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Junior Technical Support Analyst Jobs in London Road, City of Sarnia, Ontario

Technical Support Analyst Jobs
By CDK Global At London, Ontario, Canada
Escalates issues beyond scope of current knowledge and then works to fill in those knowledge gaps
Applies knowledge of CDK case resolution process, policies, and escalation methodology
3-4 years of user support or implementation experience within a technical support organization or field service organization
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred
Excellent customer service skills via phone and in person
Experience with Voice/IP, PBX, or other telephony system
Netsuite Technical Support Analyst
By NetSuite At Mississauga, Ontario, Canada
Working knowledge and experience in Linux or Unix environment a plus
Performs translation of online communication to/from customers using our Machine Translation Tool and manage day-to-day case management translation tasks
Bachelor's/College Degree in Computer Science/Information Technology or equivalent, 0-2 Years of Experience
Experience working with Single Sign-On, Backbone.js, JQuery and/or Bootstrap is a plus
Working knowledge on Java, C#, .NET, PHP or other programming language would be beneficial
Experience interacting with customers in person or over the phone is preferred
Technical Support Analyst Jobs
By Children Believe At Markham, Ontario, Canada
Create and manage PC images
Remote systems upgrades and install (at Country offices)
Active Directory Group Policy Administration experience an asset
Experience using system recovery imaging software an asset
Network administration experience an asset
Advanced problem solving and customer support skills
Technical Support Analyst Jobs
By Dexian At Ottawa, Ontario, Canada
5 - 7 years of hands-on technical knowledge of laptop and desktop design and software
· Relies on limited experience and judgment to plan and accomplish goals.
· Possess 1 to 2 years’ experience in a break/fix environment.
· Strong verbal and written communication skills.
Location: Ottawa, Ontario CAN K1A 0P8
Duration: 12 Months (With possible extension no guarantee)
Junior Cloud Support Analyst
By Charger Logistics Inc. At Brampton, Ontario, Canada
Provide first-line support for cloud computing infrastructure issues, including troubleshooting, incident management, and resolution.
Basic knowledge of networking concepts (TCP/IP, DNS, VPN, etc.) and virtualization technologies is required.
Must be Familiar with cloud service providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) and their respective offerings.
Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues and propose effective solutions is a must.
Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
Technical Support Analyst Jobs
By Bayshore HealthCare At Sudbury, Ontario, Canada
Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management.
Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
Experience with ticket management tools such as Remedy, Service Now etc.
Additional duties as assigned by Manager, IT Branch experience in partnership with Area Directors.
Knowledge and experience working with Citrix to assist and support Citrix users.
Manager, IT Branch Support & Experience
Technical Support/ Junior Developer
By Raven Connected At Ottawa, Ontario, Canada
Experience with Zendesk or other trouble management system
Gain development knowledge through customer support activities and splitting time with the development team
Experience as a technical support prime/Junior developer, QA role or in a similar junior software engineering role
Excellent written and verbal communication skills
Some experience with Python, Javascript (React)
Working knowledge of databases and SQL
Junior Support Analyst Jobs
By Eagle's Flight At Guelph, Ontario, Canada
Perform routine operations tasks such as maintenance, log reviews or backup management
Microsoft Azure (Azure Active Directory, Privileged Identity Management, Compliance and Security, IaaS, etc.)
Experience supporting technology in a business environment
Experience providing light training to end users
Be the first point of contact for support requests to Eagle’s Flight internal help desk (Tier 1 – 2)
Triage incoming support requests and maintain the support ticket queue
Tech Support Analyst - Junior
By Apex Systems At Mississauga, Ontario, Canada

Job#: 1343223 Job Description: Technical Analyst Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Analystto place at our client, a top 5 ...

