Register
Recruit Create CV

Junior Technical Support Analyst Jobs in Ontario

Technical Support Analyst Jobs
By CDK Global At London, Ontario, Canada
Escalates issues beyond scope of current knowledge and then works to fill in those knowledge gaps
Applies knowledge of CDK case resolution process, policies, and escalation methodology
3-4 years of user support or implementation experience within a technical support organization or field service organization
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred
Excellent customer service skills via phone and in person
Experience with Voice/IP, PBX, or other telephony system
Netsuite Technical Support Analyst
By NetSuite At Mississauga, Ontario, Canada
Working knowledge and experience in Linux or Unix environment a plus
Performs translation of online communication to/from customers using our Machine Translation Tool and manage day-to-day case management translation tasks
Bachelor's/College Degree in Computer Science/Information Technology or equivalent, 0-2 Years of Experience
Experience working with Single Sign-On, Backbone.js, JQuery and/or Bootstrap is a plus
Working knowledge on Java, C#, .NET, PHP or other programming language would be beneficial
Experience interacting with customers in person or over the phone is preferred
Technical Support Analyst Jobs
By Children Believe At Markham, Ontario, Canada
Create and manage PC images
Remote systems upgrades and install (at Country offices)
Active Directory Group Policy Administration experience an asset
Experience using system recovery imaging software an asset
Network administration experience an asset
Advanced problem solving and customer support skills
Technical Support Analyst Jobs
By Dexian At Ottawa, Ontario, Canada
5 - 7 years of hands-on technical knowledge of laptop and desktop design and software
· Relies on limited experience and judgment to plan and accomplish goals.
· Possess 1 to 2 years’ experience in a break/fix environment.
· Strong verbal and written communication skills.
Location: Ottawa, Ontario CAN K1A 0P8
Duration: 12 Months (With possible extension no guarantee)
Junior Cloud Support Analyst
By Charger Logistics Inc. At Brampton, Ontario, Canada
Provide first-line support for cloud computing infrastructure issues, including troubleshooting, incident management, and resolution.
Basic knowledge of networking concepts (TCP/IP, DNS, VPN, etc.) and virtualization technologies is required.
Must be Familiar with cloud service providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) and their respective offerings.
Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues and propose effective solutions is a must.
Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
Technical Support Analyst Jobs
By Bayshore HealthCare At Sudbury, Ontario, Canada
Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management.
Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
Experience with ticket management tools such as Remedy, Service Now etc.
Additional duties as assigned by Manager, IT Branch experience in partnership with Area Directors.
Knowledge and experience working with Citrix to assist and support Citrix users.
Manager, IT Branch Support & Experience
Technical Support/ Junior Developer
By Raven Connected At Ottawa, Ontario, Canada
Experience with Zendesk or other trouble management system
Gain development knowledge through customer support activities and splitting time with the development team
Experience as a technical support prime/Junior developer, QA role or in a similar junior software engineering role
Excellent written and verbal communication skills
Some experience with Python, Javascript (React)
Working knowledge of databases and SQL
Junior Support Analyst Jobs
By Eagle's Flight At Guelph, Ontario, Canada
Perform routine operations tasks such as maintenance, log reviews or backup management
Microsoft Azure (Azure Active Directory, Privileged Identity Management, Compliance and Security, IaaS, etc.)
Experience supporting technology in a business environment
Experience providing light training to end users
Be the first point of contact for support requests to Eagle’s Flight internal help desk (Tier 1 – 2)
Triage incoming support requests and maintain the support ticket queue
Tech Support Analyst - Junior
By Apex Systems At Mississauga, Ontario, Canada

Job#: 1343223 Job Description: Technical Analyst Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Analystto place at our client, a top 5 ...

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Junior Technical Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are a motivated self-starter with excellent problem-solving skills, this could be the perfect job for you!

Overview A Junior Technical Support Analyst is a technical professional who provides technical support to customers and clients. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. Detailed Job Description A Junior Technical Support Analyst is responsible for providing technical support to customers and clients. This includes troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. The Junior Technical Support Analyst must have excellent customer service skills and be able to communicate effectively with customers and clients. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving technical issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers and clients understand and use technology
• Respond to customer inquiries in a timely manner
• Document customer interactions and technical issues
• Monitor customer accounts and systems for potential issues
• Maintain customer service standards and ensure customer satisfaction