Customer Support Engineer Jobs
By Ascendion At Canada
• Ownership of the Customer
• Resolution of High-Impact Technical Challenges
Customer Service/Focus (internal or external)
French language (speaking & writing)
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Customer Support Associate Jobs
By Allegis Group At Langley, British Columbia, Canada

Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ...

Customer Support Associate Jobs
By Allegis Group At Québec, Quebec, Canada

Résumé Veiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien ...

Customer Support Associate Jobs
By Padlet At Montreal, Quebec, Canada

Have a way with the written word? Got a knack for showing off your smile in a phone call? If you're looking to work alongside a team that puts the happiness of the customer at the forefront of every ...

Customer Support Coordinator Jobs
By Le Marché du Store At Montreal, Quebec, Canada
Une atmosphère agréable avec une équipe investit dans votre réussite ?
Une équipe qui collabore pour améliorer continuellement notre service?
À ce que votre contribution soit reconnue et des possibilités d’avancement ?
À relever de nouveaux défis quotidiennement?
Assister notre équipe de vente sur la route et en magasin en répondant aux emails et au téléphone.
Fournir un service avant et après-vente et créer des expériences positives pour chacun de nos clients.
Customer Support Lead Jobs
By Captivate Talent At Toronto, Ontario, Canada
Proven experience in building systems that scale, while leading and managing a customer support team (including hiring, training, and performance management).
Lead the customer support team, including training and performance management of support agents.
Collaborate with cross-functional teams, such as product management and engineering, to communicate customer feedback and identify areas for improvement.
Previous experience (3+ years) in a customer support or customer service role, preferably in a tech startup or creator economy-related company.
In-depth knowledge of the creator economy, including familiarity with content creation platforms, monetization strategies, and community building.
Strong interpersonal and communication skills, with the ability to empathize with customers and deliver clear and concise responses.
Customer Support Lead Jobs
By Myant At Etobicoke, Ontario, Canada
Consistently aim to provide a high touch customer service experience by going the extra mile to engage our customers.
Post-secondary education in a health sciences or biomedical background is a plus.
Exceptional interpersonal skills, with the ability to put yourself in the shoes of others and listen attentively.
Ability to multitask and work under pressure, while maintaining excellent organizational skills.
Experience in supporting customers in a consumer product and service business is an asset.
Building, managing, scheduling, and coaching a team of customer support specialists.
Customer Support Lead Jobs
By Vaco At Greater Toronto Area, Canada
Strong leadership and team management skills, with experience leading a customer support team being a plus.
Develop training programs to enhance the team's product knowledge, communication skills, and problem-solving abilities.
Track key performance metrics related to customer support and generate regular reports for management review.
Handle escalated customer inquiries and issues, demonstrating expert-level problem-solving skills and a strong sense of urgency.
Oversee the creation and maintenance of a comprehensive knowledge base for customer support, ensuring easy access to information.
Use data insights to identify trends, issues, and opportunities to enhance the customer support experience.
Customer Support Associate Jobs
By Abstract Management Group At London, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Coordinator Jobs
By Mace Recruitment At Toronto, Ontario, Canada
Proficient in using customer relationship management (CRM) software and other relevant tools.
Order Management: Process customer orders, track shipment status, and coordinate deliveries to meet customer deadlines efficiently.
Escalation Handling: Manage escalated customer issues, prioritize urgent matters, and escalate problems to higher management when necessary.
Proven experience (5 years) as a Customer Service Coordinator in the Tier 1 automotive industry.
Deep understanding of automotive industry processes, products, and customer requirements.
Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
Director Customer Support Jobs
By E-SMART At Montreal, Quebec, Canada
5+ years experience in customer support management
The company offers various benefits to regular, full-time employees including:
Strong presentation, interpersonal, and communication skills
· Good work-life balance (including flexible work schedule and hybrid remote work options)
Developing customer service strategies with a focus on customer satisfaction and retention.
Managing the customer service team and ensuring that customer service goals are met.
Customer Installation Support Jobs
By CAE At Montreal, Quebec, Canada
Functional knowledge of English and French is a requirement
Install fasteners and rivets as per drawings, schematics and work procedures requirements.
The role we are offering you:
Read and analyze directives and work procedures, schemas, schematics and technical drawings.
Knowing and applying notions related to material’s properties in use.
Produce embossed and rolled parts.
Solar Mechanical Installation & Support Staff
By CBI Solar At Alberta, Canada
(Discussing previous experience highly encouraged)
(Excavator, Side-boom, Tractor, Tele-handler, Skid-steer)
Those positions include, but are not limited to, the following roles:
CBI Solar is an Equal Opportunity Employer and a certified Alberta Living Wage Network member.
Follow the link below to see open positions and apply:
Customer Support Wizard Jobs
By Rewind At Canada
Be a wealth of product knowledge to external customers and customer knowledge to internal teams
Tech savvy, experience with SaaS is an asset
Knowledgeable of Shopify, BigCommerce or other SaaS platforms
Great communication skills, both reading and writing
$5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
Help our customers get their business back on track after a disaster
Customer Support Associate Jobs
By Abstract Management Group At Toronto, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Ingénieur Mécanique - Support À L'ingénierie / Mechanical Engineer - Engineering Support
By Epiroc At Dollard-des-Ormeaux, Quebec, Canada
Use of a vault for document management
Experience with mechanical product design and selection
Experience in mechanical product or machine design
Experience with SolidWorks and/or Inventor
Experience with manufacturing and assembly drawings
Experience evaluating the impact of design choices and modifications
Customer Support Plus Associate
By Tide At Delhi, Ontario, Canada
You have experience with MS Office (mostly Excel)
You are upbeat and energetic and possess solid problem-solving skills
Experience in Fin-tech, a start-up or a fast-growing tech company
Experience using Looker and/or Zendesk
Experience working in subscription and/or app-based business models
Analytics knowledge to understand member plan usage and optimization
Customer Support Coach, Trainerize
By ABC Fitness At Ontario, Canada
Trial Support: You'll help customers navigate our free trial and coach them on how Trainerize can benefit their business.
Mastering Trainerize: You'll become an expert on our platform and have opportunities to share your knowledge with the team.
Experience with ZenDesk, Hubspot, and Slack
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
And more! – so many benefits we couldn’t even fit them all here!
Customer Support: You'll respond to customer inquiries using our playbooks and help them solve challenges related to our platform.
Customer Support Associate Jobs
By Abstract Management Group At Vaughan, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Mechanical Engineer - Customer Solutions
By Cummins Inc. At Mississauga, Ontario, Canada
Proposes, defines, and implements mechanical solutions to bridge the gap between standard product and customer/project/site specific requirements.
Interfaces with the Application Engineer and Customer Solutions Engineering Manager and reports to the Lead Integration Engineer Customer Solutions
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Experience with structural design of static industrial installations, skid-based machinery, and piping design
Outsources modeling and drafting tasks to the CAD team.
Ensures consistent quality and timely completion of project deliverables and supports customer communication and product training.