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Client Experience Associate Jobs

Client Experience Specialist Jobs
By Investment Planning Counsel At Georgetown, Ontario, Canada
What are the preferred qualifications for a Client Experience Specialist?
Ensures excellence in every interaction to provide a consistent experience for existing clients and prospects
Schedules and manages Advisor/Client Appointments and events, participating and documenting key information where required
Ad-hoc duties as required, and responsibilities may change from time to time
Awesome perks: benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
What is the role of the Client Experience Specialist?
Manager, Client Services & Experience
By SEPHORA At Sherwood Park, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Movable Ink At Standard, Alberta, Canada
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Specialist Jobs
By Nest Wealth At Canada
Collaborate with other teams such as Support, Portfolio Management, Operations, Sales and Compliance to ensure a seamless customer experience
2. 60 min “Meet the Hiring Manager” interview with our Client Experience Manager
3. 60 min “Meet the Team” interview with our Customer Success Manager and Senior Client Experience Specialist
Manage customer communications in terms of SLAs for both first response and resolution
Contribute to the development of our internal Customer Experiences tools, processes and policies as we grow
You have experience in a customer support/customer experience role
Manager, Client Services & Experience
By SEPHORA At Barrie, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Woodbridge, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Coordinator Jobs
By Learn2 Participant-Driven Experiences that deliver ROI of Learning At Barrie, Ontario, Canada
3-5 years in project management/sales administration.
What does Learn2 have to offer you?
Bonus points if you have experience with the following:
Assist Sales in managing communication with clients, including drafting and sending agreements, invoicing, scheduling meetings, and travel arrangements as necessary
Assist Sales in managing and organizing their client databases, tracking leads, and updating sales activities in the CRM system
Take charge of maintaining and updating our training calendars, ensuring timely delivery of services to our clients
Manager, Client Services & Experience
By SEPHORA At Kitchener, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Experience Jobs
By SEPHORA At Waterloo, Ontario, Canada
You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At Guelph, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At St. Catharines, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Calgary, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Chop Steakhouse & Bar At Calgary, Alberta, Canada
Manage performance of team members
Learn new skills and have opportunities for advancement with amazing mentors.
Lead and develop a team of client service represetatives and supervisors
Ensure the standard operating procedures are upheld and coach staff to meet these standards
Provide coaching and supporting team members to document code reds to promote safety in the facility
Develop and maintain relationships with customers
Associate, Client Experience Group
By RBC Capital Markets At Toronto, Ontario, Canada
Excellent communicator, excel proficiency, strong organizational and time management skills, stakeholder management
Client Outreach: Lead and manage client outreach initiatives relating to regulatory communications, KYC, desk/product-specific messages to RBC’s broad client population
Bachelor Degree in Business, Finance, or a relevant field of study
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Collaborate with various internal teams on projects and ad-hoc requests.
Review and comply with Royal Bank of Canada policies applicable to your business activities.
Client Experience Host Jobs
By Watches of Switzerland Group PLC At Essex, Ontario, Canada
Exceptional communication and interpersonal skills.
Experience within hospitality or luxury retail.
A great understanding of what an exceptional customer experience looks like.
Experience of working within a high performing team.
Ability to build rapport and long-lasting relationships with clients.
Client Experience Associate Jobs
By RBC Wealth Management At Surrey, British Columbia, Canada
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.
Exceptional written and verbal communication skills (a people person)
4 years or more of professional experience within investment industry
Meticulous attention to detail and strong problem solving and analytical skills
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Provide proactive client service with a problem-resolution focus and attention to details. Liaise with various departments for execution, where necessary.
Team Lead, Client Experience
By SEPHORA At Ajax, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Experience Jobs
By SEPHORA At Richmond, British Columbia, Canada
You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Client Experience Specialist Jobs
By Fidelity Canada At Toronto, Ontario, Canada
Excellent relationship management skills - confirmed experience in building and handling relationships with customers
Experience with end-to-end customer relationship management is preferred
Excellent knowledge of policy, procedures, all transaction types and product offerings
Minimum of 2-year related work experience in the mutual fund services industry
Minimum of 1-year experience in in-bound call inquiries is preferred
Minimum of 1-year experience in transaction and/or adjustment processing is preferred
Global Client Experience Strategist Senior Manager
By PwC Canada At Toronto, Ontario, Canada
Blending your intuitive client-centric mindset with creative, digital transformation and user experience skills
Experiences And Skills You’ll Use To Solve
This is a remote position, requiring the ability to work virtually.
Ability to articulate a strategic vision for a client experience in simple terms and helping see it through to launch
Experience in developing and facilitating experience workshops for ideation, prioritization, design co-creation, experience strategy, or innovation
Supporting how we create relevance, distinctiveness and growth for the PwC brand and business

Are you passionate about providing exceptional customer service? We are looking for a Client Experience Associate to join our team and help us create an outstanding customer experience. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice to ensure our customers have a positive experience. If you are an excellent communicator and have a passion for customer service, we want to hear from you!

What is Client Experience Associate Job Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Client Experience Associate Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous customer service experience
• Knowledge of customer service software, databases, and tools
• Ability to work in a team environment

What is Client Experience Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Knowledge of customer service standards and procedures

What is Client Experience Associate Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service-related field

What is Client Experience Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and inquiries
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer