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It User Support I Jobs

It/Is Technical Support Specialist I (Rft 1.0) [Von Canada]
By CareerBeacon At Halifax, Nova Scotia, Canada
Demonstrated knowledge and experience using change/problem management software, tools and processes.
Communicates daily technical problems and resolutions to employees, coworkers and management based on the response timeline objectives.
Builds and manages relationships with cross-functional team members and employees
Builds and manages relationships with vendors to ensure service quality.
Minimum of 2 years' experience in an IT/IS Service desk role with practical LAN/Desktop support experience (not call center based).
MCP, CCNA, A+ certification are considered assets.
I&It Lead Technology Specialist
By Ontario Government | Gouvernement de l’Ontario At Toronto, Ontario, Canada
Procurement and project management skills:
• providing input into strategic/operational plans and project management policies and standards
• providing service delivery management, resource management and operational planning for multiple complex systems platforms
• standard facilities infrastructure and architecture management, and facility service delivery processes.
You have knowledge of or experience with:
• project management principles, methodology, tools and best practices
It Support Engineer I, It Services
By Amazon At Vancouver, British Columbia, Canada
Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.
Acquire and maintain current knowledge of relevant IT policies in order to provide technically
Manages ticket quality by executing ticket auditing across North America.
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
It Support Center Analyst Tier I (2023-8439)
By Johnston Equipment At Mississauga, Ontario, Canada
Excellent time management and organizational skills
Escalate any viral and other security threats to Sr. IT staff (System and Network Admin + Management)
Follow the direction of Sr IT staff related to planning, creating and deploying security and device management policies
We offer a competitive salary, incentive program, and an excellent benefits package
Communicate IT policies and processes to users and managers as required.
2-5 years of experience providing technical support, preferably in a corporate environment
It User Admin, The Mobile Shop - Contractor
By Loblaw Companies Limited At Toronto, Ontario, Canada
2 years+ of technical experience in the configuration, maintenance of user management and support.
1Password / password management experience.
Excellent time management skills and ability to make decisions quickly.
RQ Point of Sale User management.
Experience with various Android / Surface Tablets.
Excellent verbal and written communication skills.
I&It Talent Pipeline
By Metrolinx At Ontario, Canada

Technical Solution Manager, Cloud and Data Centre Infrastructure:

Senior Software Developer, Cloud Infrastructure Engineering:

Supervisor, I&It Service Management
By Metrolinx At Ontario, Canada
Minimum six (6) years’ progressive experience supporting and leading IT service management activities, including supervisory experience.
Experience with IT change management and release management processes; ability to successfully integrate with incident and problem management processes.
Supervisory experience to lead the IT Service Management team and oversee contractors to ensure adherence to SLAs.
Identifying, assessing, mitigating and communicating operational risks to Operations management
Supervising the transitions from new and production systems using formal change, incident, problem, and release management processes and related tools
Contributes technical advice and expertise on new service management tools and implements new tools into production and operating environments
Specialist I It Oracle Fixed Assets
By Enbridge At North York, Ontario, Canada
Degree in Computer Science or Accounting/Finance, or equivalent combination of education and experience, with a strong accounting/business focus.
Strong knowledge of functional accounting and finance principles and a professional accounting designation will be considered an asset.
Maintain domain Application-System knowledge and keeps abreast of solution development progress on OFA/PPM and Tax solution.
Engage Business SMEs to gather and derive business and systems requirements and translate them into functional - technical specifications.
Significant exposure to Oracle or similar ERP applications, and 7+ years or more experience in a large-scale business environment is required.
Experience working with Oracle ERP Cloud SaaS, PaaS & BI Technologies to implement and support OFA Extensions and Custom BI reports.
It/Is Technical Support Specialist I (Rft 1.0)
By VON Canada At Canada
Demonstrated knowledge and experience using change/problem management software, tools and processes.
Communicates daily technical problems and resolutions to employees, coworkers and management based on the response timeline objectives.
Builds and manages relationships with cross-functional team members and employees
Builds and manages relationships with vendors to ensure service quality.
Minimum of 2 years’ experience in an IT/IS Service desk role with practical LAN/Desktop support experience (not call center based).
MCP, CCNA, A+ certification are considered assets.
It Support Specialist I
By LMI Technologies At Vancouver, British Columbia, Canada
Fundamental understanding of asset management systems
Track IT assets and manage the lifecycle
Manage patching and antivirus of clients
Manage IT, and suppliers, for services and equipment
3 years of relevant experience in an office environment
Experience with Meraki switches and PaloAlto Firewall is a plus.
It Support Analyst Tier I
By Electronic Products Recycling Association (EPRA) At Mississauga, Ontario, Canada
Education, Experience, Knowledge and Skills
● Perform asset management and establish accounts and hardware for new employees.
● Degree/Diploma in business, computer science or a related field involving data management/analysis and/or technology
● Experience with Windows 11, Azure AD/Endpoint Manager, GCP, and Google Workspace
● Participate in business-wide meetings to provide insight into technical requirements
● Minimum 1 year of relevant experience in a technical support role
It Support Engineer I
By Amazon At Vancouver, British Columbia, Canada
1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of corporate setting Windows, Mac or Linux Operating systems support experience

Are you looking for a challenging and rewarding role in customer service? Join our team as a VIP End User Support Specialist and help provide exceptional service to our most valued customers! You'll be responsible for troubleshooting technical issues, providing timely resolutions, and ensuring customer satisfaction. With your excellent communication and problem-solving skills, you'll be the go-to person for our VIP customers. If you're ready to take your career to the next level, apply now!

Overview of VIP End User Support VIP End User Support is a specialized customer service role that provides technical assistance to high-profile clients. This role requires a high level of customer service, technical knowledge, and problem-solving skills. The VIP End User Support professional is responsible for providing technical support to VIP customers, troubleshooting technical issues, and providing customer service to ensure customer satisfaction. Detailed Job Description of VIP End User Support The VIP End User Support professional is responsible for providing technical support to VIP customers. This includes troubleshooting technical issues, providing customer service, and resolving customer inquiries. The VIP End User Support professional must have excellent customer service skills, be able to troubleshoot technical issues, and be able to provide customer service to ensure customer satisfaction. VIP End User Support Job Skills Required
• Excellent customer service skills
• Technical knowledge and troubleshooting skills
• Problem-solving skills
• Ability to work independently and as part of a team
• Ability to communicate effectively with customers
• Knowledge of computer hardware and software
VIP End User Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Excellent communication and customer service skills
VIP End User Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service and technical support
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles and practices
VIP End User Support Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting technical issues
• Experience in providing customer service
VIP End User Support Job Responsibilities
• Provide technical support to VIP customers
• Troubleshoot technical issues
• Provide customer service to ensure customer satisfaction
• Respond to customer inquiries in a timely manner
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management