People Solutions Specialist Jobs

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ACCOUNTABILITIES
Employee Life Cycle Management

• Performs duties according to service level agreements
• Initiates and/or approves HR transactions received via multiple channels such as Workday or case management system, creating additional document where required to support transactions (i.e., contract updates etc.)
• Uses systems to document, answer questions, complete requests and escalate as needed following the appropriate processes ultimately resolve colleague and HR needs
• Completed employment/ salary verifications
• Understands and utilizes HR systems including Workday and the Employee Portal including Self Service and Case Management
• Ensures that documentation and requests meet the policy and appropriate controls for each process
• Conducts data audits as appropriate

Colleague Support

• Answers queries from colleagues, managers, and HR as it relates to HR policy, procedure and or tools verbally or via case management tool
• Performs duties according to service level agreements
• Educates clients of HR Services available to them and encourages multi- channel tools such as the HR Portal and other systems as needed

Benefits And Compensation Administration

• Manage the administration of in country benefit programs (including Leave of absence) to ensure that or processes, are aligned with the appropriate data in a timely way
• Support and administer the annual compensation plans, managing the Annual Compensation tool and HR/Manger support to ensure accurate data is maintained and managed into Workday.
• Manage and support of HR & Employee queries relating to the scope of Benefits admin
• Any ad hoc support and maintenance with benefit vendors and their technology solution
• Administer Compensation policies, programs and processes in country as required
• Ensure all Starters, leaver and changes are reflected and managed accurately to make sure benefits options are activated with policy procedures and schedules

Overarching Support /Initiatives and Process Improvement

• Actively contributes to delivering, maintaining, and improving People Solutions procedures and processes to increase employee satisfaction, driving performance, and achieving results
• Performs other related duties and assignments required as assigned by lead, supervisor, or manager.
• SOP, Process Flow & Work Instructions
• Data management and policy changes

Locations
Toronto, Canada
Worker Type
Employee
Worker Sub-Type
Fixed Term (Fixed Term)
Time Type
Full time