Customer Support Engineer Jobs
By Ascendion At Canada
• Ownership of the Customer
• Resolution of High-Impact Technical Challenges
Customer Service/Focus (internal or external)
French language (speaking & writing)
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Customer Service Professional Iii: A Levels
By LanceSoft, Inc. At Halifax, Nova Scotia, Canada
Seeking candidates with a minimum 1 Year of work experience in a call center environment.
Must be fluent in English This job req is for the Group Benefits department.
Halifax, NS ( only local)
This position has a mandatory hybrid working arrangement - 2 days in office, Tuesday and Wednesday.
This job req is only for 2727 Joseph Howe Drive, Halifax, Nova Scotia
No weekends! Minimum 3 weeks advance notice regarding assigned work shifts.
Customer Service Professional Jobs
By Manulife At Greater Toronto Area, Canada
Post-secondary education with industry certification is preferred or equivalent work experience
Assist customers with the completion of appropriate forms and other policy requirements.
Maintaining procedural expertise, broad knowledge and keeping current with our systems and products in our rapidly changing environment.
You obsess about customers, listen, engage, and act for their benefit.
Customer service focus and skills
Work experience in contact center is necessary.
Customer Support Associate Jobs
By Allegis Group At Langley, British Columbia, Canada

Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ...

Customer Support Associate Jobs
By Allegis Group At Québec, Quebec, Canada

Résumé Veiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien ...

Customer Service Professional Iii
By Compunnel Inc. At Halifax, Nova Scotia, Canada

Seeking candidates with a minimum 6 months work experience in a call center environment.

Customer Support Associate Jobs
By Padlet At Montreal, Quebec, Canada

Have a way with the written word? Got a knack for showing off your smile in a phone call? If you're looking to work alongside a team that puts the happiness of the customer at the forefront of every ...

Customer Support Coordinator Jobs
By Le Marché du Store At Montreal, Quebec, Canada
Une atmosphère agréable avec une équipe investit dans votre réussite ?
Une équipe qui collabore pour améliorer continuellement notre service?
À ce que votre contribution soit reconnue et des possibilités d’avancement ?
À relever de nouveaux défis quotidiennement?
Assister notre équipe de vente sur la route et en magasin en répondant aux emails et au téléphone.
Fournir un service avant et après-vente et créer des expériences positives pour chacun de nos clients.
Customer Support Associate Jobs
By Abstract Management Group At London, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Coordinator Jobs
By Mace Recruitment At Toronto, Ontario, Canada
Proficient in using customer relationship management (CRM) software and other relevant tools.
Order Management: Process customer orders, track shipment status, and coordinate deliveries to meet customer deadlines efficiently.
Escalation Handling: Manage escalated customer issues, prioritize urgent matters, and escalate problems to higher management when necessary.
Proven experience (5 years) as a Customer Service Coordinator in the Tier 1 automotive industry.
Deep understanding of automotive industry processes, products, and customer requirements.
Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
Customer Installation Support Jobs
By CAE At Montreal, Quebec, Canada
Functional knowledge of English and French is a requirement
Install fasteners and rivets as per drawings, schematics and work procedures requirements.
The role we are offering you:
Read and analyze directives and work procedures, schemas, schematics and technical drawings.
Knowing and applying notions related to material’s properties in use.
Produce embossed and rolled parts.
Manager Professional Support Jobs
By BMO At Waterloo, Ontario, Canada
Provides advice and guidance by applying in-depth knowledge and understanding of the integrated private banking services and offerings.
Identifies and escalates all irregularities and discrepancies to management.
Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
Technical proficiency gained through education and/or business experience.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Liaises with external advisors of clients on behalf of the banker / relationship manager.
Office Support Professional Jobs
By Cintas Canada At Boucherville, Quebec, Canada
Minimum 2 years' customer service experience
Administrative experience, preferably in a similar environment
Accurate typing and 10 keypad experience
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
Technical Support Professional Intern (September - 4 Months)
By IBM At Montreal, Quebec, Canada
Help the team document the various technical procedures for the sound management of Expertus environments.
Scripting knowledge (Ansible, Bash, Perl, Powershell)
Monitoring solution knowledge (Nagios Core, Nagios Xi , Nagios Log Sever, Pagerduty, logstash, elasticsearch)
Knowledge in Windows servers and Linux environments (AIX , CentOs, RedHat)
Knowledge in AWS cloud-based computing environments
Assist with technical support for IBM Payment Center applications by providing support to customers via JIRA ticketing, phone and email.
Customer Support Wizard Jobs
By Rewind At Canada
Be a wealth of product knowledge to external customers and customer knowledge to internal teams
Tech savvy, experience with SaaS is an asset
Knowledgeable of Shopify, BigCommerce or other SaaS platforms
Great communication skills, both reading and writing
$5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
Help our customers get their business back on track after a disaster
Customer Service, Safety & Security Professional
By Otter Co-op At Aldergrove, British Columbia, Canada
Able to perform physical job duties with some lifting and carrying up to 50 lbs. and stand for majority of shift.
Previous guest service and loss prevention experience, preferably in a retail environment is an asset.
Must be committed to CUSTOMER SERVICE. This is not a regular security position.
Must be committed to a SAFE working environment.
Must be able to gather information and communicate clearly via phone, in person and through written reports.
Must be able to enter reports in the company online reporting system in a timely, accurate and detailed manner.
Customer Support Associate Jobs
By Abstract Management Group At Toronto, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Customer Support Associate Jobs
By Abstract Management Group At Vaughan, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Sales Support Professional Jobs
By Siemens Energy At Pickering, Ontario, Canada
Electrical Engineering degree with experience in High Voltage products or services industry with strong market knowledge.
Initiates sales orders / purchase orders to vendors according to customers' requirements.
Experience in Sales support and customers interactions.
Fast and effective learning skills, open mind for innovative ideas, able to work as a team in a multi-cultural environment.
Flexible benefits and savings programs
Reviews bid documents and prepare quotations.
Technical Support Professional Jobs
By Superion Inc. At Surrey, British Columbia, Canada
Create new documentation and maintain current documentation to share new knowledge with the whole team.
Manage Ticket, document, troubleshoot and remediate proactively detected issues and routine tasks such as:
Exceptional communications skills (written and oral) with fluency in English.
Outstanding customer service mindset and skills.
Post-Secondary Education (any completed college, university, or trades program).
2+ years in related work experience (this is not an entry level position).

Are you looking for a job that will let you use your customer service skills to help people? We're looking for a Customer Support Professional to join our team and provide exceptional customer service to our customers. If you're passionate about helping people and have excellent communication skills, this could be the perfect job for you!

Overview Customer Support Professionals provide customer service and technical support to customers. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service solutions. Detailed Job Description Customer Support Professionals are responsible for responding to customer inquiries, resolving customer issues, and providing customer service solutions. They must be knowledgeable about the products and services offered by the company and be able to provide accurate information to customers. They must also be able to troubleshoot customer issues and provide solutions in a timely manner. Customer Support Professionals must also be able to provide customer service solutions in a professional and courteous manner. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of customer service principles and practices
• Ability to troubleshoot customer issues
• Ability to provide accurate information to customers
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer issues in a professional and courteous manner
• Provide customer service solutions
• Troubleshoot customer issues
• Provide accurate information to customers
• Maintain customer records
• Follow up with customers to ensure satisfaction