Parts Jobs in Sudbury Avenue, City of Ottawa, Ontario

Working knowledge of ERA software an asset

Sell parts through the shop, by phone or over the counter to customers and technicians.

Provide price quotes and other related parts information via the telephone.

Determine availability on out-of-stock items and, if requested by customer, submit emergency order.

Provide guidance to outside sales representatives regarding orders.

Prepare orders daily for shipment, delivery or pick-up.

We Offer The Following Benefits

High school diploma or general education degree (GED).

Three months’ experience customer and delivery services.

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Pick up and delivers parts to customer, wholesale accounts, and suppliers.

Check before leaving to coordinate any last-minute pick-ups or deliveries.

We Offer The Following Benefits

Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment

Experience with SAP is an asset

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Set up orders for daily shipment, delivery, or pick-up.

Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

Correct hazards within your control and capabilities.

Demonstrates a high level of competency in core work skills.

Completes training in line with business requirements.

Works with peers, skilled trades and support staff to maintain and identify equipment in need of repair.

Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.

Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.

Handle all orders and transactions for parts

Oversee all delivery for parts

Communicate and update customers on orders

Assist customer to determine what parts are needed for repairs

Communicate with customers to arrange delivery of parts

We Offer The Following Benefits

Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment

Experience with SAP is an asset

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Set up orders for daily shipment, delivery, or pick-up.

Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

We Offer The Following Benefits

Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment

Experience with SAP is an asset

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Set up orders for daily shipment, delivery, or pick-up.

Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

Inspect incoming material for quantity, product verification as per instruction operation sheets & compliance to purchase order requirements

Transfer accrued knowledge through “on the job training”

4-5 years related work experience

Post secondary education (i.e. Material Engineering Diploma or similar)

Requires a thorough knowledge of inspection procedures, practices & techniques

Basic knowledge of the use of mathematical tables

Competency in the following areas: customer service, administrative skills, time management, proficiency with software and computers.

General organizational and administrative duties as directed by Management.

We Offer The Following Benefits

Manage schedules: Parts Returns, Core Returns, Cash Sales.

Manage account receivables, Fleet charge, IBS chargebacks

Post-secondary education; College or University Diploma/Degree is preferred.

Automotive aftermarket and parts supply background and /or knowledge.

Re-stocking shelves and moving parts; ability to frequently lift 30-40 Ibs;

Identify inventory needs and short shipment situations;

Verify shipments received against shipping documents;

Collaborate with other store operational functions;

Adhere to all safety rules, including the handling of hazardous materials.

Maintain good interpersonal and communication skills and relationship

Knowledge of parts related to medium/heavy duty trucks, construction equipment, and aerial equipment

Knowledge of parts pricing procedures

Strong computer competence - we will train on our systems; applicants must have good keyboarding and general computer knowledge

Complete parts estimates and order requests in a timely and efficient manner

Compliance with company and customer safety policies

Consistently manage the inventory stock level by performing daily perpetual parts counts, and reporting discrepancies

Escalate parts issues from internal or external suppliers in collaboration with Service Manager and Regional Manager

Additional responsibilities as assigned to meet business needs

A minimum of 3 years of relevant automotive parts experience

High School Diploma/GED or Relevant work experience

Specific vision abilities required including ability to identify parts, operate systems, and identify potential safety hazards in the parts department

1-3 years' experience in inventory management/planning/supply chain/purchasing

Solid organization and time management skills

Identify and report to management any potential material sourcing problems

Analyze, report and provide relevant information to management to assist with high level decision making

Strong computer skills, including Advanced Excel and Power Point

Data mining skill is an asset

We Offer The Following Benefits

Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment

Experience with SAP is an asset

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Set up orders for daily shipment, delivery, or pick-up.

Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

3-5 years’ experience in Inventory Management

Strong computer skills including Microsoft Office and ERP/Inventory Management systems

Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization

3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment

Exceptional best-in-class products and service offerings for our customers

Robust Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage

Timely completion of duties as outlined by the Parts Manager;

Has experience in a similar role with an aptitude for customer service and sales;

Knowledge of the heavy equipment industry or a related industry is an asset;

Knowledge of SAP is an asset.

Post-secondary diploma and/or relevant work experience.

Prompt and accurate processing of parts orders;

Resolve Accounts Payable discrepancies with Parts managers

Previous experience working in a high volume warehouse environment.

Excellent attention to detail, accuracy and organizational skills.

Validate parts purchase requests from branches, according to the national parts guidelines.

Create purchase orders for emergency, special order and Branch Stock orders in JDE, and receive ship-direct inventory once confirmed

Obtain delivery dates on backordered items and update system with back order dates

Strong written and verbal communication skills

Prioritize safety of self and others in all aspects of the job

Operate the delivery vehicle in a safe and cautious fashion

Provide timely and accurate parts deliveries

Establish an efficient route of delivery

Maintain a professional attitude, conduct and appearance

Superb organizational skills, including multitasking and time-management.

Support Production Supervisor and Management to meet production deadlines.

Experience with Made2Manage program desirable but not required.

Minimum 2 years’ experience in manufacturing, scheduling.

