Client Experience Coordinator Jobs

The Client Experience Coordinator is responsible for providing full lifecycle support to client initiatives. From helping ensure sales followup, to providing administrative support of the training calendar and material prep.

What does Learn2 have to offer you?

Opportunities to learn about team, leadership, communications, sales, and business skills. Opportunities to collaborate with a group of best practice leaders who are out changing how organizations work.

Your voice matters, and you’ll have the opportunity to be an integral part of a growing team that is out to change how the world works. You’ll also get the opportunity to influence and innovate how we grow our team and our impact.

Responsibilities Include:

• Coordinate with trainers and venues to ensure all necessary materials are available and make it to the training locations
• Take charge of maintaining and updating our training calendars, ensuring timely delivery of services to our clients
• Assist Sales in managing communication with clients, including drafting and sending agreements, invoicing, scheduling meetings, and travel arrangements as necessary
• Collaborate with the sales team to create and maintain email sequences for potential clients, maximizing lead engagement and conversion, ensuring regular follow up
• Assist Sales in managing and organizing their client databases, tracking leads, and updating sales activities in the CRM system

Bonus points if you have experience with the following:

Email Sequence Management: experience in crafting and executing engaging and persuasive email sequences that drive customer engagement and sales conversions

Sales Acumen: Proven track record in assisting sales teams with customer outreach, relationship building, and sales support activities

Skills and Experience:

• Interest in learning and development
• 3-5 years in project management/sales administration.
• Accuracy and attention to detail
• Ability to consistently meet daily, weekly and monthly deadlines

Location & Hours:

This is a full-time, hybrid, position requiring time in the Barrie(Simcoe) area on a regular basis.

Application Instructions

If this position describes you please send us a confidential email with your resume in a single file to [email protected].

Other things to consider when applying

Not sure if you have enough or the right experience for this job? Apply anyways. Only 1% of candidates will ever meet every single requirement on most job postings. It’s not a big deal if you don’t meet all our requirements. Diversity of our talent’s backgrounds, skills, experiences and education is what makes us stronger. If you are passionate about what you do, are a great colleague, interested in learning, and willing to work hard, we want to hear from you.

Learn2 is committed to providing a barrier-free and inclusive work environment where everyone belongs. We want our team to be able to do their best work, be their whole selves and experience their full potential. We are an equal opportunity employer, and are committed to providing a work environment that is diverse, inclusive and accessible to applicants, staff, clients, and visitors with disabilities.

If you require support and/or accommodation during any phase of our hiring process, please do not hesitate to connect with us. We’ll work to learn more about your needs to provide you the best experience possible and know that all information received in relation to accommodation will be kept in confidence.