Register
Recruit Create CV

Associate Customer Support Jobs

Customer Support Engineer Jobs
By Ascendion At Canada
• Ownership of the Customer
• Resolution of High-Impact Technical Challenges
Customer Service/Focus (internal or external)
French language (speaking & writing)
Don't forget to share your resume with me at [email protected] or here. Let's unlock your potential together!
Also, do let me know the best time/number to connect with you at your earliest convenience
Manager, Customer Support Jobs
By Procom At Vancouver, British Columbia, Canada
5 years customer service experience, with a minimum of 3 of those years in a supervisory/management position
Strong judgement and decision making skills, ability to manage multiple projects and competing priorities efficiently and effectively
Plans and manages the overall direction of Customer Support including the development and monitoring of policies and processes
Manages performance, development and absenteeism
Experience with statistics and reporting
Experience with MS Office, specifically word and excel
Customer Service Associate Sales Support
By UW Mississauga At Mississauga, Ontario, Canada
Become a master in client product knowledge to be able to accurately educate customers
1-3 years of experience working in other customer service, sales, or customer-facing roles
Follow up with specific client customers to address concerns, answer questions, and build relationships
Maintain professionalism when interacting with customers and represent our clients with integrity
Ensure all client compliance guidelines are followed at all times
Learn every step of the sales process to be able to close sales for select customers
Customer Support Associate Jobs
By Allegis Group At Langley, British Columbia, Canada

Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ...

Customer Support Associate Jobs
By Allegis Group At Québec, Quebec, Canada

Résumé Veiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien ...

Customer Support Associate Jobs
By Padlet At Montreal, Quebec, Canada

Have a way with the written word? Got a knack for showing off your smile in a phone call? If you're looking to work alongside a team that puts the happiness of the customer at the forefront of every ...

Customer Support Administrator Jobs
By Deep Trekker Inc. At Kitchener, Ontario, Canada
Assisting with reporting and data entry on product issues, documentation requirements and updates, feature requests and department performance.
Manage support tickets and repairs from creation to completion with constant customer outreach and updates.
2+ years experience in a customer-facing role.
1+ years experience providing technical or mechanical support.
1+ years experience with invoicing and or using ERP/CRM tools.
RRSP benefits with a company match up to 5%
Customer Support Manager Jobs
By OpenPhone At Canada

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we've taken in design and usability—does most business phone software ...