Technical Support Analyst Jobs
By Dexian At Vancouver, British Columbia, Canada
· Ensure all cabling is firmly connected and secured with appropriate cable management
Onsite NO ability to work from home PM role
· Must have PC and Tablet skills
· Relies on limited experience and judgment to plan and accomplish goals.
Possess 1 to 2 years experience in a break/fix environment.
· Strong verbal and written communication skills.
Junior Analyst & Sales Support
By 7Gen At Quebec, Canada
Bachelor's degree in marketing, business, management, or a related field. MBA is a plus.
1-2 years of experience in sales support, marketing, or data analysis.
1-2 years of experience in transport or energy sector.
Familiarity with key concepts of digital marketing and online strategies.
Proficiency in both English and French, both oral and written.
Proficiency in Microsoft Office and Google Workspace.
Technical Support Analyst Jobs
By Davis Pier Consulting At Halifax, Nova Scotia, Canada
Strong organizational, time management, and communication skills
Assisting with management of user accounts and subscriptions for licensed software.
Assisting in basic connectivity, and network and firewall management (Fortinet, Cisco), monitoring and troubleshooting.
Post-secondary education in related field and 2 years previous IT-related experience
Thorough MacOS, Windows and iOS knowledge
Mac desktop application knowledge (Microsoft Office, Adobe, etc.)
Junior Technical Support Jobs
By Government of Prince Edward Island At Charlottetown, Prince Edward Island, Canada
Work closely with senior technicians and management to ensure the security, confidentiality, and availability of Government IT infrastructure;
Permanent with benefits and pension
Identify business requirements and technology alternatives;
Maintain knowledge of network topology, protocols, and technologies;
Minimum 2 years of related enterprise-level experience in the IT industry and extensive experience in supporting complex network infrastructure;
Experience configuring and maintaining Cisco-based networking environments;
Technical Services Support Analyst
By York University At Toronto, Ontario, Canada
This education equivalency is in addition to the experiential requirements outlined below.
Experience in an educational environment is preferred.
This is a Full-time Temporary Contract to November 15, 2024.
To be considered for this opportunity, you will bring the following:
Technical Support Analyst Jobs
By Sakmarandassociates At Ontario, Canada
Time Management: Effective time management skills to handle multiple cases while ensuring a timely and thorough resolution for each customer.
Remote Collaboration: Strong skills in remote communication and teamwork, ensuring smooth interaction with both customers and colleagues.
Ticket Management: Accurately document customer interactions, troubleshooting steps, and solutions in our ticketing system to maintain a comprehensive support history.
Problem-Solving Skills: A strategic thinker who can analyze issues, identify patterns, and offer innovative solutions.
Customer-Centric Mindset: A dedication to delivering top-notch customer experiences with patience, empathy, and clear communication.
Technical Troubleshooting: Provide remote technical assistance to customers, diagnosing and resolving software, hardware, and connectivity issues with precision and clarity.
Technical Support Analyst Jobs
By DUCA Financial Services Credit Union Ltd. At North York, Ontario, Canada
Experience using Microsoft Endpoint Configuration Management is an asset
Occupational Experience & Education Requirements
Experience / certification in Mac OS and iOS support
Provide remote technical support using remote control tools
Post secondary education in a related technical field
3+ years of technical support experience
Junior Analyst & Sales Support
By 7Gen At Canada
Bachelor's degree in marketing, business, management, or a related field. MBA is a plus.
1-2 years of experience in sales support, marketing, or data analysis.
1-2 years of experience in transport or energy sector.
Familiarity with key concepts of digital marketing and online strategies.
Proficiency in both English and French, both oral and written.
Proficiency in Microsoft Office and Google Workspace.
Lead Technical Support Analyst
By Quotacom At Canada
5+ years experience in technical analyst support role, or similar.
Leadership experience such as Team Lead, Tech Lead, or similar.
Experience working on Tier 2 technology support.
Strong technical capabilities in Database administration.
For full details and a discreet conversation on this opportunity, contact Katie on [email protected]
Technical Support Analyst Jobs
By UFA At Calgary, Alberta, Canada
Post-secondary education, IT technology diploma or relevant certification
ActiveSync, Mobile Device Management in IOS, Android and Windows Phone
Proficient and accurate data entry capabilities
Proven organizational, decision making, time management and collaboration expertise
Assist in supporting of Cardlock incident and service requests related to software, hardware and applications associated with Cardlock requirements.
Working knowledge of the environment not limited to:
Junior/Intermediate Technical Support Specialist
By GAM Tech At Greater Vancouver, British Columbia, Canada

