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Level 1 It Support Technician Jobs

It Technician - 1 Year Contract
By Keywords Studios At Ottawa, Ontario, Canada
Tests preparation, build management, mobile devices preparation;
Customer service experience, skills and ability to handle pressure situations
Research and test new technologies/ solutions based on requirements to address future or immediate needs
Working knowledge of server computing, routing, firewalls, phone systems and patching
Excellent communication skills in French and English, both verbal and written
Previous experience working in the Gaming industry is considered an advantage
Req - 19380 - Project Manager It-Related Level 1
By S M Software Solutions Inc At Toronto, Ontario, Canada
Experience driving transformational changes in healthcare environments working closely with physicians, nurses, clerks, ancillary department staff, and other key partners
Familiar with change management/incident management processes
Preferably have a PMI – Program Management Professional (pgmpsm) or Project Management Professional (PMP®) designation;
Experience implementing Healthcare clinical upgrades with EHRs and CPOE rollout in large & fast paced settings
Experience translating future state workflows to Cerner system designs
Experience with additional Oracle Cerner applications including 724 Downtime client, PowerChart, PMOffice, Scheduling desirable.
Analyst It Support (Level 1)
By Reitmans Canada Ltée/Ltd At Montreal, Quebec, Canada
Makes use of Cherwell Knowledge base to ensure accurate resolution;
Contributes to knowledge base improvement with new findings and or suggestions;
One year experience as part of a call center (significant asset);
Strong knowledge of Microsoft Office suite;
Must have a thorough knowledge of IT systems - including hardware, software and telecommunications;
A competitive benefits package (Full Time Employees Only);
Desktop Support Technician – Entry Level 1 (Windows & Mac)
By New Era Technology At Toronto, Ontario, Canada
Using any case management / support ticketing and knowledge-based systems
Knowledge and experience providing customer services, preferably in an IT service environment
Technical skills in installation and troubleshooting of relevant software and hardware
Experience of supporting Office 365
Critical thinking and analytical capabilities in troubleshooting and problem solving
Planning, organizing and prioritizing skills
Analyst It Support (Level 1) - Part-Time
By Reitmans Canada Ltée/Ltd At Montreal, Quebec, Canada
Makes use of Cherwell Knowledge base to ensure accurate resolution;
Contributes to knowledge base improvement with new findings and or suggestions;
One year experience as part of a call center (significant asset);
Strong knowledge of Microsoft Office suite;
Must have a thorough knowledge of IT systems - including hardware, software and telecommunications;
A competitive benefits package (Full Time Employees Only);
It Support Technician Jobs
By Astrix At Mississauga, Ontario, Canada
Perform additional duties or assignments as directed by management.
A minimum of 5 years’ experience support PC and laptop hardware and software in a corporate environment.
Excellent Technical Knowledge of PC and Mac and desktop hardware, including printers, scanners, and peripheral devices.
Excellent technical knowledge of PC operating systems and client configuration in a Hybrid Actice directory environment.
Hands on hardware troubleshooting experience.
Excellent interpersonal, customer service, and communications skills via email, phone, and face to face required. Fluent in both English and Spanish.
Level 1 - Technician (It)
By MicroAge - Technology Services At St Catharines, Ontario, Canada
Experience with Remote Monitoring and Management tools is an asset.
Strong task management and multi-tasking skills.
Knowledge and experience with installing, configuring, administering, and troubleshooting a wide range of computer systems software, applications, hardware, networking, and communications.
Performs data entry and maintenance of records.
Access software updates, drivers, knowledge bases and FAQ resources on the internet to aid in problem resolution.
Maintains prevalent knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
(Remote) Req- 18741–Project Manager It-Related Level 1
By S M Software Solutions Inc At Victoria, British Columbia, Canada
Preferably have a PMI - Program Management Professional (PgMPSM) or Project Management Professional (PMP®) designation;
Project Test & Quality Management
: Application Modernization Program - Federal Benefits (REMOTE)
Skill Matrix and References {to access the Skills Matrix and will find matrix at the bottom of the “Webpage”}
Have the ability to make effective use of technology (e.g. special product knowledge such as ServiceNow, Azure DevOps, Microsoft Project);
Experience in waterfall, agile and hybrid approaches and in managing internal and external resource in adoption of agile practices;
It Desktop Support, Technician (Level 1)
By Couche-Tard At Laval, Quebec, Canada
Exceptional verbal and written communication skills
Good organizational skills and thoroughness in the execution of tasks
Strong analytical and problem-solving skills
Provide onsite and remote support to end users.
Call center experience: minimum 2 year.
Strong analytical and troubleshooting skills.
It Support Technician Jobs
By Alexander College At Burnaby, British Columbia, Canada
Minimum 2 years of experience in a technical support capacity.
Strong knowledge of computer hardware, software, applications, and network systems;
Skillful in troubleshooting technology-related problems in a busy working environment;
Experience working with Active Directory, DNS, DHCP, Roaming profile, VLAN, VPN, and Virtualization (vSphere, ESXi6.0/6.5);
Experience maintaining a ticketing and inventory system.
