Onboarding Program Manager Jobs

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Summary:

The PayPal HR team is seeking an experienced, highly engaged and dynamic individual to serve as program manager for our enterprise onboarding activities. The ideal candidate will be passionate about helping HR deliver a best-in-class onboarding experience. Success in this position will require the development of an extensive internal network, both within and beyond the HR function and an ability to work well with and through others to effectively execute. The successful candidate will navigate easily between both strategic and hands-on items on the to-do list, serving not only as a thought partner to the HR leadership but also as the driver of critical business initiatives. The position holds global responsibilities and will require coordination between APAC, EMEA, LATAM, and North American teams.

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Responsibilities include:

• Partnering effectively with cross-functional team (including Global Talent Acquisition, Learning & Development, IT, Global Mobility, Compliance, etc.) to cultivate a welcoming, frictionless and globally compliant onboarding program
• Support various ad hoc projects and initiatives as needed
• Refreshing and maintaining new hire resources and information
• Partnering with employment legal and appropriate operational teams to ensure Right to Work compliance
• Identifying and driving removal of blockers hindering processes and/or employee experience in the onboarding lifecycle
• Evolution and oversight of end-to-end onboarding lifecycle management
• In partnership with key stakeholders and informed by industry best practices, managing and owning onboarding roadmap, which directs all priorities and projects under the onboarding workstream
• Serve as a champion and change agent shaping the onboarding company culture
• Building metrics to evaluate the effectiveness of the overall process (e.g. participant experience, SLAs, etc.). Drive accountability, ownership and impact through metrics, surveys and reporting.

Job Requirements:

• Demonstrated ability to influence and work effectively and cross-functionally with global teams at all levels (including senior leadership) within a highly matrixed organization.
• Strong problem-solving, planning, and execution skills, coupled with an ownership mentality to ensure tasks are seen through to completion.
• Strong project/program management and process improvement skillset
• Exceptional critical thinking skills and sound judgment; ability to ‘see the forest for the trees’ - approach problems in a quantitative and qualitative manner
• Highly skilled at simplifying and operationalizing processes, coupled with excellent verbal and written communication skills. Eager to learn new things and apply knowledge to innovate, improve/simplify processes.
• Thrive in a global, fast-paced, and dynamic work environment. Ability to manage high job complexity and constant multi-tasking with exceptional attention to detail. Well organized, resourceful, able to prioritize well, work efficiently. Shows flexibility as workloads fluctuate.
• Experience developing strategic or departmental planning materials that require consensus gathering from multiple constituents, coupled with the ability to translate the strategy into effective execution and tangible outcomes
• 7+ years relevant Human Resources/onboarding experience at a mid- to large-scale global organization
• A genuine interest and ability to connect with, build and maintain relationships with people at all levels and across organizational and geographic boundaries.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0103617