Experience in Automotive Service center would be considered a strong asset.

Demonstrated knowledge of production processes in an ERP system including inventory control.

We Offer The Following Benefits

Six months’ experience in over-the-counter sales, preferably in a dealership or service setting environment

Experience with SAP is an asset

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Set up orders for daily shipment, delivery, or pick-up.

Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.

Previous experience as an Automotive Parts Advisor would be an asset.

Make parts recommendations and complete parts/accessories sales.

Follow-up with customer requests and provide accurate quotations.

Liaise with Service and Sales departments to provide support and help maintain efficient workflow.

Legally entitled to work in Canada.

See what a career at Stoney Trail Mazda can do for you. Why Not?

Inventory management skills that could rival a magician. No disappearing parts on your watch!

Masterful knowledge of auto parts, with the ability to recommend, quote, and explain them effortlessly.

Previous experience as a in a dealership of aftermarket parts department is preferred.

A friendly and helpful attitude that leaves customers with smiles on their faces.

Lightning-fast reflexes and precision accuracy when ordering the right parts for our valued clients.

Journeyman parts certification an asset

Preference will be given to candidates with agricultural, industrial or heavy duty parts experience

Valid Class 5 drivers license

Provide proactive parts support and offer creative solutions

Assist internal and external customers with parts and accessories request

Build rapport with vendors, customers, and technicians to meet customers’ need

You have provided WOW sales support to customers in the past

You possess basic mathematics, computer systems and programs competency

You are a strong problem solver and communicator

- Knowledge of PBS software an asset

On the job training working along side the Parts manager

Full benefits as well as a matching pension

- Providing customers internal/external with necessary parts

- Sourcing parts for auto-body and mechanical shops

- Coordinate with service department to ensure the availability of parts

Strong time management, organization and multitasking abilities

Minimum of 2 years of customer service experience

Excellent written and verbal communication skills

Comprehensive group benefits and retirement savings program

Generates estimates for technician group.

Provides regular, timely communication with customer to maximize conversion rate.

Manages all inbound/outbound calls in a courteous, customer-oriented manner.

High school level education or equivalent

3 to 5 years of customer service experience

Hands on experience working with equipment and/or machinery would be an asset

Previous experience in shipping and receiving would be an asset

Excellent customer service and communication skills, accountable and self-driven

Quick and accurate data entry skills

Validate all certifications and documentation match the received parts.

Competitive pay commensurate with experience.

2 years minimum experience in related activities.

Strong MS Office Skills, particularly Word and Excel.

Work with an electronic inventory system and maintain accurate inventory records.

Delivering an exceptional customer service experience

Parts and machinery knowledge would be an asset

Experience working with software systems

Stocking duties and organizing parts room

Answering phone inquiries related to the parts department

Advising customers on additional parts that may be beneficial to a repair or service

Inventory management skills that could rival a magician. No disappearing parts on your watch!

Masterful knowledge of auto parts, with the ability to recommend, quote, and explain them effortlessly.

Previous experience as a in a dealership of aftermarket parts department is preferred.

A friendly and helpful attitude that leaves customers with smiles on their faces.

Lightning-fast reflexes and precision accuracy when ordering the right parts for our valued clients

Following up on shortages and reporting shortages to Manager

Maintaining a high level of product and service knowledge

Parts Technician (2nd Year Apprentice to Journeyman) or equivalent experience

Providing customer service by answering parts inquiries and processing purchases

Supplying service technicians with parts ordered through parts requisition forms

Verifying received shipments by checking order against shipping documents

Basic mathematical skills for inventory management.

Detail-oriented with good organizational and time management abilities.

Knowledge of HD or Automotive parts is an advantage.

Strong computer skills, including Microsoft Excel and email.

Excellent communication skills, both written and verbal.

Receive and process orders in person and over the phone using our computer database and parts catalogues.

Strong attention to detail and organizational skills to manage parts inventory efficiently.

Exceptional interpersonal and communication skills, allowing you to build strong relationships with both customers and team members.

A customer-centric approach, always striving to exceed customer expectations.

Tech-savvy with the ability to utilize electronic parts catalogues and dealership software effectively.

A valid driver's license and a clean driving record.

Your Role as a Parts Advisor:

Experienced long-term department manager ready to train and assist

Salary $38,000 - $44,000 depending on experience

Health benefits program with dental coverage

Reference, supply, and order parts for the service technicians

Answer phone calls from our retail and wholesale clients

Assist retail clients at the parts counter

Shift premiums and overtime pay

Employer-paid technical training as required

Basic life insurance, disability, and wellness programs

Employer RRSP matching and shareholder program

Sell, store, and supply parts to customers

Computer use to process parts and supplies, maintain records, prepare orders, post receipts, sales contracts, stock adjustments and credit requests

Shift premiums and overtime pay

Employer-paid technical training as required

Basic life insurance, disability, and wellness programs

Employer RRSP matching and shareholder program

Sell, store, and supply parts to customers

Computer use to process parts and supplies, maintain records, prepare orders, post receipts, sales contracts, stock adjustments and credit requests