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Associate Customer Support Jobs in Montréal, Quebec

Customer Support Engineer Jobs
By Ascendion At Canada
• Ownership of the Customer
• Resolution of High-Impact Technical Challenges
Customer Service/Focus (internal or external)
French language (speaking & writing)
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Customer Support Associate Jobs
By Padlet At Montreal, Quebec, Canada

Have a way with the written word? Got a knack for showing off your smile in a phone call? If you're looking to work alongside a team that puts the happiness of the customer at the forefront of every ...

Customer Support Manager Jobs
By OpenPhone At Canada

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why—despite the huge leaps we've taken in design and usability—does most business phone software ...

Customer Support Coordinator Jobs
By Le Marché du Store At Montreal, Quebec, Canada
Une atmosphère agréable avec une équipe investit dans votre réussite ?
Une équipe qui collabore pour améliorer continuellement notre service?
À ce que votre contribution soit reconnue et des possibilités d’avancement ?
À relever de nouveaux défis quotidiennement?
Assister notre équipe de vente sur la route et en magasin en répondant aux emails et au téléphone.
Fournir un service avant et après-vente et créer des expériences positives pour chacun de nos clients.
Recruitment Support Associate
By Outhire Inc. At Canada
Prior experience or education in accounting or finance is an asset.
Conducting initial screening and interviews to assess candidate qualifications and fit.
Conduct initial screening and interviews to assess candidate qualifications and fit.
Minimum 2 years of experience in a customer-facing or recruitment role.
Ability to manage multiple projects simultaneously and meet strict deadlines.
Delivering a Better Hiring Experience.
Director Customer Support Jobs
By E-SMART At Montreal, Quebec, Canada
5+ years experience in customer support management
The company offers various benefits to regular, full-time employees including:
Strong presentation, interpersonal, and communication skills
· Good work-life balance (including flexible work schedule and hybrid remote work options)
Developing customer service strategies with a focus on customer satisfaction and retention.
Managing the customer service team and ensuring that customer service goals are met.
Customer Installation Support Jobs
By CAE At Montreal, Quebec, Canada
Functional knowledge of English and French is a requirement
Install fasteners and rivets as per drawings, schematics and work procedures requirements.
The role we are offering you:
Read and analyze directives and work procedures, schemas, schematics and technical drawings.
Knowing and applying notions related to material’s properties in use.
Produce embossed and rolled parts.
Customer Support Wizard Jobs
By Rewind At Canada
Be a wealth of product knowledge to external customers and customer knowledge to internal teams
Tech savvy, experience with SaaS is an asset
Knowledgeable of Shopify, BigCommerce or other SaaS platforms
Great communication skills, both reading and writing
$5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
Help our customers get their business back on track after a disaster
Associate, Payroll Support Jobs
By Humi At Canada
Experience with performance management systems, HRIS products, or payroll products
Demonstrate the ability to independently manage complex implementations with multiple requirements
Knowledge or experience with payroll regulations
You will be the first point of contact for all incoming emails and tickets for the Client Experience team
Get introduced to the Client Experience (CX) teamGet introduced to Payroll stakeholders
Receive platform training on all our modules: HR, Payroll and Benefits
Customer Support Technician Jobs
By Medical Engineers Recruitment At Canada

Strong knowledge of Hydraulics and Pneumatics is essential.

Senior Associate Customer Support
By Tech Mahindra At Canada
·Develop positive working relationships with all service personnel and management
·Fluent in spoken and written French language – Level B2 and above.
• Follow all manufacturer's warranty company policy and procedures.
while resolving cases and claims
·Self-motivated and able to work independently with minimal supervision
Customer Support Manager Jobs
By Aplin At Greater Edmonton Metropolitan Area, Canada
3+ years of experience as a Call Center Manager or;
3+ years of experience as a Customer Support Manager with previous experience in a call center
Comprehensive health and dental benefits, plus an additional Health Care Spending Account,
Manage the technology (ex. phone system, ticketing platform) used in the contact center
Excellent communications skills, with the ability to write policies, procedures, FAQ
A passion for delivering exceptional customer experience
Associate Customer Support Technican
By Applied Systems At Canada
Experience with hardware and operating system(s) knowledge/exposure via work or educational pursuits
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc.
Can work remotely or from an Applied Systems office
1 year of customer service experience
Strong written and verbal communication skills; strong telephone skills
Experience working with technology and Microsoft applications
Customer Support Associate Jobs
By Moves At Canada
Maintain and improve our Moves’ Help Center for our members as new features are added to our offering
Minimum 2 years of proven professional experience in customer support in a start-up environment
Working at a start-up or fintech experience
Experience with Zendesk or other CSM software
Strong verbal and written communication skills to provide exceptional support to our members
Salary range is CAD$50,000-60,000 annually (commensurate with experience and location, with flexibility to increase for the right candidate)
Customer Support Associate Jobs
By Allegis Group At Québec, Quebec, Canada

Résumé Veiller à ce que nos employés contractuels, nos clients et nos équipes de vente reçoivent un service supérieur dans les domaines des ressources humaines, de la comptabilité et du soutien ...

