Register
Recruit Create CV

Onboarding Success Specialist Jobs in Québec, Quebec

Onboarding Specialist Jobs
By OpenTable At Quebec, Canada
Excellent organization, documentation and time management skills
1+ years experience, preferably in a support, implementation or hospitality role
Experience training non-technical customers on the use of software
Understanding of restaurant operations a must with direct restaurant experience helpful
Enthusiastically contact our restaurants and guide them through the onboarding process
Work with our restaurant partners to configure the OpenTable system to their needs
Manager, Education Customer Success And Onboarding
By ThoughtExchange At Québec, Quebec, Canada
Foundational knowledge of Customer Relationship Management (CRM) Software
Experience dealing with clients within the Education vertical (K12)
Minimum 5 years of work experience in customer success or onboarding to deliver client-centric solutions
Minimum 2 years of people leadership work experience
Experience working with clients to generate excitement and build confidence in the product’s value proposition
Experience in technical training, including synchronous and asynchronous training at scale
Onboarding Specialist - Digital Velocity_100%Remote
By CDW.LLC At Canada
Address consultant needs as follows: Maintain awareness of employment laws as it relates to talent acquisition and onboarding
Conduct ad-hoc reporting which may include turnover data, workforce counts, placement analysis, etc.
Handle sensitive data with a strong sense of privacy and confidentiality
Identify areas for process improvement and recommend change as necessary
Ability to maintain confidentiality of sensitive coworker information is required
Strong attention to detail while being results and solutions driven
Hubspot Onboarding + Support Specialist
By ThinkFuel Inc. At Canada
You have strong data management and analytical skills
A candidate with agency experience and/or experience implementing CRM and marketing automation platforms
Can manage simultaneous software implementations for multiple clients
Can effectively project manage and create organized plans that ensure customer success post-onboarding
You have completed any of the following certifications:
You have experience in all HubSpot Hubs and have worked within the platform for 3-5 years minimum.
Accounting Team Lead - Onboarding Specialist
By Treewalk At Canada
5+ years of accounting experience
Confident presence and strong communication skills
Clear understanding of bookkeeping and internal finance processes
Advanced experience with QuickBooks Online
Advanced experience with other accounting software and tools such as; QuickBooks Desktop, Sage 50, DEXT and Plooto
Experience documenting firm/client best practices and SOPs
Client Success Onboarding Manager
By Retention.com At Canada
Ensure that clients are utilizing all the products and features our technology offers
Continually innovate new methods to improve client experience and results
Possess excellent verbal and written communication skills
Have experience with JavaScript (preferred, but not required)
Guide new clients through the product implementation and subscription sizing stages
Develop and maintain client relationships through regular communication, check-ins and performance reviews
Patient Success Specialist Jobs
By LifestyleRx At Canada
Provide dedicated support to new patients during the onboarding process, ensuring a seamless transition and positive experience.
Excellent organizational skills, effectively managing tasks, and priorities.
Adapts to changing priorities and manages time effectively in a fast-paced virtual environment.
Possesses strong communication skills, both written and verbal, enabling effective interaction with team members and patients.
Prior experience in healthcare and/or a similar role would be an asset but not required.
•Competitive compensation package, including benefits and starting 3 weeks vacation.
Senior Retail Onboarding Specialist
By Shopify At Canada
Ensure a fast, easy and satisfying launch experience for our new merchants using Shopify POS; meeting monthly goals
Experience managing multiple accounts simultaneously
Great problem-solving skills, ability to work effectively under pressure and short timelines
Great troubleshooting & analytical skills combined with the desire and resourcefulness to tackle challenges head-on
Experience working with enterprise SaaS applications
Experience working in an application ecosystem and integrating 3rd party technologies (ideally into the Shopify platform)
Training Success Specialist Jobs
By Prosci At Canada
Able to manage competing priorities (i.e. participant needs, instructor needs, technical issues)
1-2 years of career experience in customer service or support or similar type customer facing roles
Excellent communication skills, with the ability to facilitate or lead group activities
Degree or Certification or Diploma in relative field (Business Administration, Human Resources, Customer Service/Hospitality an asset)
Experience teaching, training, facilitating desired
Training Success Specialists responsibilities are primarily focused on program support, including:
Product Success Specialist Jobs
By CoffeePals At Canada
We guide product: We bring our customers' requirements to our team and define our own efficient processes and systems.
Bonus if you have any technical skills (coding, data science)
Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning
We exchange value: We do not have any salespeople and we focus on what is best for the customer.
We enjoy: We like what we do and we want you to love your job too.
Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
Partner Onboarding Specialist Jobs
By Xerox At Saint John, New Brunswick, Canada
Project Management experience an asset
Analyzing partner performance and identifying areas for improvement in the onboarding process to continuously improve the experience for new partners.
Maintaining up-to-date knowledge of the company's products and services, as well as industry trends and competitive landscape.
Excellent business acumen and relationship skills
Excellent presentation skills as well as written and verbal communication skills
Facilitating the onboarding process for new partners, including providing product training, guidance on sales processes, and support for technical integration.
Onboarding Specialist Jobs
By Cebu Pacific Air At Pasay, Philippines
Ensure 100% compliance on the creation and maintenance of digital 201 files of new hires in the Database Management System.
Ensure a seamless candidate and hiring managerexperienceat all times.
Hasexperiencein managing pre-employment requirements end-to-end.
Assist new hires in the completion of pre-employment requirements, pre-boarding activities and finalization of onboarding schedules.
Ensure 100% compliance on all pre-employment requirements such as pre-employment medical examination.
Coordinate with all concerned parties involved in the successful onboarding of new hires such as Compensation & Benefits, Payroll, Banks, etc.
Manager, Education Customer Success And Onboarding
By ThoughtExchange At Canada
- Foundational knowledge of Customer Relationship Management (CRM) Software
Business management and driving the business forward:
- Experience dealing with clients within the Education vertical (K12)
Manager, Customer Success and Onboarding
Please note this role is remote and open to candidates based in Canada.
- Minimum 5 years of work experience in customer success or onboarding to deliver client-centric solutions
Customer Success (Onboarding) Manager - Education Vertical
By ThoughtExchange At Canada
- Minimum 3 years of experience in customer onboarding and/or customer success management
- Foundational knowledge of Customer Relationship Management (CRM) Software
- Experience dealing with clients within the Education vertical (K-12)
- Experience working with clients to generate excitement and build confidence in the product’s value proposition
- Experience in technical training, including synchronous and asynchronous training at scale
- Natural curiosity, strong critical thinking skills, and extremely resourceful problem solving skills
Onboarding Specialist Remote Jobs
By TapMango At Canada
Strong prioritization, time management and organizational skills
Provide product onboarding and continued education/training throughout lifecycle
Provide a positive customer experience across the entire lifecycle and ensure customers maximize their ROI with our solution
Experience providing exceptional customer service/technical support - ideally experience in Customer Success!
Excellent customer service skills, attention to detail, patience, and high degree of emotional intelligence
Outstanding analytical and problem solving skills, combined with the ability to provide quick and effective resolutions
Onboarding Success Manager Jobs
By Auvik At Vancouver, British Columbia, Canada
A business or technical education is preferred, or relevant work experience.
Share ideas and contribute to the improvement of the overall customer experience journey.
Great communication skills, both verbally and in writing.
Good analytical and problem-solving skills.
Basic understanding or knowledge of networking and networks.
Experience within a SaaS organization working with global customers.
Healthcare Onboarding Specialist Jobs
By Express Healthcare Professionals - Red Deer At Red Deer, Alberta, Canada

Join Our Team as a Healthcare Onboarding Specialist! Are you passionate about making a difference in the healthcare industry? Do you thrive in a dynamic, fast-paced environment? If so, Express ...

Customer Success And Onboarding
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS
Customer Success & Onboarding Jobs
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS
Customer Success & Onboarding Specialist
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Strong analytical and quantitative skills
Previous Cyber or Security technology experience a plus
Customer Success, Onboarding Jobs
By People Corporation At Toronto, Ontario, Canada
Connecting across the organization to resolve questions and issues, providing a great customer experience.
2+ years of SaaS implementation and / or customer service experience.
Excellent communication and writing skills.
Strong Microsoft Office and Excel skills.
Preference for candidates with Customer Service experience in a B2B software environment.
Extended health care and dental benefits
Taxcycle Community Success Specialist
By Xero At Ottawa, Ontario, Canada
Tax or accounting experience, certification or designation.
You become an expert on TaxCycle features, benefits and challenges.
Outstanding communication and presentation skills.
Experience teaching others about software or tax.
Industry knowledge, contacts and networks.
Create and deliver product demonstrations for TaxCycle seminars, webinars, industry events.
Customer Success Onboarding Specialist
By Off2Class At Toronto, Ontario, Canada
Experience using Customer Relationship Management (CRM) tools in an account management or customer success role
Strong problem-solving skills, able to quickly respond to and manage competing client requests
Conduct product training sessions: Deliver comprehensive product training sessions to educate customers on the features, functionalities, and benefits of off2class.
Document key onboarding activities and tasks in the CRM; communicate any challenges or blockers to your manager as they arise.
