Client Experience Specialist Jobs
By Investment Planning Counsel At Georgetown, Ontario, Canada
What are the preferred qualifications for a Client Experience Specialist?
Ensures excellence in every interaction to provide a consistent experience for existing clients and prospects
Schedules and manages Advisor/Client Appointments and events, participating and documenting key information where required
Ad-hoc duties as required, and responsibilities may change from time to time
Awesome perks: benefits that fit your needs, pension, share purchase plan, corporate discount plans, social events, summer hours, and fun
What is the role of the Client Experience Specialist?
Team Lead, Client Experience
By SEPHORA At Fredericton, New Brunswick, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At Sherwood Park, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Manager Jobs
By Movable Ink At Standard, Alberta, Canada
2+ years of Account Management, Client Services or Digital Marketing Experience
Experience building relationships to grow business. Clients think of you as a “partner,” not just a vendor
Domain knowledge of two or more of the following: SaaS, mobile, ESPs, APIs, marketing automation, marketing analytics or programming
Proven knowledge of key digital marketing metrics and strategies that can increase engagement (web, display, mobile, email, etc.)
Experience presenting and influencing client audiences
Act as the internal point of contact for updates on account health and escalating churn risks as needed
Client Experience Specialist Jobs
By Nest Wealth At Canada
Collaborate with other teams such as Support, Portfolio Management, Operations, Sales and Compliance to ensure a seamless customer experience
2. 60 min “Meet the Hiring Manager” interview with our Client Experience Manager
3. 60 min “Meet the Team” interview with our Customer Success Manager and Senior Client Experience Specialist
Manage customer communications in terms of SLAs for both first response and resolution
Contribute to the development of our internal Customer Experiences tools, processes and policies as we grow
You have experience in a customer support/customer experience role
Client Experience Coordinator (Temporary Assignment) - Vancouver
By Cartier At Vancouver, British Columbia, Canada
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Client Support Representative Jobs
By Abstract Management Group At Markham, Ontario, Canada
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
0-2 years of experience in a customer-centric role is preferred
Aptitude for taking on multiple responsibilities with versatility
Interact with potential consumers by educating them on products and services our clients provide
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Manager, Client Services & Experience
By SEPHORA At Barrie, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Woodbridge, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Coordinator Jobs
By Learn2 Participant-Driven Experiences that deliver ROI of Learning At Barrie, Ontario, Canada
3-5 years in project management/sales administration.
What does Learn2 have to offer you?
Bonus points if you have experience with the following:
Assist Sales in managing communication with clients, including drafting and sending agreements, invoicing, scheduling meetings, and travel arrangements as necessary
Assist Sales in managing and organizing their client databases, tracking leads, and updating sales activities in the CRM system
Take charge of maintaining and updating our training calendars, ensuring timely delivery of services to our clients
Manager, Client Services & Experience
By SEPHORA At Kitchener, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Experience Jobs
By SEPHORA At Waterloo, Ontario, Canada
You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At Guelph, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Team Lead, Client Experience
By SEPHORA At Abbotsford, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Manager, Client Services & Experience
By SEPHORA At St. Catharines, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Experience Coordinator (Temporary Assignment) - Toronto (Yorkdale)
By Cartier At Toronto, Ontario, Canada
Support the flow of boutique traffic and daily management of the boutique appointment booking tool (RDV) and queue
MS Office experience required; SAP knowledge preferred
Utilize Maison storytelling and heritage to enhance the client experience
Assist with organization and tracking of client experience tools such as food and beverage, Cartier gifts, stationery, and fragrance samples
Develop fundamental brand knowledge to convey Cartier heritage and values
Previous experience especially in luxury retail, service or hospitality industry is a plus
Customer Experience Representative Jobs
By Sifton Properties Limited At London, Canada Metropolitan Area
Experience working in Property Management industry is preferred
Exceptional customer service skills with the ability to focus on customers of all demographics, while demonstrating well-developed problem-solving skills
Working knowledge of Microsoft Office, particularly Word, Outlook and Excel. Knowledge of Salesforce or CRM is required.
Accurate with numbers, calculations and data entry
Excellent communication and interpersonal skills, with proven ability to work effectively both independently and as a positive contributor to the team
Self-motivated with the ability to effectively utilize multi-tasking skills to handle a variety of tasks and situations
Manager, Client Services & Experience
By SEPHORA At Calgary, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Team Lead, Client Experience
By SEPHORA At Etobicoke, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead, Client Experience
By SEPHORA At West Vancouver, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…

Are you looking for an exciting opportunity to be the face of a growing company? We are looking for a Client Experience Representative to join our team and provide outstanding customer service to our clients. You will be the first point of contact for our customers and will be responsible for ensuring a positive and memorable experience. If you are passionate about customer service and have a knack for problem solving, this could be the perfect job for you!

An Client Experience Representative is responsible for providing excellent customer service to clients. They are the first point of contact for customers and are responsible for responding to inquiries, resolving customer complaints, and providing information about products and services. They must have excellent communication skills, be able to multitask, and have a strong understanding of customer service principles. To become an Client Experience Representative, one must have a high school diploma or equivalent and have experience in customer service. Skills required for this job include strong communication, problem-solving, and customer service skills. Knowledge of customer service principles, product information, and computer systems is also necessary. Responsibilities include responding to customer inquiries, resolving customer complaints, and providing information about products and services. Experience in customer service is preferred. Qualifications include a high school diploma or equivalent and experience in customer service. Education in customer service or a related field is also beneficial. Tools that help Client Experience Representatives work better include customer relationship management (CRM) software, customer service software, and communication tools. Good tips to help Client Experience Representatives do more effectively include staying organized, being proactive, and staying up-to-date on product information. Common Client Experience Representative interview questions include “What experience do you have in customer service?”, “How do you handle customer complaints?”, and “What do you think makes a good customer service experience?”