Global Client Experience Strategist Senior Manager

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. The Global Marketing Organization (GMO) creates relevance, distinctiveness and growth for the PwC brand and business. We work together with the global markets and territory marketing leaders to deliver the go-to-market priorities aligned to Platforms, and enable sales and marketing excellence across the network.

What to consider before applying

• This is a remote position, requiring the ability to work virtually.

Meaningful work you’ll be part of

As a Global Client Experience Strategist Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Designing innovative, seamless and intelligent digital client experience strategies to help us stand out and make us fit for the future in a constantly changing world
• Blending your intuitive client-centric mindset with creative, digital transformation and user experience skills
• Supporting how we create relevance, distinctiveness and growth for the PwC brand and business

Experiences And Skills You’ll Use To Solve

• Experience in applying both a macro and micro lens to interpret and draw out smart, pioneering solutions to help solve client needs through digital transformation
• Ability to balance differing perspectives and priorities across the PwC network to drive alignment and champion a one firm mentality
• Ability to articulate a strategic vision for a client experience in simple terms and helping see it through to launch
• Co-creating with our multi-disciplinary teams to design research deliverables including user journeys, storyboards, low/high fidelity prototypes and personas that bring to life the vision to our people and the value for our clients
• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard
• Demonstrated experience in driving client-first experience strategies on ambitious and complex digital transformation programmes and projects by partnering with our leadership, marketing and business teams
• Experience in developing and facilitating experience workshops for ideation, prioritization, design co-creation, experience strategy, or innovation
• Ability to communicate and explain complexity in simple terms to a diverse audience

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc .

Your Application to PwC

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working

With connectivity being a key enabler of our strategy, our objective is to become the most connected firm - connected to our clients, our communities and to each other. PwC follows an Activity Based Work model, where our PwC professionals engage in a diverse range of meaningful activities from our offices, from client sites, or our homes.

Putting the safety of our people and clients first

At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients may require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. 446663WD