Creating user accounts for students, teachers and admins
Configuring Single Sign On (SSO, e.g. Clever, Classlink) by liaising with administrators and IT departments at customer institutions
Customer Success & Onboarding Jobs
By CYGNVS At Greater Toronto Area, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Strong analytical and quantitative skills
Onboarding Specialist Jobs
By OpenTable At Ontario, Canada
Excellent organization, documentation and time management skills
1+ years experience, preferably in a support, implementation or hospitality role
Experience training non-technical customers on the use of software
Understanding of restaurant operations a must with direct restaurant experience helpful
Enthusiastically contact our restaurants and guide them through the onboarding process
Work with our restaurant partners to configure the OpenTable system to their needs
Onboarding Leader, Client Success Team
By Elevated HR Solutions Inc. At Calgary, Alberta, Canada
Bachelor’s degree in computer science, project management, or related field (or equivalent experience)
Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously
Advocate for our client’s feedback into various VEERUM processes such as product management, marketing, sales, training, etc.
Proficiency in using project management tools and customer relationship management (CRM) systems
Manage timelines, milestones, and deliverables, ensuring onboarding projects are completed within agreed-upon timelines
Provide ongoing support and guidance to clients, assisting with troubleshooting, resolving technical issues, and optimizing their use of our offerings
Partner Onboarding Specialist Jobs
By KUBRA At Mississauga, Ontario, Canada
Experience leading teams of lower-level managers/resources is a plus
Experience with alliance partners, partner/client onboarding and can show abilities to lead cross-departmental collaboration on partner/client onboarding
Collaborate with Strategic Alliance Managers to develop and implement partner development plans, including identifying key milestones and metrics for success.
Detail oriented with strong analytical skills with strong written & oral communication skills
Strong documentation development skills (MS Office – PPTX, Word, Excel)
At least 3 years of relevant experience
Onboarding Specialist Jobs
By Hive.co At Toronto, Ontario, Canada
Comfortable using Salesforce and other Customer Success Management tools.
Monitor our 1 to many onboarding experiences, provide feedback and make adjustments to continue to drive a personalized onboarding experience.
You have 2+ years of hands-on experience onboarding customers, preferably in an email marketing or SaaS environment.
Experience working with Customer Health is a bonus.
Excel experience is a plus.
HTML and CSS experience is a bonus
Technical Onboarding Specialist Jobs
By Otter At Toronto, Ontario, Canada
Account Management or Customer Success experience is a plus!
2-3 Years of Technical Support / Integration / Customer Onboarding Experience.
Detail oriented and highly organized with the ability to thrive in fast moving, ambiguous environments.
Real world understanding of technical problem solving and high-level software concepts like APIs and POS systems.
Onboarding Specialist Jobs
By Syndesus, Inc. At Greater Toronto Area, Canada
We help Canadian tech companies access these US educated/US experienced immigrant tech workers who are seeking to move to Canada permanently.
Knowledge of Canadian employment and provincial laws is preferred
Gain knowledge on company policy and payroll systems and answer queries
Tracking benefit plans (healthcare, retirement, etc.)
3+ yrs professional onboarding experience preferably in PEO, EOR, or Staffing agency environment.
Knowledge of ticketing systems and triaging process preferred
Onboarding Specialist, Ease Cloud Accounting Services (Remote)
By MNP At Burlington, Ontario, Canada
Experience working with practice management software
Accounting certificate or bachelor’s degree in commerce or business administration (accounting, finance or MIS major) considered an asset
3 years of customer support related experience
Clear understanding of bookkeeping and internal finance processes
Experience or desire to work with cloud-based accounting software (Xero, QBO)
Experience with software integrations (Dext, Wagepoint, PayEdge)
Customer Success Coordinator (Onboarding) - Spanish/ Portuguese And English Speaker
By EcoVadis At Toronto, Ontario, Canada
Manage a combination of customer facing and non-customer facing operational responsibilities for your joint portfolio of customers.
2+ years experience in fields such as customer success/support, procurement or supply chain, consulting
Excellent excel and data analytical skills
Basic knowledge of procurement systems, processes and trends
Basic experience with Tableau, Salesforce, and/or digital native learning fast
Strong verbal and written communication skills; confidence in delivering customer-facing presentations
Onboarding & Customer Success Coordinator
By Spyn Inc At Greater Toronto Area, Canada
·Act as point on all onboarding activity – liaise between client and onboarding managers (all markets)
·Manage and drive social media content weekly
Hindi/Tamil Bilingualism a strong asset (India market focus)
Fitness and software background is preferred
·Lead the onboarding calendar – lead process to completion within 30 days
·Sustain excitement and client engagement throughout process – keep selling until fully onboarded