Business/Crew Travel Co-Ordinator

Description

Business/Crew Travel Coordinator

About Us

Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”.

We want to continue to do our part to help end this pandemic, protect our employees and those vacationing with us, and to support the travel industry’s full recovery. Sunwing requires full vaccination against COVID-19 for our new and existing employees. We will make accommodations for qualifying medical or religious exemptions.

To learn more about our vaccination policy, follow this link: https://bit.ly/2X4TOOk

Also, learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe here: https://bit.ly/3ngVrne

The Opportunity!

As the Business Travel Coordinator, you will be responsible for following company procedures, guidelines and standards as per the Sunwing Business Travel policy. Reporting to the Operations Support Manager, you will also be responsible for the management of flight, air, hotel, and car bookings, providing cost saving suggestions, meeting deadlines of all requests including consultation as it relates to Visa & Passport requirements, invoicing and cancellations.

What You’ll Be a Part Of!

• Opportunity to give back through our social responsibility initiatives
• Great travel perks!
• Flexible shifts 7 days a week
• See for yourself! @sunwinglife
• Grow your career with challenging and rewarding work that makes a difference
• Free Parking
• Remote and Hybrid Work Opportunities
• Open concept, collaborative workspace
• Work with a fun, passionate, travel-loving team!

What You’ll Do

• Resolve any client concerns, assist with follow-up on company comments or other client-input either in writing or by dealing directly with client to resolve any service problems.
• Utilize preferred vendors to reduce business travel cost and maximize on revenue opportunities.
• Responsible for own management of bookings & meeting deadlines of all requests and cancellations, including consultation as it relates to Visa & Passport requirements.
• Suggest improvements and cost savings opportunities to benefit the client and the company.
• Respond in a timely manner to emails, voicemails, and customer requests.
• Support with customer reporting requests.
• Complete Business/Crew Travel air, car, hotel, group, and meeting room reservations.
• Stay fully informed and stay abreast of all airline and hotel rules and regulations, any industry requirements so to accurately apply this information when making travel arrangements.
• Keep Manager promptly and fully informed of all matters of significance.
• Performs other duties as assigned.
• Follow company procedures, guidelines, and standards as per Business Travel policy.

What You’ll Need

• Exceptional written and oral communication skills
• Strong sales skills
• Ability to work independently as well as part of a team
• Self-motivated with effective time management skills, able to manage a varied workload
• Travel related job experience
• Exceptional customer service skills
• Good problem-solving ability, attention to detail

We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us, follow this link: https://bit.ly/3DYzBel to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected] or call 416 859 2973.