https://gamtech.bamboohr.com/jobs/view.php?id=59

Technical Support Analyst (Contract)
By Teck Resources Limited At Sparwood, British Columbia, Canada
Effective organizational and time management skills with the ability to work remotely with little supervision is essential
Strong knowledge and experience of SDLC, ITIL framework, ITSM processes
Perform change control, incident resolution, quality assurance and testing, knowledge base updates, and implementation of releases and updates to engineering systems
Software development/system configuration experience with a SQL Server database environment
Strong written and verbal communication and interpersonal skills to collaborate effectively as a member of a distributed team
Previous Agile and Product Ownership experience
Edi Technical Support Analyst (Pt Shift)
By SPS Commerce At Ontario, Canada
Bachelor’s degree or equivalent combination of education and experience
Proven organizational skills with ability to effectively manage multiple projects
You have fantastic people skills; you’re able to listen thoroughly and understand issues quickly.
Assists customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services
Logs and tracks customer interactions using the designated customer resource manager (CRM)
1-3 years prior customer support experience or technical/help desk experience
Technical Support Analyst (In-Office)
By Finning At Kamloops, British Columbia, Canada
Knowledge of SCCM 2016 and current branch versions for client management, image management, imaging, application deployment, PXE boot, etc.
Management of regional branch IT assets and coordination of the asset refresh process.
Knowledge of Office 365 and Office Suite of products with a solid understanding of the deployment and support requirements
Understanding of change control and change management processes related to IT
Post-Secondary education in a related discipline and certification in Information Technology.
Minimum 2-3 years' experience in IT support in a medium to larger complex organization.
Technical Support Analyst (In-Office)
By Finning At Regina, Saskatchewan, Canada
Knowledge of SCCM 2016 and current branch versions for client management, image management, imaging, application deployment, PXE boot, etc.
Management of regional branch IT assets and coordination of the asset refresh process.
Knowledge of Office 365 and Office Suite of products with a solid understanding of the deployment and support requirements
Understanding of change control and change management processes related to IT
Post-Secondary education in a related discipline and certification in Information Technology.
Minimum 2-3 years' experience in IT support in a medium to larger complex organization.
Junior Technical Support Engineer - Amer
By ClickHouse At Canada
Flexible work environment - ClickHouse is a distributed company offering remote-first work to all employees
Proven experience and excellence within a technical support or customer service organization
Strong written and verbal communication skills and a mindset of teamwork, global engagement, empathy, and solving challenging problems
Previous experience with ticketing systems and addressing concerns in the queue
A $500 Home office setup if you’re a remote employee.
Deliver excellent customer service as a front-line engineer and representative of ClickHouse
Technical Support Analyst Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
1120 Bd Marie-Victorin, Longueuil, QC J4G 2H9, Canada
Duration: 12 Months Contract to hire
Shift Hours: Mon-fri 8:00 Am – 5:00 Pm
Technical Support Analyst Jobs
By Scotiabank At Scarborough, Ontario, Canada
Working with Subject Matter experts, Sr. Technical Support Analysts and/or Management obtain viable solutions to customer problems.
This is a full-time role that offers competitive compensation and benefits package
Knowledge of host to host or FTP connections would be an asset
Empathetic and experienced in building business relationships with members of organizations with varying hierarchal positions
Internal development to support your growth and enhance your skills
Do you have the skills you need to succeed?
Technical Support Analyst Jobs
By Olade Consulting Inc. At Canada
Knowledge and experience of other Support Team members Follow-up, Escalation and Resolution
Manage new support cases in your queue as follows
Previous CRM case information o CRM Knowledge Base articles
Intermediate-level SQL Server experience with a good understanding of SQL query syntax and database structure
Provide day-to-day telephone- and e-mail-based technical support
Consultants, Value Added Reseller Consultants and Direct Customers.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Junior Technical Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are a motivated self-starter with excellent problem-solving skills, this could be the perfect job for you!

Overview A Junior Technical Support Analyst is a technical professional who provides technical support to customers and clients. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. Detailed Job Description A Junior Technical Support Analyst is responsible for providing technical support to customers and clients. This includes troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. The Junior Technical Support Analyst must have excellent customer service skills and be able to communicate effectively with customers and clients. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving technical issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers and clients understand and use technology
• Respond to customer inquiries in a timely manner
• Document customer interactions and technical issues
• Monitor customer accounts and systems for potential issues
• Maintain customer service standards and ensure customer satisfaction