Executive Assistant / Ea Supervisor - Toronto 1 Year Contract

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

You’ll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

Your Key Responsibilities

As an Executive Assistant Supervisor you are responsible for the leadership and execution of the daily administrative tasks and duties of the EA team, while also providing administrative support to a partner. You are a driven administrative professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:

Supervisor

• Resource management: Overseeing a team of EAs, ensuring they’re meeting the firm initiatives and goals, proactively responding to changing business needs, as well as assuring team members have the necessary tools and skills required
• Staffing: Responsible for leading staffing efforts to build high performing teams, including management of recruiting process
• Promote change management & process improvement: Support and coach staff during times of change to maximize employee adoption and minimize resistance. Promote operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility and generate innovative ideas and solutions that improve efficiency
• Develop & maintain working relationships: Build and maintain relationships across EY to effectively execute work
• Staff performance & development: Meet team members on regular basis to discuss feedback from various sources, ensuring staff member feels challenged but not overwhelmed, as well as discussing accomplishments and development opportunities
• Project/Committee Work: Participate on national committees and project teams as needed
• Morale: Foster a positive work environment by being inclusive, communicating frequently, encouraging learning and growth, as well as recognizing & rewarding staff contributions

Executive Assistant

• Financial management support: Pivotal role with the engagement teams to provide reports and manage the billing process
• Engagement support: In-depth knowledge to support the client engagement management process, including tracking and reporting time & expenses as needed
• Travel arrangements: Booking travel and associated logistics
• Client Relationship Management (CRM): Support EY’s CRM tool
• Meeting & event coordination
• Calendar management: Independently manage multiple calendars

Overtime required as needed

Skills And Attributes For Success

• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Committed to contributing to a strong team culture to ensure success

To qualify for the role, you must have

• Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools
• Aptitude to differentiate when to act independently or team with others
• Post secondary education and/or equivalent relevant experience

Ideally, you’ll also have

• Professional services firm experience
• General understanding of financial principles as they relate to the billing of chargeable time

What We Look For

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

Plus, we offer:

• Learning opportunities to develop new skills and progress your career
• Support and coaching from some of the most engaging colleagues in the industry
• The freedom and flexibility to handle your role in a way that’s right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.