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Level 1 It Support Technician Jobs

It Technician - Level 1 And 2 Support
By Ville de Côte Saint-Luc • City of Côte Saint-Luc At Montreal, Quebec, Canada
Ensure optimal management of peripherals, telecommunication equipment and specialized equipment related to the computer.
Develop office automation applications according to the needs of users and facilitate the operation and understanding of said applications.
Provide technical support to users regarding the use and operation of the software, existing applications and equipment related thereto.
Using application development tools, prepare applications (local systems) or modifications to applications that are assigned to him, and assume the adjustments.
Review specifications and, if necessary, suggest any required modifications for the implementation of office applications.
Verify the applications through test procedures, determine the source of breakdowns and make the required corrections.
Level 1 Technical Support Engineer
By bike.rent Manager At Canada
Must be native or have near-native English spoken and written skills
1+ years of experience in technical support
Excellent communication and problem-solving skills
Competitive salary and benefits package
Provide technical support to B2B customers via email and chat
Troubleshoot and resolve customer issues
It Support Technician Jobs
By ClickJobs.io At Varennes, Quebec, Canada

JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging ...

Level 1 Helpdesk Support Jobs
By NLB Services At Canada
Manage help desk software or ticket system
Must possess good communication skills either via phone or email
- Experience working with SAP
- Experience with AS2 communications, preferably Cyclone
- Experience reading translation maps and finding data errors
Take on initial telephone or email inquiries from clients
Client Support Representative - Level 1
By Aspire Software At Ottawa, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back-office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Technical certification is a plus
It Systems Administrator Level 1
By PressReader At Richmond, British Columbia, Canada
Hands-on experience with security concepts such as MFA, Server Patching, Endpoint/Server Protection, and Access Management
Experience with IT service management such as configuration, change and incident management, and Incident Response Life cycle
Participate in hardware and software setup/configuration as well as change management processes
Strong communication skills both verbal and professional writing and interpersonal interactions with internal clients, along with exceptional customer service abilities.
Excellent knowledge of computer component interconnections and practical experience in troubleshooting network connectivity issues.
Maintain, monitor, and generally understand server systems, client access and their regulatory requirements and interdependencies.
It Support Technician Jobs
By BridgeView At Toronto, Ontario, Canada
Provide support to remote workers and vendors.
Provides customer service, service desk support. Possess strong communication skills, both written and verbal.
Assists in the installation, implementation, and upgrades of internal systems and software.
Maintains all IT end-user equipment, hardware, software, and supplies.
Troubleshoots, maintains, and monitors internal hardware, software, printers, plotters, and scanners.
Requires hardware support for both PC and Mac, software support.
Entry Level It Support
By Aplin At Edmonton, Alberta, Canada
Basic understanding of network protocols, wireless connectivity, and device management systems.
High school diploma or equivalent (relevant certifications or coursework in IT support is a plus).
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively.
Strong problem-solving skills and a customer-focused approach to IT support.
Strong technical aptitude and familiarity with iPad and laptop hardware and software configurations.
Document Services Technician - Level 1
By Equitable Life of Canada At Waterloo, Ontario, Canada
Shares responsibility for managing vendor relationships – including issue resolution and service level management
Sound working knowledge of MS Office, Windows/Word; Excel, Adobe Acrobat, Internet and keyboarding skills
Excellent data entry skills with the ability to process high volumes under strict timelines
Using multiple systems (KTM, OnBase, Outlook) electronically code/name each image (validation) ensuring excellent accuracy on data entry
Good communication skills; both verbal and written
Knowledge of FAX and copier functions, including clearing of problems
It Support Technician (Friday Evening, Saturday And Sunday Availability)
By Canadian Museum for Human Rights At Winnipeg, Manitoba, Canada
Completed post-secondary education at the degree/diploma or certificate level in a relevant field
Working knowledge and ability to troubleshoot issues with the following technologies:
Strong communication skills, both oral and written
Strong collaboration, interpersonal and presentation skills
Strong troubleshooting / problem-solving skills
Experience working in the service industry
It Analyst Level 1 Jobs
By ACCES Employment At Toronto, Ontario, Canada
Incident Management software - Fresh Service 
Other duties and responsibilities as required (e.g., travelling between sites) 
A minimum of two (2) years’ experience providing deskside technical support
Minimum technical certifications: Microsoft 365 Modern Desktop Administrator Associate, A+  or CCNA\Network+ 
ITIL v3 Foundations certification is preferred.  
Requires one year of experience with the following technologies:  
It Support Technician Jobs
By Pacifica Housing At Victoria, British Columbia, Canada
