Sales Support Administrator Jobs

Renewal by Andersen - Mississauga, ON

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Primary Responsibilities

We are looking to expand our administrative team by filling a key role within the organization with a Sales Support Administrator. All characteristics for this role will include, but are not limited to, the following:

• Manage customer accounts.
• Maintain relationships with our vendors.
• Order training materials to ensure the success of our sales team.
• Process paperwork and enter data into Salesforce.
• Follow up with customer visits to ensure all steps were completed during their consultation.
• Respond to customer inquiries in a timely manner.
• Schedule appointments for our operations team to meet with customers, so they can measure the window units.
• Create daily, weekly, and monthly reports for our sales department.
• Schedule calendar meetings and conference calls for sales management and sales representatives.
• Support the Sales Team by helping answer any questions related to their customer accounts.

Qualifications

• Experience using the CRM platform Salesforce
• Superior knowledge of Microsoft Office
• 2-3 years of experience in an Administrative/Customer Service role
• Ability to manage your time independently
• Excellent written and verbal communication skills
• Experience working with deadlines in a metric focused business

Compensation And Benefits

• Vacation, sick, and holiday pay
• $23-25/hourly
• RRSP with company match
• Physio, vision, dental, and prescription insurance

Schedule

• Some weekend availability may be required
• Monday-Friday, 8:30am-4:30pm
• Onsite in our Mississauga office

Accommodation will be provided in all parts of the hiring process as required under Renewal by Andersen of Greater Toronto’s Employment Accommodation policy. Applicants need to make their needs known in advance.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.