Manager, Digital Strategy & Insights

Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Ensures cross-group coordination and logistical support for the implementation of change. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.

• Assists in the development of strategic plans and holistic business programs.
• Reviews the ongoing programs for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Influence skills - In-depth.
• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Verbal & written communication skills - In-depth.
• Combination of Financial Services and Technology exposure; solid understanding of digital issues/trends and how to leverage technology for competitive advantage.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Works independently and regularly handles non-routine situations.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Ensures alignment between stakeholders.
• Participates in change management activities.
• Builds effective relationships with internal/external stakeholders.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Provides input into the planning and implementation of strategic insights programs.
• Provides specialized consulting, analytical and technical support.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• In-depth knowledge of BMO’s digital channels and workplace technology platforms and services.
• Collaboration & team skills - In-depth.
• Broader work or accountabilities may be assigned as needed. Qualifications:
• Data driven decision making - In-depth.
• Analytical and problem solving skills - In-depth.
• Identifies emerging issues and trends to inform decision-making.
• Acts as a trusted advisor to assigned business/group for assigned initiatives/business programs.
• Monitors and tracks performance and addresses any issues.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.