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Level 1 It Support Technician Jobs in Ontario

It Technician - 1 Year Contract
By Keywords Studios At Ottawa, Ontario, Canada
Tests preparation, build management, mobile devices preparation;
Customer service experience, skills and ability to handle pressure situations
Research and test new technologies/ solutions based on requirements to address future or immediate needs
Working knowledge of server computing, routing, firewalls, phone systems and patching
Excellent communication skills in French and English, both verbal and written
Previous experience working in the Gaming industry is considered an advantage
It Support Technician Jobs
By Astrix At Mississauga, Ontario, Canada
Perform additional duties or assignments as directed by management.
A minimum of 5 years’ experience support PC and laptop hardware and software in a corporate environment.
Excellent Technical Knowledge of PC and Mac and desktop hardware, including printers, scanners, and peripheral devices.
Excellent technical knowledge of PC operating systems and client configuration in a Hybrid Actice directory environment.
Hands on hardware troubleshooting experience.
Excellent interpersonal, customer service, and communications skills via email, phone, and face to face required. Fluent in both English and Spanish.
Level 1 - Technician (It)
By MicroAge - Technology Services At St Catharines, Ontario, Canada
Experience with Remote Monitoring and Management tools is an asset.
Strong task management and multi-tasking skills.
Knowledge and experience with installing, configuring, administering, and troubleshooting a wide range of computer systems software, applications, hardware, networking, and communications.
Performs data entry and maintenance of records.
Access software updates, drivers, knowledge bases and FAQ resources on the internet to aid in problem resolution.
Maintains prevalent knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Level 1 Or 2 It Technician (On-Site In Whitby)
By Altis Technology At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.
Regional It Support Technician - Bilingual
By goeasy Ltd. At Mississauga, Ontario, Canada
Manage technical deliverables for expansion-related projects
Manage support tickets within prescribed SLAs
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Communicate with internal manager, director, and C-level individuals on escalations, as required
Proven experience as an IT Specialist/Help Desk or other customer support role
Experience with Windows 10 & 11, Microsoft Office, Active Directory, and ITSM ticketing systems an asset
It Support Technician Jobs
By Oshawa Public Libraries At Oshawa, Ontario, Canada
7.Public Library software knowledge and experience is an asset.
2.CompTIA A+ and/or MCP (Microsoft Certified Professional) certification required.
3.One year of experience in an enterprise IT environment supporting Windows Desktop OS and Active Directory.
4.Experience with Windows and M365 suite.
6.Proven technical and end-user documentation writing skills.
8.Strong interpersonal and relationship-building skills amongst all levels of stakeholders.
Client Support Representative - Level 1
By Aspire Software At Ottawa, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back-office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Technical certification is a plus
It Technical Support - Level 1
By Cardinal Couriers At Mississauga, Ontario, Canada
· Ability to develop strong and positive relationships with staff, management, and clients.
· Identify and escalate issues requiring urgent attention to a higher level of knowledge,
· Minimum 3 years of experience in a related work environment
· Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
· Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
· Strong written and verbal communication skills required to communicate at all levels of the organization.
It Support Technician (Entry Level)
By Lakeside Performance Gas Services Ltd. At Mississauga, Ontario, Canada
Required knowledge of ethernet cabling, patch panel and cable management.
Manage active directory user account management.
Maintain business computer equipment and software environments – manage desktop deployment and life-cycle services.
Professionally articulate communication skills for a variety of users to ensure appropriate technical comprehension and case resolution.
Demonstrate excellent customer service interactions while fostering a professional and cohesive IT support experience.
Assist in implementing and monitoring cybersecurity protection and education for all users.
Level 1 Or 2 It Technician
By Altis Technology Recruitment At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.
It Support Technician Jobs
By LUMINOR Environmental Inc. At Guelph, Ontario, Canada
Competitive pay and benefit package
1-year equivalent systems support (hardware and software) experience.
Demonstratable mechanical aptitude and capabilities.
Detail oriented, with good organizational skills.
Excellent knowledge of Microsoft 365 Suite.
Willingness to learn, collaborate, cooperate, and develop skills on an ongoing basis.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Level 1 Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you are passionate about technology and customer service, this could be the perfect job for you!

Overview Level 1 Support Technician is a customer service role responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. Detailed Job Description The Level 1 Support Technician is responsible for providing technical assistance to customers. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing basic technical support. The Level 1 Support Technician is the first point of contact for customers and is expected to provide a high level of customer service. The Level 1 Support Technician is also responsible for escalating more complex issues to higher level technicians. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• A+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide basic technical support
• Escalate more complex issues to higher level technicians
• Document customer interactions and issue resolutions
• Maintain customer service records
• Follow up with customers to ensure issue resolution