Part-Time Test Services Proctor

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Department
CAL Test Services (Shannon Murphy (Inherited))
Position Type
Part-Time Support
Salary Range
$24.32-$28.16-Hourly
Scheduled Weekly Hours
15.75
Anticipated Start Date
August 07, 2023
Length Of Contract
n/a
Posting Information
Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.
Posting Closing Date
August 9, 2023
Please note: jobs are posted until 12:01 am on the job closing date.

• Please note that applicants must submit their application by the evening before the closing date mentioned above. The posting closes at 12:01am on the morning of the closing date***

The Proctor is responsible for the invigilation of tests and exams for students and applicants participating in a wide range of assessments at the Algonquin College Test Centre and the Centre for Accessible Learning (CAL) Test Services.
Exams and assessment tools administered include, but are not limited to, college and university course exams, the Accuplacer placement tests, MCTU Exemption Tests, or tests for an external educational institution or organization that Algonquin College has agreed to administer to examinees. Examinees may be applicants to Algonquin College, current Algonquin students, current Algonquin students with disabilities in need of accommodated tests/exams, students of external educational institutions or organizations, and those seeking trades certification.
The incumbent ensures that testing takes place per Algonquin College policies, the policies and procedures of Testing Services, the specific test administration requirements outlined by the test provider or vendor (e.g., Accuplacer), and all disability-related accommodations are put into place. The incumbent ensures the setup and troubleshooting of individual tests and exams are carried out each day.
The Proctor has a working knowledge of the CAL Database (Clockwork) and is required to support first time users in navigating the online test booking system. The Proctor also has a working knowledge of the Test Centre Online Booking System (TCOBS). The proctor will also be required to acquire a working knowledge of the testing platforms used to administer the full range of tests and exams delivered by Testing Services (e.g., Brightspace and Accuplacer).
Duties And Responsibilities

• The incumbent is responsible for maintaining a calm and respectful testing environment;
• The incumbent must know testing policies and procedures to assist students in requesting tests and testing accommodations. The incumbent receives tests/exams from faculty across the college and follows up with academic departmental representatives when the test is not provided or the faculty member has not dropped the test off on time;
• The incumbent ensures test/exam accommodations are provided and students receive all testing materials, alternative formats and appropriate assistive technology and/or software;
• Scans tests and exams for alternative formatting;
• Provides administrative support to the Coordinator, Test Services and the Test Centre Operations Officer;
• The incumbent is responsible for providing comprehensive service and support to all examinees registered to receive services through the Test Centre or CAL Test Services. The incumbent must explain and clarify policy and procedure regarding tests and exams, often referring students and staff to other resources;
• Ensures protocol is followed when receiving exams from faculty and pickup of tests/exams;
• Ensures students with disabilities have access to Assistive Technology (Dragon Naturally Speaking, Read and Write, Natural Reader, Kurzweil, ZoomText, JAWS) and computer support for tests and exams as required;
• This individual will act as a reader and or scribe when required;
• The incumbent processes electronic grading of tests and exams.
• Ensures the setup and troubleshooting of tests and exams being written on a computer;
• The incumbent utilizes Net Control software to upload tests/exams from the Proctor workstation to monitor students writing computerized tests and exams;
• The incumbent responds to voicemail regarding general inquiries and cancellation of bookings;

Required Qualifications

• Work experience in a complex detail-oriented, customer service driven, computerized office setting.
• Minimum two (2) years of experience in a Test Services facility in a post-secondary environment which includes the following:
• Experience in Microsoft Office and/or certification in Outlook, Excel, Word and PowerPoint.
• Office experience with a client database such as Clockwork.
• Minimum two (2) year diploma in Office Administration or related field of study;
• Comprehensive experience in working with persons who have disabilities in an educational setting.

Anticipated Weekly Schedule

• This position is paid at Payband D - Comparator
• Will be determined upon hire; shifts are scheduled between 8:00 am to 8:00 pm
• Current Algonquin College students are not eligible for this position.
• Vacancy is for P06127

This position is subject to the terms of the Part-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf
Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at [email protected]. While we thank all those who apply, only those to be interviewed will be contacted.