Retail Support Expert, Montréal - Bell

Req Id: 411437
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
Responsibilities /
We are looking for someone who:

• Enjoys discovering or learning new things
• Thrives in a fast-paced environment and embraces change
• Loves solving really tricky problems
• Likes talking to people and genuinely enjoys helping others

If this sounds like you, apply now, and join our retail sales team at Bell...One of Canada’s Top 100 Employers
What’s in it for you?

• You’ll be challenged at Canada’s #1 telecommunications company
• Incentives, rewards, trips, paid vacation and employee discounts on Bell services
• Competitive hourly wage plus full benefits package, even for part time employees
• Opportunity for career growth, development and promotions

What’s the role?

• Provide tailored solutions and fabulous experiences to our customers
• Be the store expert for all things service-related
• Be an excellent listener and communicator
• Account and billing inquiries
• Troubleshooting and repair support
• Always be learning and adapting to change
• General product knowledge advice
• Be a team player by supporting and being there to help your team

You’ll Be a Perfect Fit If You

• Have excellent listening and communication skills
• Love helping others to find the best solutions
• Get satisfaction through solving customer inquiries and issues
• Are passionate about the latest technology

#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information
Position Type: Retail Stores
Job Status: Regular - Part time
Job Location: Canada : Quebec : Montreal
Work Arrangement: [[externalWorkArrangement]]
Application Deadline: 05/30/2023
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, QC, Montreal
Bell, one of Canada's Top 100 Employers.
411437