Product Lead Jobs

Hi, I’m Nick, the Chief Product Officer and one of the Co-Founders of MedMe.
Along with my co-founders Purya and Rui, we built MedMe together after identifying the biggest problem to be existing pharmacy software built 20 years ago with the primary purpose to sell drugs. Purya was a health data scientist for the government, and I was a product engineer for the Tesla Roadster, and Rui is a Pharmacist. Our team is equally passionate about using pharmacists to provide more services for patients in the community.
We are building software for an industry that has relied on paper and pen for a long time. This is why crafting, building, and constantly improving the end-to-end customer experience is an essential part of our company. It’s crucial that we listen deeply to the diverse needs of our pharmacies - located anywhere from dense urban jungles to northern remote communities - to design and build for their needs to ultimately provide more proactive and sustainable care for the patients in their communities.
Our mission
MedMe’s mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. MedMe’s clients include the 2 largest pharmacy chains in Canada, servicing 3500+ pharmacies, and powering over ~14M patient services, including playing a critical role across the country throughout the pandemic. MedMe’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.
MedMe has raised over $3.7M USD to date including from M12 (Microsoft’s Venture Fund), MaRS IAF, and Y-Combinator. 💡
About The Role
The Product Lead at MedMe will report into the Head of Product, working closely with the Product Team, Engineering Team, and Enterprise Clients to optimize delivery of our SaaS platform to both internal team members and external customers. You possess a technical mindset, with knowledge of Web Technologies such as React, GraphQL, and SQL. Using your technical knowledge, you will work with engineers and enterprise clients to create robust requirements and effective project/product planning.
You will be a team lead with significant autonomy, ownership, and impact throughout the product development cycle across the platform. You possess a growth mindset to not only continually improve product and engineering team efficiency but also to grow as a product leader. You will also be expected to provide mentorship to Product Managers and other members of the Product/Engineering teams.
You will also work closely with the co-founders to identify, strategize and implement product strategy-related work, organizational design work, and other work within the intersection of business/product/and engineering.
The opportunity
We have broken down the responsibilities into 3 different viewpoints:
30,000 feet (10%) - Strategic - Collaborate with the Head of Product to develop and implement the product strategy and vision - Manage and own the 2-3 month Product roadmap, and contribute to the annual Product Roadmap managed by the Head of Product - (Build context and capabilities to eventually grow into a Head of Product function as the current Head of Product shifts into Strategy/Rev Ops)
10,000 feet (60%) - Management - Oversee the management of the various pods across all PMs to ensure successful and timely delivery and execution of the Product Roadmap - Represent MedMe’s product team internally and work closely with leaders/managers from other internal teams including Engineering, CS, and BD - Lead, mentor, and manage some or all of our product managers, ensuring their professional growth and success - Define, prioritize, and articulate product requirements, processes, and OKRs to guide the product development process - Continuously monitor, analyze, and optimize product and product team performance, making data-driven recommendations for improvements and enhancements - Work closely with senior engineers and architects to balance developing immediate features and customer value vs building platform capabilities and stability
0 feet (30%) - Execution - Manage 1 or more pods, working closely with engineering manager(s), designer(s), and engineers to deliver on roadmap items using agile methodology - Conduct market research, competitive analysis, and user research to identify user problems and product opportunities - PM larger more strategic products/projects independently, from product discovery to solutioning to delivery and roll-out
What You Bring To The Table

• Experience providing feedback and inputs in technical and architectural design & solutions
• Experiencing communicating with enterprise clients, managing expectations, understanding requirements, and getting stakeholder buy-in
• You have a solid understanding of the product management process from research and planning to the execution of the product.
• You possess a self-starter mentality with a penchant for building relationships and collaborating.
• You are well versed in Jira, agile methodology, and using Gantt charts/other project management tools.
• You possess a technical mindset, with knowledge of Web Technologies such as React, GraphQL, and SQL
• You have excellent communication skills (written, verbal, presentations, demos) with a strong aptitude for communicating rationales to stakeholders.
• Experience facilitating technical discussions, including prioritization and the ability to ask questions to understand how technical decisions impact the product and users

For us, it’s less about where you graduated and much more about your passion, drive to learn, and what projects/experiences you've had in the past.
Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!
How We Hire
MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.
The Interview Process

• Round 3: Complete the MedMe Product take-home case study
• Round 1: Phone screen with member of the team
• Round 2: Virtual 30-minute interview with Albert Lam (Senior Product Manager)
• Round 4: Virtual 60-minute technical interview + case study presentation with a MedMe panel
• Round 5: Virtual 30-minute interview with the 3 Co-Founders Then, references + offer!

Following the advice of Canadian health authorities, to mitigate the risk of potential spread of COVID-19 and support social distancing, all recruiting activities including interviews and new hire on-boarding will be conducted virtually.
Annual Salary ranges from $120,000 - $160,000 CAD with opportunity for stock options
Perks at MedMe

• Performance development support (yearly budget for courses & conferences)
• Flexible health benefit plan
• Full dental, vision, physical & mental health plus health spending account

Location
We are fully remote in Canada, however, we like to plan on-site team retreats!
MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.
MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.