Excellent interpersonal & relationship building skills;
Desktop O/S Technician, Level 1/2/3 Support - Banking
By Procom At Toronto, Ontario, Canada
Excellent organizational skills to manage multiple complex initiatives
3-5 years of experience in a desktop technician role or similar position in a medium to large corporate environment
Working knowledge in the use and support of Office 365 (i.e., Microsoft Outlook/Teams/SharePoint/Excel)
Excellent verbal and written communication skills
Strong relationship and people-oriented skills
You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors
Level 1 Or 2 It Technician (On-Site In Whitby)
By Altis Technology At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.
Regional It Support Technician - Bilingual
By goeasy Ltd. At Mississauga, Ontario, Canada
Manage technical deliverables for expansion-related projects
Manage support tickets within prescribed SLAs
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Communicate with internal manager, director, and C-level individuals on escalations, as required
Proven experience as an IT Specialist/Help Desk or other customer support role
Experience with Windows 10 & 11, Microsoft Office, Active Directory, and ITSM ticketing systems an asset
It Help Desk Support (Level 1)
By RieVax At Burlington, Ontario, Canada
Offering onsite and remote help desk support.
Responding to email, chat or phone queries and offering help desk support.
Excellent verbal and written communication skills in English.
Excellent interpersonal and customer service skills.
Exceptional teamwork and leadership skills to help other technical support workers.
1 - 2 years of practical experience.
It Project Manager - Level 1
By Procom At Victoria, British Columbia, Canada
Preferably have a PMI – Program Management Professional (PgMPSM) or Project Management Professional (PMP®) designation;
Project Test & Quality Management
preferably have a PMI – Program Management Professional (PgMPSM) or Project Management Professional (PMP®) designation;
IT Project Manager - Level 1 Mandatory Skills:
Have the ability to make effective use of technology (e.g. special product knowledge such as ServiceNow, Azure DevOps, Microsoft Project);
Experience in waterfall, agile and hybrid approaches and in managing internal and external resource in adoption of agile practices;
It Support Technician Jobs
By Oshawa Public Libraries At Oshawa, Ontario, Canada
7.Public Library software knowledge and experience is an asset.
2.CompTIA A+ and/or MCP (Microsoft Certified Professional) certification required.
3.One year of experience in an enterprise IT environment supporting Windows Desktop OS and Active Directory.
4.Experience with Windows and M365 suite.
6.Proven technical and end-user documentation writing skills.
8.Strong interpersonal and relationship-building skills amongst all levels of stakeholders.
Technician - Level 1 Jobs
By Airgas At Sainte-Julie, Quebec, Canada
Diagnostiquer, réparer, tester et calibrer des machines à louer ou à vendre par jourcalendrier.
Capacité à effectuer des tâches de maintenance préventive sur les équipements de production d'énergie
Assembler des équipements et accessoires électriques, diesel, gaz et propane pour les expéditions de location et de transfert.
Numériser et traiter les envois selon la procédure de l'entreprise.
Expérience dans les moteurs électriques et à essence
Conduire un chariot élévateur, un transpalette ou tout autre équipement de manutention nécessaire pour effectuer les tâches de l'atelier.
It Service Support Technician
By Davies Ward Phillips & Vineberg LLP At Montreal, Quebec, Canada
Stay appraised of service management knowledge and industry best practices
Using a pre-defined resolution framework, develop and apply IT knowledge skills (e.g. troubleshooting) to resolve and respond to customer issues
Assists in the management of asset inventory
Communicate frequently with supervisors, working to develop personal skills and abilities.
Active Directory, SCCM, Intune device management tools
Outlook / Exchange and Mimecast email management - preferred
It Support Technician Jobs
By Xandar Kardian Inc. At North York, Ontario, Canada
·Strong organizational skills to prioritize and manage multiple tasks simultaneously.
·Strong troubleshooting skills to diagnose and resolve software, hardware, and network-related issues.
·Great communication skills for explaining complex technical concepts in a way that non-technical others can understand.
·Creating and updating knowledge base documents for efficient problem-solving and future reference.
·Clear and well-descriptive documentation skills to maintain detailed records of technical issues, solutions implemented, and system configurations.
·Basic knowledge of LAN and wireless networks system
It Support Technician Jobs
By Wolverine Power Cooperative At Cadillac, Saskatchewan, Canada
Maintain computer asset management and work issues tracking system.
Install and update computer hardware and software including operating system updates and antivirus software programs at the headquarters and remote locations.
Certifications preferred include MCSE, Network +, A+.
Technical knowledge of network and PC operating systems.
Proven hands-on hardware trouble shooting experience and experience working in a team-oriented, collaborative environment.
Requires strong written and oral communication skills and proven analytical and problem-solving ability.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Level 1 Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you are passionate about technology and customer service, this could be the perfect job for you!

Overview Level 1 Support Technician is a customer service role responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. Detailed Job Description The Level 1 Support Technician is responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. The Level 1 Support Technician is also responsible for escalating more complex issues to higher level technicians. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• A+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide basic technical support
• Escalate more complex issues to higher level technicians
• Document customer interactions and issue resolutions
• Maintain customer service records
• Follow up with customers to ensure issue resolution