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Senior It Support Engineer Jobs

Intermediate It / Network & Support Engineer
By Blackcreek Technologies Limited At Stratford, Ontario, Canada
Lenovo, Scale Computing, Microsoft (including 365), Cisco / Meraki
Ubiquiti Networks, StorageCraft, Veeam, SherWeb, & Kaseya.
Intermediate IT / Network & Support Engineer
Resumes may be emailed to [email protected]
Senior It Operations Engineer (Remote)
By DuckDuckGo At Toronto, Ontario, Canada
Experience with device management (desktop and mobile), preferably in a remote work environment.
7+ years of IT operations experience, preferably in a remote work environment.
Skills to wrangle vague problems, propose innovative solutions, and execute them with a strong focus on metrics.
Experience managing and supporting cloud and SaaS applications such as Office365 and GSuite.
Experience with Azure Active Directory and SSO.
Ability to remote troubleshoot on Mac OS, Windows, Linux, iPhone, Android, and various applications, including Office.
It Engineer Jobs
By BPM Tech At Halifax, Nova Scotia, Canada
Leverage your experience in an MSP (Managed Service Provider) environment to deliver exceptional support and service.
Utilize your strong network technology skills to design, implement, and troubleshoot network infrastructures.
Collaborate closely with clients to understand their IT needs and offer tailored solutions that align with their business goals.
Solid experience in supporting both on-premises and cloud technologies.
Experience with AAD (Azure Active Directory)
Relevant certifications (e.g., CompTIA, Microsoft, Cisco) would be a plus.
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Engineer - Expert
By Collabera At Toronto, Ontario, Canada
Must-have skills/ experiences/ education/ designations:
Nice-to-have skills/ experiences/ education/ designations:
Work with stakeholders to manage problems.
SQL - Experienced in SQL, be able to debug
Post-secondary degree in Computer Science or related technical degree or equivalent experience is required
Experience working with databases and writing/debugging SQL
It- Support Engineer - Expert
By Randstad Canada At Toronto, Ontario, Canada
Experience working on a cluster/grid environment
Knowledge of HDFS, Yarn, Hive, Zookeeper, MapReduce
Experience with Monitoring Tools used to monitor stack
Knowledge of the following service and their operation: Kafka, Ranger, Knox
Implement and support scalable systems, cloud (both internal and external) based solutions within organization
Work on Big Data applications and implementations
It Support Engineer Jobs
By HCLTech At Fort Erie, Ontario, Canada
experience as onsite support engineer.
· Proven work experience as a
Job Title: Deskside/Onsite IT Support Engineer
Job Location : 1100 Gilmore Rd, Fort Erie, Ontario
The primary duty of the OSS
is to provide technical expertise & support in facilitating the smooth
Senior It Support Specialist
By Mejuri At Toronto, Ontario, Canada
Experience with a Device Management Platform (Jamf, Mosyle, Google, Addigy, MobileIron etc)
Experience with Cloud managed networks (Meraki, Aruba, Ruckus, Unifi etc)
Strong knowledge of antivirus quarantine and recovery process
Manage licensing and renewals for our tools and find cost savings opportunities
Experience with Cloud SaaS/IdP/Technologies (Google Workspace, OKTA, Office365, Slack, Box)
Experience with an ITSM Tool (Jira, ServiceNow, BMC Remedy, Cherwell etc)
It Support Engineer I, It Services
By Amazon At Vancouver, British Columbia, Canada
Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.
Acquire and maintain current knowledge of relevant IT policies in order to provide technically
Manages ticket quality by executing ticket auditing across North America.
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
Senior Support Engineer, Devtools Bitbucket
By Atlassian At Canada
Exposure to and knowledge of data center environments with high availability capabilities
Global technical escalation management to ensure customer success with Atlassian products
Build internal relationships with our development and product management teams to help communicate the needs and urgency of our customers
5+ years experience in a highly technical support role in a software development environment that dealt with Java/J2EE application troubleshooting
You have experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
You have experience of Version Control Systems such as git, Mercurial, SVN
Senior Support Engineer Jobs
By LzLabs At Toronto, Ontario, Canada
Support and assist in the creation and maintaining of knowledge base, self-help, best practices together with our documentation team
Five or more years of experience of either Linux in an enterprise environment or z/OS.
Knowledge of mainframe programming languages such as COBOL, PL/I and Assembler.
