Senior Customer Marketing Manager Jobs

Project management skills including excellent organization, prioritization and time management skills

Understanding of brand management concepts and external communication best practices

Well-developed planning and organization skills; ability to meet deadlines and manage competing priorities, often in a fast-paced environment

Ensure marketing processes are adhered to and that major campaign governance is managed and followed.

7+ years progressive experience in Marketing, Communications, Sales or Business Development positions

Customer facing experience or sales experience is considered a strong asset

Manage all enterprise customer communications to ensure a positive customer experience / engagement

Knowledge and experience with personas, customer journeys, customer experience, and customer journey touchpoints

Have a discipline of project management in structuring and tracking work

Use data and analysis to understand customer pain points, engagement, customer experience and determine recommendations to address opportunities for improvement

Develop and implement metrics and dashboards to understand customer behavior and customer experience

Minimum 7 years of Customer Marketing experience, with a focus on digital marketing and product adoption

Campaign Set-Up (assist with management of digital and social media campaigns, launch and

Content management (assist in developing content for collateral, newsletters, digital ads and website)

Act as Brand Manager (overseeing the public's perception of the brand's image, ensure that products and services

Product Marketing (understand company products, translate technical details into benefits for the user, develop marketing strategies such as pricing,

Creation of the annual marketing plan

Assist in the upkeep of the marketing budget.

Management and analysis of new products costing and creation of product specifications for new products.

Minimum 5 years’ experience in a Channel Manager, Product Manager, Category Manager or Brand Manager role.

Project management with the ability to multi-task, prioritize and problem solve.

Requires experience creating marketing and selling materials (brochures, sell sheets, website and social media content, presentations).

Strong interpersonal and presentation skills with clear communications (verbal and written).

Excellent organizational skills in order to meet tight deadlines.

Exceptional interpersonal skills and problem solving capabilities

Develop and execute marketing plans through insightful interpretation of market research, competitive intelligence and overall industry knowledge.

Lead product positioning, key messaging and POA development in collaboration with sales and PSP Manager.

Manage the intake of competitive and industry intelligence to identify risks and opportunities that exist within existing portfolio and future pipeline.

Manage customer listing grids to ensure appropriate inventory and allocation of product, ensuring superior customer fulfillment and listing retention

Minimum 5 years of marketing experience in specialty pharmaceuticals including generics

Design and run market- and segment- specific marketing campaigns in partnership with Product Management and other key stakeholders.

Work with marketing staff to manage projects, resources, and timelines to meet objectives on time and on budget.

Manage projects agencies, resources, and timelines in order to meet objectives on time and on budget.

Skillful in the art and science of marketing, from digital to traditional, with an emphasis on outbound marketing.

Experienced in creating marketing collaterals and assets.

Knowledgeable on marketing metrics and KPIs.

Highly detail oriented with solid project management skills. Bonus points for experience with Asana.

Previous Customer Service, Customer Success, or Account Management experience a plus

Email/SMS database management and analytics. Seek ways to increase subscription. Minimizes list decay and unsubscribes.

Manage loyalty program initiatives throughout the program life cycle.

Manage email projects from copy and design briefing through execution.

Manage lifecycle email/SMS marketing improvement initiatives.

5-7 years of experience in customer strategy, preferably in a similar role focused on customer segments or assisted services.

Bachelor's degree in marketing, business administration, a related field (advanced degree preferred) or equivalent experience.

Strong analytical skills, with the ability to leverage data and insights to drive strategicdecision-making.

Exceptional communication and presentation skills, with the ability to influence and inspire both internal teams and external stakeholders.

Proven track record of developing and executing breakthrough marketing strategies,specifically targeting assisted customer segments.

The ability to collaborate with passion and empathy across disciplines, to achieve shared and divergent goals.

Project management: experience managing multiple marketing campaigns in different mediums (in person, digital, etc.)

Wealth Management or Fin-Tech experience 

Tech stack: Extensive experience using Hubspot, LinkedIn and Google for campaign execution

Ownership and leadership: experience owning and leading processes and projects in the marketing function with a solution oriented mindset

What We Can Offer You

Use data to suggest and implement changes on existing campaigns

Has effective time management skills and abilities to meet deadlines.

Experience managing cross-functional communications projects, such as change-management plans, crisis communications and global communications.

Identify new and innovative means for new product launches, market and advertising initiatives and brand management.

Support product management with research and market evaluations

Experience in a collaborative team environment, delegating workload and responsibilities as needed.

Demonstrates proficiency in project management methodology.

Has strong project management skills, with experience developing and executing marketing strategy while collaborating with both internal and external stakeholders.

Has experience working closely with and supporting sales teams in closing more business and leading cross-functional projects.

5+ years of B2B marketing experience, preferably in the SaaS industry.

Develop and execute innovative marketing campaigns and programs that drive demand and generate revenue for the Canadian market.

Align with the sales team to identify opportunities to build regional prospecting campaigns based on local needs and opportunities.

Collaborate with other marketing teams to drive improvements in sales enablement, content in email nurture strategy, content and data

Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilitiesneeded to accomplish work objectives.

Partners with Revenue Management to develop and execute promotional strategy efforts.

Manages the OTA Strategy in collaboration with Revenue Management through monthly market leader reviews, media investments and hotel positioning alignment.

Manages photography distribution including search photos, pre-arrival photos, and photo gallery management

Technical Acumen - Understands and utilizes professional skills and knowledgein a specific functional area to conduct.

Partnerships and Public Relations Management

Has strong project management skills, with experience developing and executing marketing strategy while collaborating with both internal and external stakeholders.

Has experience working closely with and supporting sales teams in closing more business and leading cross-functional projects.

5+ years of B2B marketing experience, preferably in the SaaS industry.

Develop and execute innovative marketing campaigns and programs that drive demand and generate revenue for the Canadian market.

Align with the sales team to identify opportunities to build regional prospecting campaigns based on local needs and opportunities.

Collaborate with other marketing teams to drive improvements in sales enablement, content in email nurture strategy, content and data

Excellent organisation and project management skills.

Excellent interpersonal and communication skills with the ability to manage multiple stakeholders.

Seek and manage advertising opportunities, secure speaker opportunities for Explorer Research at leading industry events.

Manage the annual events calendar, creating awards entries that stand out from the crowd and lead to nominations and wins.

Have some B2B marketing experience or passion for B2B marketing.

We have a fantastic opportunity to join the Explorer Research team, as a Senior Marketing Manager.

Exceptional organizational and time management skills with the ability to balance multiple competing demands

Develop new processes and use best practices surrounding project management within the Company.

Responsible for minimizing risks on project through day-to-day management of operational aspects of project and scope.

Manage resourcing requirements and prioritizes key projects and sequencing.

Completion of a university degree in Marketing or Business with a minimum of 5 years’ project manager experience

Project management with the ability to multi-task, prioritize and problem solve

Experience in/ or working knowledge of Telecommunications industry

Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.

Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance

Strong analytical abilities to interpret data, generate insight, and action against key metrics

Excellent verbal and written communications skills that translate into effective storytelling

Business casing skills to support recommendations and drive confidence in ideas

Experience in/ or working knowledge of Telecommunications industry

Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.

Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance

Strong analytical abilities to interpret data, generate insight, and action against key metrics

Excellent verbal and written communications skills that translate into effective storytelling

Business casing skills to support recommendations and drive confidence in ideas

Lead and manage customer campaigns and programs, such as in-person/virtual events, workshops, annual conferences, awards programs, and nurture campaigns

You have experience running Customer campaigns for Upsell and Cross Sell

Experience of customer marketing in a SAAS B2B or software, high-tech environment

Experience building an ABM strategy for customers

Own, build and execute the Customer Marketing strategy and programs for North America, and supporting our international regions as needed.

Create and lead strategies to introduce new use cases and data workloads to our customer base

Strong influencing and relationship management skills and experience

Be a strong technical project management representative locally and in Partner/Customer meetings

Work as part of the local management team in developing local capability

Demonstrated success in external client facing project management

Manage key project timelines and deliverable to align with overall programme rollout

Develop and manage and integrated project plan of activities and deliverables focusing in on deliverable, scope, cost and timelines