Executive Director, Protection Services

Come work as an Executive Director, Protection Services with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Executive Director, Protection Services to join the team.

Reporting to the Associate Vice President, Business Partners, the Executive Director, Protection Services is accountable for the leadership, planning, overall direction, and implementation of the support services repatriation initiative, as well as the ongoing management and leadership of Protection Services and Security Systems for Vancouver Coastal Health (VCH).

The Executive Director provides strategic and operational leadership across the health authority for Protection Services and is accountable for the efficient and effective utilization of approved capital, financial, and human resources as well as for guiding and coordinating the activities of the assigned departments in accordance with the goals and strategic direction of the organization.

Apply today to join our team!

As an Executive Director, Protection Services with Vancouver Coastal Health you will

• Specific initiatives include strengthening business processes with all stakeholders, partnering with other health authorities, standardization of policies and processes, re-engineering the delivery of protection services, and active participation on associated committees and/or project teams both regionally and provincially, and on behalf of the organization.
• Develops communication strategies to promote Protection Services and Relational Security initiatives across Vancouver Coastal Health for operations management and clinical staff and other partners to provide support, advice and influence decisions regarding compliance, security processes, violence prevention and related issues. External contacts include Industry Committees, Health Care Unions, and other health care institutions.
• Be responsible and accountable for the ongoing provision of leadership and staff management, planning and coordination of the designated service that effectively incorporates subject matter expertise and delivers consistent performance to required standards.
• Ensure effective service delivery by establishing systems and frameworks for monitoring adherence to site security programs developing corporate-wide safety, education and orientation programs, and monitoring key indicators and reporting to the Associate Vice President and senior leadership.
• Anticipates major changes that impact services, and plans and implements mitigating strategies.
• Reporting to the Executive Director are the Directors, Managers, and other designated staff that support the effective provision of Protection Services across the health authority. This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Education & Experience

• Certified Health Care Protection Administrator (CHPA) or Certified Protection Professional or equivalent designation.
• Master’s degree in Criminal Justice, Business Administration or related discipline and completion of an undergraduate degree in criminology or related field, supplemented with ten (10) years’ recent related managerial experience in Protection Services in a large complex multi-site organization, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Demonstrated ability to operate large support service departments and programs either directly through oversight of a management team, and/or via oversight of contracted service providers.
• Ability to build and maintain effective working relationships with agency management, contractor representatives and senior management
• Demonstrated ability to define/amalgamate diverse organizational requirements, develop financial parameters, resolve issues, identify and mitigate operational project risks, and develop long-range plans.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-seeking groups, including those who experience intersectional barriers.
• Knowledge of security systems technologies, security countermeasures evaluation, selection and contract management practices.
• Uses creativity and innovation to develop new programs and initiatives that meet and/or exceed service level agreements in the creation of healthy healthcare worksites
• Demonstrated ability to actively lead, facilitate and support the use of information in support of system-wide quality improvement.
• Strong interpersonal and negotiation skills and ability to present to a wide range of individuals and partners in a diverse community.
• In-depth knowledge of healthcare policies complemented by operations leadership experience.
• Ability to develop and deliver training exercises, education programs and/or workshops to large audiences
• Uses strong written communication skills in the development of business cases and marketing and promotional materials.
• Demonstrated ability to effectively lead, negotiate, engage, and plan at a senior level, for the implementation and sustainment of quality support services and operations for clients, staff, leaders, and partners.
• Ability to exercise a high degree of judgment, maintain composure, and effectively act in emergency situations.
• Demonstrated ability to negotiate and facilitate consensus with various levels of government and community groups, and to develop and maintain mutually beneficial relationships with business partners as well as other external stakeholders.
• Identifies emerging initiatives, trends and industry best practices and ensures full consideration in the development and implementation of service delivery goals and objectives.
• Knowledge of security coordination/operations and law enforcement issues in a health care setting
• Physical ability to perform the duties of the position.
• Ability to implement, coordinate and direct programs and activities

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Grow your career with employer-paid training and leadership development opportunities
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Access to exclusive discount offers and deals for VCH staff

Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the staffpostings.vch.ca site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.