Customer Support Associate Sales
By UW Mississauga At Mississauga, Ontario, Canada
Become a master in client product knowledge to be able t accurately educate customers
1-3 years of experience working in other customer service, sales, or customer-facing roles
Follow up with specific client customers to address concerns, answer questions, and build relationships
Maintain professionalism when interacting with customers and represent our clients with integrity
Ensure all CDC and client compliance guidelines are followed at all times
Learn every step of the sales process to be able to close sales for select customers
Customer Support Coordinator Jobs
By Le Marché du Store At Montreal, Quebec, Canada
Une atmosphère agréable avec une équipe investit dans votre réussite ?
Une équipe qui collabore pour améliorer continuellement notre service?
À ce que votre contribution soit reconnue et des possibilités d’avancement ?
À relever de nouveaux défis quotidiennement?
Assister notre équipe de vente sur la route et en magasin en répondant aux emails et au téléphone.
Fournir un service avant et après-vente et créer des expériences positives pour chacun de nos clients.
Customer Support Consultant Jobs
By Frythub At Ontario, Canada
Team Collaboration: Collaborate with other teams, including Sales, Operations, and Logistics, to ensure a seamless and cohesive customer experience.
Documentation Support: Assist customers in completing necessary documentation for vehicle sourcing, shipping, and customs clearance, ensuring compliance with international regulations.
Quality Assurance: Monitor and track customer interactions to maintain service quality and adherence to company standards, identifying areas for improvement.
Customer Support Lead Jobs
By Captivate Talent At Toronto, Ontario, Canada
Proven experience in building systems that scale, while leading and managing a customer support team (including hiring, training, and performance management).
Lead the customer support team, including training and performance management of support agents.
Collaborate with cross-functional teams, such as product management and engineering, to communicate customer feedback and identify areas for improvement.
Previous experience (3+ years) in a customer support or customer service role, preferably in a tech startup or creator economy-related company.
In-depth knowledge of the creator economy, including familiarity with content creation platforms, monetization strategies, and community building.
Strong interpersonal and communication skills, with the ability to empathize with customers and deliver clear and concise responses.
Recruitment Support Associate
By Outhire Inc. At Canada
Prior experience or education in accounting or finance is an asset.
Conducting initial screening and interviews to assess candidate qualifications and fit.
Conduct initial screening and interviews to assess candidate qualifications and fit.
Minimum 2 years of experience in a customer-facing or recruitment role.
Ability to manage multiple projects simultaneously and meet strict deadlines.
Delivering a Better Hiring Experience.
Customer Support Lead Jobs
By Myant At Etobicoke, Ontario, Canada
Consistently aim to provide a high touch customer service experience by going the extra mile to engage our customers.
Post-secondary education in a health sciences or biomedical background is a plus.
Exceptional interpersonal skills, with the ability to put yourself in the shoes of others and listen attentively.
Ability to multitask and work under pressure, while maintaining excellent organizational skills.
Experience in supporting customers in a consumer product and service business is an asset.
Building, managing, scheduling, and coaching a team of customer support specialists.
Customer Support Lead Jobs
By Vaco At Greater Toronto Area, Canada
Strong leadership and team management skills, with experience leading a customer support team being a plus.
Develop training programs to enhance the team's product knowledge, communication skills, and problem-solving abilities.
Track key performance metrics related to customer support and generate regular reports for management review.
Handle escalated customer inquiries and issues, demonstrating expert-level problem-solving skills and a strong sense of urgency.
Oversee the creation and maintenance of a comprehensive knowledge base for customer support, ensuring easy access to information.
Use data insights to identify trends, issues, and opportunities to enhance the customer support experience.
Customer Support Associate Jobs
By Abstract Management Group At London, Ontario, Canada
Ability to recognize, apply and explain your product or service knowledge
Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
Passion for increasing in-person hospitality skill set to build better relationships
The responsibilities and tasks of the Customer Support Associate consist of:
We want someone in the Customer Support Associate role whose qualifications include:
Keeping a record of customer interactions, processed orders, and service schedules
Manager, Customer Support Jobs
By Jobber At Edmonton, Alberta, Canada
3+ years of previous people leadership or management experience.
Strive for execution excellence through the optimization of our platforms/tools.
Recruit, onboard and optimize success training to reduce ramp-up time for new hires.
Become an ambassador of our culture by being humble, supportive - and someone who truly gives a shit!
A track record of ambitious career growth, exceptional customer support and the ability to motivate others to do the same.
Ability to communicate and articulate strategic ideas with executives and deliver on high-level concepts.
Customer Support Coordinator Jobs
By Mace Recruitment At Toronto, Ontario, Canada
Proficient in using customer relationship management (CRM) software and other relevant tools.
Order Management: Process customer orders, track shipment status, and coordinate deliveries to meet customer deadlines efficiently.
Escalation Handling: Manage escalated customer issues, prioritize urgent matters, and escalate problems to higher management when necessary.
Proven experience (5 years) as a Customer Service Coordinator in the Tier 1 automotive industry.
Deep understanding of automotive industry processes, products, and customer requirements.
Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
Sales Support Associate - 20 Months
By Canada Life At Toronto, Ontario, Canada
Strong organizational and time management skills with the ability to handle multiple tasks and meet deadlines.
Knowledge of the group benefits industry would be considered an asset.
We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.
Ability to work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process
Strong verbal and written communication skills in English. French is an asset.
Strong critical thinking skills with an analytical approach
Director Customer Support Jobs
By E-SMART At Montreal, Quebec, Canada
5+ years experience in customer support management
The company offers various benefits to regular, full-time employees including:
Strong presentation, interpersonal, and communication skills
· Good work-life balance (including flexible work schedule and hybrid remote work options)
Developing customer service strategies with a focus on customer satisfaction and retention.
Managing the customer service team and ensuring that customer service goals are met.

Are you looking for an exciting opportunity to provide exceptional customer service? We are seeking an Associate Customer Support Representative to join our team and help us provide the best customer experience possible. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have a passion for customer service and a desire to make a difference, this is the perfect job for you!

Overview Associate Customer Support is a customer service role that involves providing assistance to customers with inquiries, complaints, and other issues. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Detailed Job Description Associate Customer Support is responsible for providing customer service to customers in a timely and professional manner. This includes responding to customer inquiries, resolving customer complaints, and providing technical support. The Associate Customer Support must be able to effectively communicate with customers, understand their needs, and provide solutions to their problems. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a fast-paced environment
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide technical support
• Provide accurate and up-to-date information to customers
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure their satisfaction