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Haccp Coordinator, Part Time

Company

Compass Group Canada
Address Mississauga, Ontario, Canada
Employment type FULL_TIME
Salary
Category Food and Beverage Services
Expires 2023-09-27
Posted at 8 months ago
Job Description

The Enterprise Architecture & Shared Services Division ensures IT Infrastructure and operating systems are functioning efficiently and effectively. From major system development and implementation to daily network administration and technical support, the Enterprise Architecture & Shared Services Division provides technical advice and support to our operating units and offices across North America.

The IT Service Desk is currently seeking for a Technical Support Technician. This position is fully REMOTE and is required to work on an 8 hours shift schedule Monday to Friday 7:00 a.m. to 8:00 p.m. and a 4 hour shift on Saturdays 8AM to 12PM.

This position is fulltime and will report to the IT Service Desk Manager.


Now, if you were to come on board as one of our Technical Support Technician, we’d ask you to do the following for us:

  • Prioritize and execute tasks.
  • Follow up to ensure issues have been resolved.
  • Function as a Tier 1 point of contact, provide IT support for the in-house and remote users across North America, and recognize when to escalate to Tier 2 team.
  • Respond to all queries via email/phone for all associates seeking assistance.
  • Record, track, and document the request/problem-solving process and actions taken.
  • Provide resolution and support through problem solving, identification, analysis and troubleshooting for issues relating to hardware, software, networking, Point of Sale, surveillance, printers, telecommunications, iPhones/iPads and others.


Think you have what it takes to be our Technical Support Technician? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Minimum 2 years of experience in a fast-paced environment.
  • Excellent communication skills (written and verbal).
  • Diploma in technology or equivalent combination of education and experience.
  • Superior customer service skills.
  • LAN and WAN technology and concepts
  • You have experience working with:
  • SharePoint
  • Office 2016, 365
  • Exceptional problem-solving skills.
  • Exchange
  • IPhone, iPads and Android devices
  • This position requires the successful candidate to be fully bilingual in French and English
  • Windows 8, 10
  • Active Directory