Tech Support Analyst - Junior

Job#: 1343223
:
Technical Analyst
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Analystto place at our client, a top 5 bank.
Client: Big Five Bank - Retail Banking
Contract: 6 months contract - can extend
Start Date: ASAP - 3 weeks from offer date
Work Hours: Wednesday-Sunday 9am-5pm EST
Location: Mostly remote, some network issues or team meetings require onsite commitments(not often), This is non negotiable, contractor needs to be willing to commute/ commit to site requirements
Application Process: Email your resume to [email protected] stating the role you are applying for
Interview Process: 1 round of Microsoft teams, depending 1st round may host a 2nd round of interviews
Role Mandate:
Technical support Analyst is Responsible for writing programs to maintain and control computer systems software for operating systems, networked systems, and database systems. Responsible for creating the software platform, and then fine-tuning the final program after it has been made .
Role Responsibilities:
Modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.
Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve customer problems.
Advise Customer About, Or Perform, Maintenance Of Software System.
Must Have Skills:
Bachelors degree in computer science or relevant field required.
Entry Level To 2 Years Experience Required.
Excellent Verbal and written communication skills
problem solving skills, customer service and interpersonal skills.
Ability to work independently and manage ones time.
Knowledge of computer development software, such as SQL, Java, J2EE, etc.- Great understanding of how these tools work.
Proficient in Microsoft Excel and Access (please feel free to submit a 3rd party test showing proficiency)
Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. Ability to troubleshoot issues and make system changes as needed to resolve issue
Nice to Have Skills:
Previous banking experience (STRONG NICE TO HAVE)
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.