Customer Support Manager Jobs
By Pattison Sign Group At Greater Montreal Metropolitan Area, Canada
Minimum three years leadership experience in a Customer Support role or an Account Management role
Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors
Mentor, lead, and manage a growing team of Customer Support Specialists
Exceptional leadership, communication, problem-solving, and organizational skills, with a passion to bridge the gap between customer and product and support needs.
Provide a consistent high-quality level of support
Work closely with customers as well as internal teams to develop and implement best practices
Customer Support Associate - Full Time (Remote)
By CodeUp Services Ltd At Montréal-Est, Quebec, Canada
Manage the fulfillment of individual food orders on ours platform through various food vendors
Offer feedback on new order fulfillment tooling and features as they're developed
Identify opportunities for improving our company by leveraging both your operational experience and patient feedback
A full-time hourly remote role with flexibility at a competitive wage
An opportunity to use your skills to help improve nutrition and population health at a mission-driven company
The opportunity to hone your operational and customer service skills in a supportive, fun working environment
Manager, Customer Support Jobs
By Procom At Vancouver, British Columbia, Canada
5 years customer service experience, with a minimum of 3 of those years in a supervisory/management position
Strong judgement and decision making skills, ability to manage multiple projects and competing priorities efficiently and effectively
Plans and manages the overall direction of Customer Support including the development and monitoring of policies and processes
Manages performance, development and absenteeism
Experience with statistics and reporting
Experience with MS Office, specifically word and excel
Customer Service Associate Sales Support
By UW Mississauga At Mississauga, Ontario, Canada
Become a master in client product knowledge to be able to accurately educate customers
1-3 years of experience working in other customer service, sales, or customer-facing roles
Follow up with specific client customers to address concerns, answer questions, and build relationships
Maintain professionalism when interacting with customers and represent our clients with integrity
Ensure all client compliance guidelines are followed at all times
Learn every step of the sales process to be able to close sales for select customers
Customer Support Associate Jobs
By Allegis Group At Langley, British Columbia, Canada

Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and ...

Customer Support Administrator Jobs
By Deep Trekker Inc. At Kitchener, Ontario, Canada
Assisting with reporting and data entry on product issues, documentation requirements and updates, feature requests and department performance.
Manage support tickets and repairs from creation to completion with constant customer outreach and updates.
2+ years experience in a customer-facing role.
1+ years experience providing technical or mechanical support.
1+ years experience with invoicing and or using ERP/CRM tools.
RRSP benefits with a company match up to 5%
Customer Support Associate Sales
By UW Mississauga At Mississauga, Ontario, Canada
Become a master in client product knowledge to be able t accurately educate customers
1-3 years of experience working in other customer service, sales, or customer-facing roles
Follow up with specific client customers to address concerns, answer questions, and build relationships
Maintain professionalism when interacting with customers and represent our clients with integrity
Ensure all CDC and client compliance guidelines are followed at all times
Learn every step of the sales process to be able to close sales for select customers
Customer Support Consultant Jobs
By Frythub At Ontario, Canada
Team Collaboration: Collaborate with other teams, including Sales, Operations, and Logistics, to ensure a seamless and cohesive customer experience.
Documentation Support: Assist customers in completing necessary documentation for vehicle sourcing, shipping, and customs clearance, ensuring compliance with international regulations.
Quality Assurance: Monitor and track customer interactions to maintain service quality and adherence to company standards, identifying areas for improvement.

Are you looking for an exciting opportunity to provide exceptional customer service? We are seeking an Associate Customer Support Representative to join our team and help us provide the best customer experience possible. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have a passion for customer service and a desire to make a difference, this is the perfect job for you!

Overview Associate Customer Support is a customer service role that involves providing assistance to customers with inquiries, complaints, and other issues. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Detailed Job Description Associate Customer Support is responsible for providing customer service to customers in a timely and professional manner. This includes responding to customer inquiries, resolving customer complaints, and providing technical support. The Associate Customer Support must be able to effectively communicate with customers, understand their needs, and provide solutions to their problems. They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a fast-paced environment
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide technical support
• Provide accurate and up-to-date information to customers
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure their satisfaction