Parts Technician Jobs

WHO WE ARE:
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.
JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We have a stable, team-based, and collaborative work environment that drives our organization to be best-in-class within our industry. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally.
JJE is a proud subsidiary of Federal Signal Corporation.
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PARTS TECHNICIAN
LOCATION: London, ON
WORK ENVIRONMENT: Office and Warehouse
TYPE: Full-Time: Monday-Friday 8am-4:30pm
SUMMARY:
The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.
ABOUT YOU:

• Ability to prioritize and organize workload in a fast-paced environment
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
• Basic mathematical skills

POSITION REQUIREMENTS/QUALIFICATIONS:
Education/ Certification:

• Must have a forklift license or willing to obtain
• Valid driver’s license with a clean driver’s abstract

Experience:

• Strong computer skills including Microsoft Office and ERP/Inventory Management systems
• 3-5 years’ experience in a heavy equipment, construction or automotive parts and/or service environment
• 3-5 years’ experience in Inventory Management

POSITION RESPONSIBILITIES:

• Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
• Maintain Shipping/Receiving, including connecting with suppliers and customers to ensure efficiency within the parts department
• Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes
• Mark materials with identifying information to communicate parts allocations to service work orders
• Receive parts requests from customers and technicians in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
• Complete all applicable inventory, work orders, Purchase Order’s, receipts of goods entry and put stock away
• Search part numbers using a computer or standard catalogue
• Provide and maintain accurate back order reports and other reports as necessary
• Research availability of parts, either within the facility or from other resources as necessary
• Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders

Safety Duties & Responsibilities
Employees must:

• Cooperate with their workplace’s Safety Committee or health and safety representative
• Not remove or make ineffective any protective device required by the Company or by the regulations.
• Report any known workplace hazard or safety violations
• Use any safety equipment, protective devices or clothing required
• Work in compliance with the appropriate safety legislation/regulations/safety policies

Other Details
Travel Expectations:

• 2% -5% for pick-ups and deliveries

Physical Demand:

• Occasionally standing and walking
• Frequently required to lift and move moderately heavy objects
• Frequently required to remain in a stationary position
• Must be able to lift 50 lbs

Travel Expectations:

• 2% -5% for pick-ups and deliveries

WHY WORK AT JJE?

• Market-competitive compensation package with annual increase opportunities
• Employer Matching Retirement Savings Plan
• Robust Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
• Talented, dedicated and passionate team to work with
• Tuition Reimbursement
• Member of multiple provincial safety programs and COR certified
• Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition
• Paid Personal Days
• Employee & Family Assistance Program (EAP)
• Charitable Giving Program
• Exceptional best-in-class products and service offerings for our customers
• Educational Scholarship Program
• Federally recognized as a certified Employment Equity organization

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If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
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