Operations Administrative Support Jobs

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment.

Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work. We also seek out diversity in our team. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays. Our team is intentionally talent-dense - our strength lies in the differences in backgrounds and expertise that we each bring to the table.

Ours is a fast-paced environment where we continually challenge ourselves to think outside the box. We want our team to feel welcomed, energized, and engaged while having fun. If this sounds like the right fit for you - we invite you to come join us! Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.

Overview

We are looking for an Operations Administrative Support person to join our dynamic team for the Edmonton Campus full time Monday to Friday.

Duties And Responsibilities

Edmonton Campus Receptionist

• Answer general phone inquiries in a professional and courteous manner
• Greet visitors to the organization in a professional and friendly manner
• Direct phone inquiries to the appropriate staff member
• Reply to general information requests with the accurate information
• Perform reception open and closing duties

Office Administration

• Print and distribute student records, including diplomas and transcripts
• Perform scanning and print jobs as required
• Relay voicemail from the general mailbox to the appropriate staff member
• Sort incoming mail, faxes, and deliveries for distributionPrepare and send outgoing faxes, mail, and packages
• Provide administrative support to management and other staff
• Use computer word processing, spreadsheet, and database software
• Forward incoming general e-mails to the appropriate staff member

Operations Team

• Administer student surveys.
• Student applications for academic accommodations: receive and track applications, respond to request documentation.
• Pull data and represent it visually.
• File management: create folders, follow file-naming structures, track documents/submissions.
• Maintain and update tracking sheets (attention to detail).
• Send routine communications to instructors.
• Other duties may be assigned.

Qualifications

• Extremely organized team player with attention to detail
• Proficiency in the use of office equipment such computer, multiple line switchboard, fax, photocopier and scanner
• Proficiency in the use of computer programs for Microsoft Office Suite and the Internet
• Previous office and customer service experience
• Strong interpersonal and written communications skills required

Don’t feel like you meet every requirement? We encourage you to apply anyways! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement.

Education Canada Group (parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard and valued. We embrace our team's differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us! If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we’d like you to hear from you. If you would like to request for reasonable accommodations for the interview process, please let us know.

As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.

We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH – BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.

In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut’ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut’ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.

Schedule:

• Monday to Friday