Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Manager - Global Is Onsite Support
Recruited by Microchip Technology Inc. 8 months ago
Address Burnaby, British Columbia, Canada
It Service Dispatcher Jobs
Recruited by Wildfrog Systems 9 months ago
Address Abbotsford, British Columbia, Canada
Imaging Helpdesk Support Analyst
Recruited by IFG - International Financial Group 9 months ago
Address Vancouver, British Columbia, Canada
It Support Technician Jobs
Recruited by Alexander College 9 months ago
Address Burnaby, British Columbia, Canada
Onsite - Support Delivery Managers (Sdm)
Recruited by Ascendion 9 months ago
Address Vancouver, British Columbia, Canada
Tier 3 It Systems Analyst
Recruited by Cobb Technologies 10 months ago
Address Richmond, British Columbia, Canada
Pt-It Helpdesk Admin Jobs
Recruited by F2Onsite 10 months ago
Address Richmond, British Columbia, Canada
Onsite It Support Specialist
Recruited by Robert Half 10 months ago
Address Vancouver, British Columbia, Canada
Onsite It Specialist Jobs
Recruited by Robert Half 10 months ago
Address Surrey, British Columbia, Canada
It Support Summer Intership
Recruited by ADD Printing & Packaging 10 months ago
Address Scarborough, Ontario, Canada
It Project Manager - Onsite Toronto/Gta
Recruited by TELUS 10 months ago
Address Greater Toronto Area, Canada
Datacenter Administrator Jobs
Recruited by KTek Resourcing 11 months ago
Address Scarborough, Ontario, Canada
Manager, It Support Jobs
Recruited by O2E Brands 11 months ago
Address Vancouver, British Columbia, Canada
Helpdesk-Desktop Support Co-Op Jobs
Recruited by Copperleaf 11 months ago
Address Vancouver, British Columbia, Canada
It Support Technician Jobs
Recruited by Pacifica Housing 11 months ago
Address Victoria, British Columbia, Canada
It Support Specialist I
Recruited by LMI Technologies 11 months ago
Address Vancouver, British Columbia, Canada
It Support Services Coordinator
Recruited by SiteDocs 11 months ago
Address Abbotsford, British Columbia, Canada
It Helpdesk Technician, Laboratory Support
Recruited by AbCellera 1 year ago
Address Vancouver, British Columbia, Canada
It Helpdesk Specialist Jobs
Recruited by Fortinet 1 year ago
Address Burnaby, British Columbia, Canada
Senior It Support Specialist
Recruited by Live Assets | I.T. Staffing Solutions 1 year ago
Address Greater Toronto Area, Canada
Tier 2 It Helpdesk Technician (Total Support Solutions Inc)
Recruited by BCJobs 1 year ago
Address Vancouver, British Columbia, Canada
It Support Engineer I
Recruited by Amazon 1 year ago
Address Vancouver, British Columbia, Canada
It Support / Helpdesk Specialist
Recruited by OpenBet 1 year ago
Address Vancouver, British Columbia, Canada
It Support Engineer I, It Services
Company | Amazon |
Address | Vancouver, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-08-13 |
Posted at | 10 months ago |
Description
- Provide comprehensive technical support to Amazon Corporate employees.
- Travel between buildings in local area as required.
- Acquire and maintain current knowledge of relevant IT policies in order to provide technically
- Look for innovative process improvements and participate on teams to implement change.
- Occasional travel to other US cities as required.
- Provide escalation support for customers requiring complex advanced troubleshooting, beyond
- Provide in person support to internal customers for a variety of IT related software and hardware
- Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.
- Assists with technical projects across In-Person Support, assuring deadlines are met and projects
- Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.
- Manages ticket quality by executing ticket auditing across North America.
- Follow, update and create standard operating procedures (SOP) to improve the teams'
- Assist with activities to triage and troubleshoot any system or network outage as needed.
- Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact.
- Interview candidates applying for new roles in OPC.
- Identify and provide training for front-line support to assist in career development
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 1+ years of working with windows server technologies experience
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- 4+ years of computer networking experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience supporting video conference and teleconference equipment
- 4+ years of troubleshooting in a multi-user high availability environment experience
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 8 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 8 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 8 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 8 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 8 months ago