Strong skill set around application support and understanding of C development and Java development.
Experienced in technical customer support with international large clients.
Master’s degree in information technology or similar, or equivalent work experience.
Senior It Security Engineer
By Calian Group At Canada
Implement access-cross domain capabilities and ensuring its support of the requisite cross-domain information flows
Identify and analyse the technical threats to, and vulnerabilities of, networks;
10 years’ relevant IT Security Engineering experience
Three (3) years of combined experience in the development of System Engineering Documentation
8+ years’ experience creating or performing analysis of Business Continuity and Disaster Recovery plans
Professional IT Security Certification is considered and asset (i.e. CISSP, CSSP, SSCP)
It Engineer, Banff Jobs
By Pursuit Collection At Banff, Alberta, Canada
Organized, highly motivated individual that has excellent project and task management skills
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
Work experience in an iconic, unforgettable, and inspiring location
Information Technology degree, diploma or related education preferred
Excellent analytic and troubleshooting skills for problems that span multiple domains (applications, network, system, hardware)
Sense of urgency to complete job duties accurately and in a timely manner.
It Support Engineer Jobs
By GCS Recruitment Specialists At London, Ontario, Canada
Substantial IT experience in an ITIL environment for a minimum of 3-5 years
Accredited education in Information Technologies, certified IT Specialist, or equivalent
Sound knowledge of ticket systems and support processes, particularly Service Now Platform
Hands-on experience with server operations, server backup, demo/meeting/training rooms, video conferencing, and printer services
Good working knowledge of Microsoft Technology and current Office 365 Suite/Azure AD standards
Hands-on experience with network technologies and administration (AD/DNS/WINS) for WAN/LAN/WLAN would be highly advantageous
It Support Engineer Jobs
By The Bison Group At Toronto, Ontario, Canada
Create and manage user accounts in Active Directory
Experience working across multiple disciplines (Servers, Desktop, Cloud, LAN, WAN, Voice)
Knowledge of basic network troubleshooting
Knowledge of basic Windows troubleshooting
Strong verbal and written communication skills
Possess a college degree or equivalent technical experience
Senior Associate, It, Data Engineer
By MUFG Investor Services At Halifax, Nova Scotia, Canada
3+ years of professional experience
Experience with AWS serverless technology stack
Experience in data-related process controls, data-mapping, and ETL processes and tools
Well-developed analytical skills, quantitative, and problem-solving skills
Accounting or financial services technical experience considered an asset
Experience with ML Ops tools such as Sagemaker a plus
It Support Engineer Jobs
By Xe.com At Newmarket, Ontario, Canada
Desktop/Laptop Experience: Advanced knowledge is highly desirable (Mackbook Pro, iMac, Laptop and desktops (Lenovo and HP)
Monitor & Analyze: Test system performance; prepare and deliver system performance statistics and reports in line with business support requirements.
Technicial Knowledge: At least 3 of the following: Mac OS, Linux, Windows, Active Directory, and Citrix XenApp.
Microsoft Products: Advanced knowledge of Microsoft suite of products such as Office, Outlook, etc.
Troubleshooting Software: Experience from end-user through to backend services.
Other Technologies: Good knowledge of Cloud Technology
Senior It Support Specialist
By Live Assets | I.T. Staffing Solutions At Greater Toronto Area, Canada
Monitoring managed customer equipment (Cisco Meraki, Ubiquiti)
Providing remote troubleshooting and onsite troubleshooting as required
Performing administrative tasks and troubleshooting for managed desktop clients
4+ years of technical support experience in the IT industry
Strong technical skills on desktop, cloud as well as networking hardware
Windows Desktop 7,8,10 Admin skills
It Support Engineer I
By Amazon At Vancouver, British Columbia, Canada
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Senior It Security Engineer
By Calian Group At Ottawa, Ontario, Canada
Implement access-cross domain capabilities and ensuring its support of the requisite cross-domain information flows
Identify and analyse the technical threats to, and vulnerabilities of, networks;
10 years’ relevant IT Security Engineering experience
Three (3) years of combined experience in the development of System Engineering Documentation
8+ years’ experience creating or performing analysis of Business Continuity and Disaster Recovery plans
Professional IT Security Certification is considered and asset (i.e. CISSP, CSSP, SSCP)

Are you an experienced Senior IT Support Engineer looking for a new challenge? We are looking for a motivated and experienced Senior IT Support Engineer to join our team. You will be responsible for providing technical support to our customers and ensuring that their IT systems are running smoothly. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview:

A Senior IT Support Engineer is responsible for providing technical support to users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing training and guidance to users. Senior IT Support Engineers must have strong problem-solving and communication skills, as well as a deep understanding of computer systems and networks.

How To Become an Senior It Support Engineer:

To become a Senior IT Support Engineer, you will need to have a bachelor’s degree in computer science or a related field. You will also need to have experience in the IT field, such as working as a help desk technician or network administrator. Additionally, you may need to obtain certifications in specific software or hardware, such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA).

Senior It Support Engineer Skills:

• Technical troubleshooting and problem-solving
• Knowledge of computer systems and networks
• Ability to communicate effectively with users
• Ability to work independently and as part of a team
• Knowledge of software and hardware installation and maintenance
• Knowledge of security protocols and procedures
• Knowledge of scripting and programming languages
• Ability to work in a fast-paced environment

What is Senior It Support Engineer Knowledge?

• Knowledge of computer systems and networks
• Knowledge of software and hardware installation and maintenance
• Knowledge of security protocols and procedures
• Knowledge of scripting and programming languages
• Knowledge of customer service principles
• Knowledge of IT best practices and standards

What is Senior It Support Engineer Responsibilities?

• Troubleshoot and diagnose technical issues
• Provide technical support to users
• Install and configure hardware and software
• Monitor and maintain computer systems and networks
• Train and guide users on the use of hardware and software
• Develop and implement security protocols and procedures
• Maintain documentation of technical issues and solutions

What is Senior It Support Engineer Experience?

• Previous experience working in the IT field
• Experience troubleshooting and diagnosing technical issues
• Experience installing and configuring hardware and software
• Experience monitoring and maintaining computer systems and networks
• Experience training and guiding users on the use of hardware and software
• Experience developing and implementing security protocols and procedures

What is Senior It Support Engineer Qualifications?

• Bachelor’s degree in computer science or a related field
• Certifications in specific software or hardware, such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA)
• Knowledge of computer systems and networks
• Knowledge of software and hardware installation and maintenance
• Knowledge of security protocols and procedures
• Knowledge of scripting and programming languages

Senior It Support Engineer Education:

• Bachelor’s degree in computer science or a related field
• Certifications in specific software or hardware, such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA)
• Training in customer service principles
• Training in IT best practices and standards

Tools to Help Senior It Support Engineer Work Better:

• Remote access software: Remote access software allows IT Support Engineers to access and troubleshoot computers from a remote location.
• Network monitoring software: Network monitoring software allows IT Support Engineers to monitor and maintain computer networks.
• Automation software: Automation software allows IT Support Engineers to automate routine tasks, such as software installations and updates.
• Help desk software: Help desk software allows IT Support Engineers to track and manage customer support requests.

Good Tips to Help Senior It Support Engineer Do More Effectively:

• Stay organized: Keeping track of customer support requests, technical issues, and solutions can help IT Support Engineers stay organized and efficient.
• Stay up-to-date: IT Support Engineers should stay up-to-date on the latest technologies and trends in the IT field.
• Communicate effectively: IT Support Engineers should be able to communicate technical information in a clear and concise manner.
• Take initiative: IT Support Engineers should be proactive in finding solutions to technical issues and in providing customer support.

Common Senior It Support Engineer Interview Questions:

• What experience do you have in the IT field?
• What certifications do you have?
• How do you stay up-to-date on the latest technologies and trends in the IT field?
• How do you handle customer support requests?
• What techniques do you use to troubleshoot and diagnose technical issues?
• How do you ensure the security of computer systems and networks?