Administrative Assistant Jobs

Beyond Physiotherapy is one of the Well Known & Highest Rated Clinics in the Lower Mainland area, and is looking to appoint an experienced Admin Assistant who can perform various tasks effectively and efficiently.

JOB SUMMARY

Front Reception

• Keeping the area clean & presentable at all times
• Greet and welcome patients warmly and professionally
• Efficiently schedule appointments over the phone and in-person
• Do laundry and keep the supplies organized
• Manage emails and respond in a timely manner

Telephone

• Answer phones warmly and professionally
• Check voicemails as needed and address each message
• Contact offices and parties involved with patient care

Patient Scheduling:

• Schedule, reschedule and cancel patients appointments
• Ensure all patient data is accurately entered into our software
• Monitor the schedule and anticipate/perform administrative needs

Billing and Administration

• Complete and file reports as required
• Prepare and deposit bank deposits and cash receipt logs
• Process debit/credit/cash/gift card transactions
• Complete billings to 3rd party payers, including MSP, WSBC, ICBC, Pacific Blue Cross, Telus Health, etc.
• Ensure proper and accurate cash management
• Manage billing rejections, submissions and aged receivables
• Manage and secure petty cash
• Complete claims/pre-approvals and mail on or before the day of patients visit

GENERAL TERMS OF EMPLOYMENT

• Available to cover additional shifts or weekends
• JANE App experience of 1 year is highly recommended
• Ability to work in a fast-paced environment with many competing demands
• Customer Service experience of at least 1 year

Compensation will be discussed during the interview depending on the experience in a physio clinic especially JANE App. If you meet the above criteria and want to be part of our great team, we invite you to please submit your resume.

Job Types: Full-time, Part-time (Minimum 20 hours per week)