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Onboarding Success Specialist Jobs

Onboarding Specialist - Digital Velocity_100%Remote
By CDW.LLC At Canada
Address consultant needs as follows: Maintain awareness of employment laws as it relates to talent acquisition and onboarding
Conduct ad-hoc reporting which may include turnover data, workforce counts, placement analysis, etc.
Handle sensitive data with a strong sense of privacy and confidentiality
Identify areas for process improvement and recommend change as necessary
Ability to maintain confidentiality of sensitive coworker information is required
Strong attention to detail while being results and solutions driven
Onboarding Success Manager Jobs
By Auvik At Vancouver, British Columbia, Canada
A business or technical education is preferred, or relevant work experience.
Share ideas and contribute to the improvement of the overall customer experience journey.
Great communication skills, both verbally and in writing.
Good analytical and problem-solving skills.
Basic understanding or knowledge of networking and networks.
Experience within a SaaS organization working with global customers.
Healthcare Onboarding Specialist Jobs
By Express Healthcare Professionals - Red Deer At Red Deer, Alberta, Canada

Join Our Team as a Healthcare Onboarding Specialist! Are you passionate about making a difference in the healthcare industry? Do you thrive in a dynamic, fast-paced environment? If so, Express ...

Hubspot Onboarding + Support Specialist
By ThinkFuel Inc. At Canada
You have strong data management and analytical skills
A candidate with agency experience and/or experience implementing CRM and marketing automation platforms
Can manage simultaneous software implementations for multiple clients
Can effectively project manage and create organized plans that ensure customer success post-onboarding
You have completed any of the following certifications:
You have experience in all HubSpot Hubs and have worked within the platform for 3-5 years minimum.
Customer Success And Onboarding
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS
Accounting Team Lead - Onboarding Specialist
By Treewalk At Canada
5+ years of accounting experience
Confident presence and strong communication skills
Clear understanding of bookkeeping and internal finance processes
Advanced experience with QuickBooks Online
Advanced experience with other accounting software and tools such as; QuickBooks Desktop, Sage 50, DEXT and Plooto
Experience documenting firm/client best practices and SOPs
Customer Success & Onboarding Jobs
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Comfortable with SaaS technology and data. Previous experience with customer retention and upsell is a PLUS
Client Success Onboarding Manager
By Retention.com At Canada
Ensure that clients are utilizing all the products and features our technology offers
Continually innovate new methods to improve client experience and results
Possess excellent verbal and written communication skills
Have experience with JavaScript (preferred, but not required)
Guide new clients through the product implementation and subscription sizing stages
Develop and maintain client relationships through regular communication, check-ins and performance reviews
Customer Success & Onboarding Specialist
By CYGNVS At Toronto, Ontario, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Strong analytical and quantitative skills
Previous Cyber or Security technology experience a plus
Customer Success, Onboarding Jobs
By People Corporation At Toronto, Ontario, Canada
Connecting across the organization to resolve questions and issues, providing a great customer experience.
2+ years of SaaS implementation and / or customer service experience.
Excellent communication and writing skills.
Strong Microsoft Office and Excel skills.
Preference for candidates with Customer Service experience in a B2B software environment.
Extended health care and dental benefits
Taxcycle Community Success Specialist
By Xero At Ottawa, Ontario, Canada
Tax or accounting experience, certification or designation.
You become an expert on TaxCycle features, benefits and challenges.
Outstanding communication and presentation skills.
Experience teaching others about software or tax.
Industry knowledge, contacts and networks.
Create and deliver product demonstrations for TaxCycle seminars, webinars, industry events.
Customer Success Onboarding Specialist
By Off2Class At Toronto, Ontario, Canada
Experience using Customer Relationship Management (CRM) tools in an account management or customer success role
Strong problem-solving skills, able to quickly respond to and manage competing client requests
Conduct product training sessions: Deliver comprehensive product training sessions to educate customers on the features, functionalities, and benefits of off2class.
Document key onboarding activities and tasks in the CRM; communicate any challenges or blockers to your manager as they arise.
Creating user accounts for students, teachers and admins