Assisting with SALTO and Kantech FOB creation and management, firmware updates, network troubleshooting as needed.
Assisting the IT Manager in department consultation, development and deployment of an organizational-wide knowledge-base.
Post-secondary education in Computer Science or Information and Computer Systems and/or related experience in a professional office environment.
Previous IT technical support work experience in a busy office environment is preferred.
Detailed-oriented with strong technical aptitude, including intermediate to advanced MS Office skills, especially in Word and Excel.
Excellent communication and interpersonal skills.
Laboratory Technician Level 1 Jobs
By SGS At Sidney, British Columbia, Canada
Proven time management skills and a strong attention to detail.
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Wash, bake and store glassware;
Participate in spike witness program;
Take a physical inventory of glassware; and
Ensure Eye Wash and Emergency Shower stations and spill kit supplies are kept in a clean and ready-to-use state.
It Support Technician Jobs
By Concorde Entertainment Group At Calgary, Alberta, Canada
QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED
Assist in the maintenance, operations, database management and end user training of POS systems.
Comprehensive group health benefits after 90 days.
Provide network and desktop support for Head Office and remote store locations.
Remotely troubleshoot IT related issues.
Assist in monitoring and maintaining local and cloud-based server platforms, local or remote store-based computers or other third-party platforms.
It Technical Support - Level 1
By Cardinal Couriers At Mississauga, Ontario, Canada
· Ability to develop strong and positive relationships with staff, management, and clients.
· Identify and escalate issues requiring urgent attention to a higher level of knowledge,
· Minimum 3 years of experience in a related work environment
· Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
· Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
· Strong written and verbal communication skills required to communicate at all levels of the organization.
It Support Technician (Entry Level)
By Lakeside Performance Gas Services Ltd. At Mississauga, Ontario, Canada
Required knowledge of ethernet cabling, patch panel and cable management.
Manage active directory user account management.
Maintain business computer equipment and software environments – manage desktop deployment and life-cycle services.
Professionally articulate communication skills for a variety of users to ensure appropriate technical comprehension and case resolution.
Demonstrate excellent customer service interactions while fostering a professional and cohesive IT support experience.
Assist in implementing and monitoring cybersecurity protection and education for all users.
It Support Technician - Gta Area
By VetCare Canada At Toronto, Ontario, Canada
Strong analytical, evaluation and problem-solving abilities coupled with exceptional communication skills.
Bachelor’s degree preferred in computer science or information technology. Certifications with Google, Microsoft or ITIL would be an advantage
Hands-on execution experience with Google Workspace and supporting Windows PC Workstations is required
Experience supporting MacBooks, mobile devices including JamF is preferred
Ensure all incidents are responded to by performing root cause analysis, end user communication with resolutions including documentation and checklists.
Maintain and use help desk and RMM solutions to resolve issues and implement required changes and updates
Level 1 Or 2 It Technician
By Altis Technology Recruitment At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.
Level-1 It Technician Jobs
By Ottawa Memory Clinic | Clinique Mémoire Outaouais At Gatineau, Quebec, Canada
Educate and train users on basic IT procedures, such as password management and data backup.
High school diploma or equivalent; relevant certifications or technical training in IT support is a plus.
Proven experience in providing technical support to users in a professional environment, preferably in a medical or healthcare setting.
Strong knowledge of Windows and Mac operating systems, hardware troubleshooting, and software installations.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Strong problem-solving and analytical skills, with the ability to adapt to changing priorities and resolve issues efficiently.
It Support Technician Jobs
By LUMINOR Environmental Inc. At Guelph, Ontario, Canada
Competitive pay and benefit package
1-year equivalent systems support (hardware and software) experience.
Demonstratable mechanical aptitude and capabilities.
Detail oriented, with good organizational skills.
Excellent knowledge of Microsoft 365 Suite.
Willingness to learn, collaborate, cooperate, and develop skills on an ongoing basis.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Level 1 Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you are passionate about technology and customer service, this could be the perfect job for you!

Overview Level 1 Support Technician is a customer service role responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. Detailed Job Description The Level 1 Support Technician is responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. The Level 1 Support Technician is also responsible for escalating more complex issues to higher level technicians. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• A+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide basic technical support
• Escalate more complex issues to higher level technicians
• Document customer interactions and issue resolutions
• Maintain customer service records
• Follow up with customers to ensure issue resolution