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Client Experience Analyst Jobs

Client Experience Specialist Jobs
By Investment Planning Counsel At Georgetown, Ontario, Canada
What are the preferred qualifications for a Client Experience Specialist?
Ensures excellence in every interaction to provide a consistent experience for existing clients and prospects
Schedules and manages Advisor/Client Appointments and events, participating and documenting key information where required
Ad-hoc duties as required, and responsibilities may change from time to time
Awesome perks: benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
What is the role of the Client Experience Specialist?
Team Lead, Client Experience
By SEPHORA At Fredericton, New Brunswick, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At Sherwood Park, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Movable Ink At Standard, Alberta, Canada
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Specialist Jobs
By Nest Wealth At Canada
Collaborate with other teams such as Support, Portfolio Management, Operations, Sales and Compliance to ensure a seamless customer experience
2. 60 min “Meet the Hiring Manager” interview with our Client Experience Manager
3. 60 min “Meet the Team” interview with our Customer Success Manager and Senior Client Experience Specialist
Manage customer communications in terms of SLAs for both first response and resolution
Contribute to the development of our internal Customer Experiences tools, processes and policies as we grow
You have experience in a customer support/customer experience role
Client Experience Coordinator (Temporary Assignment) - Vancouver
By Cartier At Vancouver, British Columbia, Canada
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Manager, Client Services & Experience
By SEPHORA At Barrie, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Woodbridge, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Coordinator Jobs
By Learn2 Participant-Driven Experiences that deliver ROI of Learning At Barrie, Ontario, Canada
3-5 years in project management/sales administration.
What does Learn2 have to offer you?
Bonus points if you have experience with the following:
Assist Sales in managing communication with clients, including drafting and sending agreements, invoicing, scheduling meetings, and travel arrangements as necessary
Assist Sales in managing and organizing their client databases, tracking leads, and updating sales activities in the CRM system
Take charge of maintaining and updating our training calendars, ensuring timely delivery of services to our clients
Manager, Client Services & Experience
By SEPHORA At Kitchener, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Experience Jobs
By SEPHORA At Waterloo, Ontario, Canada
You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At Guelph, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Team Lead, Client Experience
By SEPHORA At Abbotsford, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At St. Catharines, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Coordinator (Temporary Assignment) - Toronto (Yorkdale)
By Cartier At Toronto, Ontario, Canada
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Manager, Client Services & Experience
By SEPHORA At Calgary, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Data Analyst Ii
By Mosaic North America At Canada
1-2 years of project management experience
Intermediate statistical analysis skills; experience with SPSS, Python, R, or other stats software
Remain fully informed on market trends, other parties research and implement best practices with a willingness to evolve and grow skillset
3-5 years of related work experience
Intermediate (advanced is ideal, not required) Microsoft Excel or Google Sheets skills including formulas, pivot tables, V-look-up
Intermediate PowerBI or Tableau skills; other data visualization platform skills a plus
Team Lead, Client Experience
By SEPHORA At Etobicoke, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead, Client Experience
By SEPHORA At West Vancouver, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Client Experience Manager Jobs
By Chop Steakhouse & Bar At Calgary, Alberta, Canada
Manage performance of team members
Learn new skills and have opportunities for advancement with amazing mentors.
Lead and develop a team of client service represetatives and supervisors
Ensure the standard operating procedures are upheld and coach staff to meet these standards
Provide coaching and supporting team members to document code reds to promote safety in the facility
Develop and maintain relationships with customers

Are you passionate about creating an exceptional client experience? We are looking for a Client Experience Analyst to join our team and help us deliver the best customer service possible. You will be responsible for analyzing customer feedback, identifying areas of improvement, and developing strategies to ensure our clients have the best experience possible. If you are a problem solver with a passion for customer service, this is the perfect job for you!

Overview:

A Client Experience Analyst is responsible for ensuring that clients have a positive experience when interacting with a company. They are responsible for analyzing customer feedback, identifying areas of improvement, and developing strategies to improve customer satisfaction. They also work to ensure that customer service standards are met and that customer complaints are addressed in a timely manner.

Detailed Job Description:

A Client Experience Analyst is responsible for monitoring customer feedback and analyzing customer interactions to identify areas of improvement. They must be able to identify customer needs and develop strategies to improve customer satisfaction. They must be able to develop customer service standards and ensure that customer complaints are addressed in a timely manner. They must also be able to develop customer loyalty programs and ensure that customer service representatives are properly trained.

What is Client Experience Analyst Job Skills Required?

• Excellent communication and interpersonal skills
• Analytical and problem-solving skills
• Ability to work independently and in a team environment
• Knowledge of customer service standards and procedures
• Knowledge of customer loyalty programs
• Ability to develop customer service strategies
• Ability to analyze customer feedback

What is Client Experience Analyst Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or a related field
• At least two years of experience in customer service or a related field
• Knowledge of customer service software
• Knowledge of customer loyalty programs
• Knowledge of customer service standards and procedures

What is Client Experience Analyst Job Knowledge?

• Knowledge of customer service standards and procedures
• Knowledge of customer loyalty programs
• Knowledge of customer service software
• Knowledge of customer feedback analysis

What is Client Experience Analyst Job Experience?

• At least two years of experience in customer service or a related field
• Experience in developing customer service strategies
• Experience in analyzing customer feedback
• Experience in developing customer loyalty programs

What is Client Experience Analyst Job Responsibilities?

• Monitor customer feedback and analyze customer interactions to identify areas of improvement
• Develop customer service standards and ensure that customer complaints are addressed in a timely manner
• Develop customer loyalty programs and ensure that customer service representatives are properly trained
• Analyze customer feedback and develop strategies to improve customer satisfaction
• Develop customer service strategies and ensure that customer service standards are met