Configuring Single Sign On (SSO, e.g. Clever, Classlink) by liaising with administrators and IT departments at customer institutions
Customer Success & Onboarding Jobs
By CYGNVS At Greater Toronto Area, Canada
Build, manage, and optimize our customer onboarding experience – the goal is platform adoption.
Manage the customer use case, ensuring the customer has a plan.
Analyze customer functional requirements and propose the most suitable strategy to be used.
Provide feedback to senior leadership and product team on feature requirements, value proposition and competitive data.
Excellent verbal and written communication skills, with an ability to work in a team environment.
Strong analytical and quantitative skills
Patient Success Specialist Jobs
By LifestyleRx At Canada
Provide dedicated support to new patients during the onboarding process, ensuring a seamless transition and positive experience.
Excellent organizational skills, effectively managing tasks, and priorities.
Adapts to changing priorities and manages time effectively in a fast-paced virtual environment.
Possesses strong communication skills, both written and verbal, enabling effective interaction with team members and patients.
Prior experience in healthcare and/or a similar role would be an asset but not required.
•Competitive compensation package, including benefits and starting 3 weeks vacation.
Onboarding Specialist Jobs
By OpenTable At Quebec, Canada
Excellent organization, documentation and time management skills
1+ years experience, preferably in a support, implementation or hospitality role
Experience training non-technical customers on the use of software
Understanding of restaurant operations a must with direct restaurant experience helpful
Enthusiastically contact our restaurants and guide them through the onboarding process
Work with our restaurant partners to configure the OpenTable system to their needs
Onboarding Specialist Jobs
By OpenTable At Ontario, Canada
Excellent organization, documentation and time management skills
1+ years experience, preferably in a support, implementation or hospitality role
Experience training non-technical customers on the use of software
Understanding of restaurant operations a must with direct restaurant experience helpful
Enthusiastically contact our restaurants and guide them through the onboarding process
Work with our restaurant partners to configure the OpenTable system to their needs
Onboarding Leader, Client Success Team
By Elevated HR Solutions Inc. At Calgary, Alberta, Canada
Bachelor’s degree in computer science, project management, or related field (or equivalent experience)
Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously
Advocate for our client’s feedback into various VEERUM processes such as product management, marketing, sales, training, etc.
Proficiency in using project management tools and customer relationship management (CRM) systems
Manage timelines, milestones, and deliverables, ensuring onboarding projects are completed within agreed-upon timelines
Provide ongoing support and guidance to clients, assisting with troubleshooting, resolving technical issues, and optimizing their use of our offerings
Senior Retail Onboarding Specialist
By Shopify At Canada
Ensure a fast, easy and satisfying launch experience for our new merchants using Shopify POS; meeting monthly goals
Experience managing multiple accounts simultaneously
Great problem-solving skills, ability to work effectively under pressure and short timelines
Great troubleshooting & analytical skills combined with the desire and resourcefulness to tackle challenges head-on
Experience working with enterprise SaaS applications
Experience working in an application ecosystem and integrating 3rd party technologies (ideally into the Shopify platform)
Partner Onboarding Specialist Jobs
By KUBRA At Mississauga, Ontario, Canada
Experience leading teams of lower-level managers/resources is a plus
Experience with alliance partners, partner/client onboarding and can show abilities to lead cross-departmental collaboration on partner/client onboarding
Collaborate with Strategic Alliance Managers to develop and implement partner development plans, including identifying key milestones and metrics for success.
Detail oriented with strong analytical skills with strong written & oral communication skills
Strong documentation development skills (MS Office – PPTX, Word, Excel)
At least 3 years of relevant experience
Training Success Specialist Jobs
By Prosci At Canada
Able to manage competing priorities (i.e. participant needs, instructor needs, technical issues)
1-2 years of career experience in customer service or support or similar type customer facing roles
Excellent communication skills, with the ability to facilitate or lead group activities
Degree or Certification or Diploma in relative field (Business Administration, Human Resources, Customer Service/Hospitality an asset)
Experience teaching, training, facilitating desired
Training Success Specialists responsibilities are primarily focused on program support, including: