(Canada) Benefits & Retirement Specialist

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary
The Benefits & Retirement Specialist is responsible for developing and managing programming that promote PointClickCare employee’s well-being through our benefits and retirement programs. They are responsible for assessing, creating, coordinating, training and administering benefit and retirement initiatives, and policies to grow and retain staff committed to the mission and vision of the organization. They work collaboratively with the Manager, Benefits & Wellness as well as the larger Human Resources teams to execute and support the organization's strategic priorities. Additionally, this role will also support Recognition and Wellness related initiatives.
Essential Duties - Canada & US

• Collaborating with outside vendors, such as investment brokers and benefits vendors
• Coordinate with Communication and leadership to ensure consistent messaging
• Collaborates and supports Wellness & Recognition Program Manager with the implementation of initiatives and events
• Partner with HR to ensure all programs are delivered and communicated effectively to create a culture and environment that is supportive of employee health & well-being
• Assist with preparation, review, of program budget
• Provide technical assistance and support, proactively seeking opportunities and solicit feedback from frontline employees and management to enhance benefit programming
• Create quantitative measurements for evaluating programs to meet performance goals and prepare necessary reports for presentation or distribution as scheduled or as requested.
• Managing the enrollment, renewal, and distribution processes
• Administering the organization’s benefits programs (e.g., benefits & retirement plans, compliance requirements, insurance policies, etc.)
• Evaluate and monitor program needs, identify unmet needs and revise services as program needs change.
• Monitor operational reports, trends, or other information, escalating as appropriate with proposed solutions
• Manage the leave of absence administrative process and collaborate on associated support programs
• Ensuring benefits plans are cost-effective and competitive by researching and analyzing benefits plans, programs, and policies
• Ensuring company is compliant with state and federal laws which includes Monitoring government regulations, legislation, and benefits trends
• Deliver training and presentations across the organization

Other Functions

• Respond effectively to inquiries from field programs related to policy, procedure and best practice
• Act as an ambassador of the organization regarding internal operations, programs and policies
• Proactively stay up to date on trends, best practices, and education within the benefit & investment industry
• Able to react to change productively and handle other essential tasks as necessary and assigned
• Knowledge of Canada and US landscape and legislation

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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