Leadership Support Administrator - East Anglia - 26607

The Environment Agency works to create better places for people, wildlife, and supports sustainable development. 

This is an exciting opportunity for those interested in entering a career that can make a real difference to the local environment.

It’ll be up to you to provide administrative support to managers in our Area Leadership Team and Workforce Planning Team (this team support recruitment activity in our area).

Your work will include updating online systems, managing busy inboxes and organising multiple crowded diaries, arranging meetings, preparing agendas and taking action notes at meetings – virtually and face to face.

You will be the point of contact for the managers you support, sharing information with different teams across the area and wider business.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

This is a permanent position which could be a full time role, although we will consider applications from individuals looking for a minimum of 20 hours per week.

The team is based at our Brampton (Huntingdon) and Ipswich Offices. We currently work on a hybrid basis, from home or office, depending on business need and preference.

For more info on working with us see https://environmentagencycareers.co.uk/

The team

You’ll be joining the Customers and Engagement team who provide support to colleagues across East Anglia – you’ll be part of this team and become integral to your managers’ teams.

The C&E team's home to leadership support, as well as customer enquiries and engagement. You’ll work alongside fellow administrators and other colleagues responding to a wide variety of customer enquiries. We're always looking for opportunities to proactively engage customers and partners in what we do.

Experience/skills Required

We are looking for a real people person with exceptional organisational skills, someone proactive who’s comfortable picking up the phone.

You’ll have a proven ability to work unsupervised, work well within teams, manage your own workload and meet tight deadlines.

Essential:

• Excellent diary management and organisational skills.
• Good written and verbal communication skills and the ability to present information in a clear, comprehensible style and format.
• IT literacy, including but not limited to, proficiency in IT Applications including MS Teams, Microsoft Outlook, Word, Excel and Powerpoint.

It would be helpful, but not essential, if you had:

• Experience dealing with confidential and sensitive information and issues.
• Ability to take minutes at internal and external meetings.
• Full driving licence, you may be required to travel to other offices within the area from time to time.

Please also fully read the candidate pack and generic role profile.

Contact and additional information

In East Anglia we want to create a diverse workplace where individuals are respected, valued and listened to. We’re all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where we grow and learn together.

It is our ambition to champion diversity through building a workforce as diverse as the communities we serve.

We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave, and an award-winning Pension Fund. See the candidate pack for more details.

Everyone starting with us will be given all the training and support needed.

If you have any questions please contact Jen Woodward via: [email protected] or 07500 102862.

Recruitment Agencies know applications must be made via the system.

Closing Date:

31/05/2023, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Achieves Results

Description

Achieves Results - Prioritises and organises tasks and resources to ensure timely achievement of results.

Describe a time when you were asked to complete a piece of work at very short notice, how did you ensure you were successful? What tools and systems did you use to manage your workload and meet deadlines?

Please note we do not assess CVs. Answers to these competency questions will be used for interview selection so ensure you draw out your skills and experience in your responses. You have up to 250 words so please do use them to tell us what we need to know about you. See Candidate pack for more details and a link to our capability dictionary. You may find using the STAR technique might help.

Competence 2

Uses Initiative

Description

Uses initiative - Takes action before and/or beyond what is required, owning the outcome.

In this role you will be part of a small virtual Leadership Support Administrator team, but will be working on your own to support teams/managers. Tell us about a time when you've had to use your own initiative to get the job done, what did you do and how.

Competence 3

Works in Teams

Description

Works in Teams - Works co-operatively as part of a team to achieve common goals.

It's likely that in this role you will be supporting teams based across multiple locations. Please give an example of how you have worked to build relationships within your own team and with other geographically dispersed teams.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.