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Customer Support Coordinator Jobs

Company

Le Marché du Store
Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-09-04
Posted at 9 months ago
Job Description
Le Marché du Store est le plus important détaillant d’habillage de fenêtres au Québec et nous sommes actuellement à la recherche de professionnels du service à la cliente prêt à relever de nouveaux défis pour notre centre d’appel. L’objectif est de soutenir notre équipe de vente et de répondre aux demandes de notre clientèle. Offrir un service impeccable est notre priorité!
Vous recherchez...
  • À ce que votre contribution soit reconnue et des possibilités d’avancement ?
  • Une atmosphère agréable avec une équipe investit dans votre réussite ?
  • Une équipe qui collabore pour améliorer continuellement notre service?
  • À relever de nouveaux défis quotidiennement?
Votre Journée Comprendra
  • Faire preuve d'empathie en écoutant les clients. Nous n'utilisons pas de scripts, mais des compétences en résolution de problèmes pour régler les plaintes.
  • Fournir un service avant et après-vente et créer des expériences positives pour chacun de nos clients.
  • Assister notre équipe de vente sur la route et en magasin en répondant aux emails et au téléphone.
HORAIRES
Nos postes sont à temps plein et les horaires incluent les soirs et les week-ends.
MESURES COVID
Masques fournis, plexiglass aux espaces de travail, désinfectant à volonté,
PROFIL RECHERCHÉ
  • S’exprime en français et en anglais
  • Disponibilité les soirs et les week-ends
  • Deux (2) années d’expérience en service à la clientèle