Administrative Assistant (Ft) Jobs

Re:Function Health Group is currently looking to hire a full-time Office Administrator / Assistant to fulfill reception duties in our Richmond location, as well as provide general office administrative duties and clinical operations.

Start Date: ASAP.

What You'll Be Doing

We are looking for an individual with skills and energy to fulfill reception duties in our Richmond location, as well as provide general office administrative duties and clinical operations.

The role of the Office Administrator includes but is not limited to:

Reception Duties

• Responding to email, telephone or face to face inquiries.
• Schedule appointments using JaneApp and process insurance/payments.
• Maintain safe & clean working area by complying with procedures, rules and regulations.
• Greet clients with a positive, helpful attitude.
• Carry administrative duties such as filing, typing, copying, faxing, scanning, data entry, scanning, etc.

General Administration Duties

• Assisting with tracking and maintaining clinic inventory, as well as overseeing facility operations and requirements, such as deliveries, maintenance, security, etc.
• Develop and update administrative systems to make them more efficient.
• Data input, drafting of letters, vigilant monitoring of email correspondence, distribution of mail, preparation of client documentation.
• Addressing questions and concerns of internal colleagues, clients and referral sources via telephone, fax, and email.
• Maintaining computer and manual filing systems and auditing completed files received from clinicians.
• Maintenance & adjustment of existing evaluation templates as required.
• Opportunities with assisting senior leadership with special projects.
• Ability to partner with management and key stakeholders to plan and coordinate activities related to effective office management and administration.
• Scheduling duties - contacting prospective clients and referral sources for scheduling purposes according to scheduling needs, requirements, and systems.

What You Need To Be Successful

• Have friendly and professional verbal and written communication skills.
• Ability to multi-task and adapt quickly to changing needs and requirements.
• Ability to work well within a team, as well as independently.
• Have excellent organizational and diary management skills.
• Have good computer skills including Word, Excel, MS Outlook, PowerPoint.
• Have good interpersonal and customer service skills.
• For the current employment opportunity, we prefer candidates to have a College Diploma or equivalent preferably in Business Management, Office Administration or similar field. Knowledge or background in Human Resources and/or employment law/policy and procedure are assets. Fluency in spoken Punjabi is an asset. Previous experience in a Physiotherapy, Chiropractic or multidisciplinary clinic preferred.
• Have strong attention to detail and high level of accuracy.
• Ability to maintain confidentiality and deal with highly sensitive information effectively.

Who We Are

Re:Function Health Group is an established firm with 5 clinics in the Lower Mainland, 2 clinics on Vancouver Island, and 1 clinic in the Okanagan. We provide functional capacity evaluations, cognitive capacity evaluations, vocational consulting (return to work planning, ergonomics, and job demands analyses), occupational rehabilitation, and community health services (PT, OT, and Counselling) to employers, WSBC, ICBC, LTD carriers, the provincial Work BC network, lawyers, and the public. Our company continues to grow to meet the demand for our services as we are fortunate to have long term contracts and relationships with key fee payers in the province.

We offer a competitive salary and a benefits package which includes:

• 2 Diversity Days.
• 3 weeks of paid vacation.
• Education allowance with a variety of internal training opportunities.
• 3 Personal Days.
• Extended health and dental coverage.
• 5 Sick Days.

Who You'll Work With

We are a dynamic group of like-minded clinicians, namely Occupational Therapists, Physical Therapists, Kinesiologists, Psychologists, and Physicians. Our values include Care (therapeutic alliances with our clients), Clarity (objective evidence-based functional measures), and Collaboration (teamwork). We believe we are better together, as done well, teamwork is less about work and more about positive trajectory. You will have ample opportunity to mix with clinicians from a variety of backgrounds who can share their experience(s) with you.

As a CloudMD Company, Our Combined Network Includes

• 22,000 Family Doctors.
• 11,500 Mental Health Practitioners.
• 55,000 Specialists.
• 1,500 Allied Health Professionals.

We invite you to visit our website at www.refunction.ca. If you are interested in exploring this opportunity, please email an introductory letter and your CV to [email protected].

Re:Function Health Group is an equal opportunity employer. We do not discriminate because of race, colour, religion, national origin, sexual orientation, gender identity or expression, physical or mental disability, age and/or status.

About Re: Function Health Group Inc.:

Re:Function Health Group is an established firm with 5 clinics in the Lower Mainland, 2 clinics on Vancouver Island, and 1 clinic in the Okanagan. We provide functional capacity evaluations, cognitive capacity evaluations, vocational consulting (return to work planning, ergonomics, and job demands analyses), occupational rehabilitation, and community health services (PT, OT, Counselling) to employers, WSBC, ICBC, LTD carriers, the provincial Work BC network, lawyers, and the public. Our company continues to grow to meet the demand for our services as we are fortunate to have long term contracts and relationships with key fee payers in the province.