Application Support Analyst Jobs

What You’ll Do

The Application Support Analyst's primary role is to design, develop, and support the release of applications at Canadian Tire Financial Services (CTFS). You’ll research, investigate, recommend and drive solutions by participating in project definition and prioritization, determining solutions alternatives, creating conceptual designs and detail design of solutions that meet the business requirements and align with key strategies.

• Assist other internal and external teams to resolve production issues
• Support, enhance and maintain a key and vital banking system
• Lead the application team for production night deployments and on call support for incidents
• Work with architects, developers, and delivery teams to ensure solutions align with proposed roadmaps and architecture
• Understand business requirements, constraints, and dependencies to arrive at solutions

What You Bring

• Prior experience working with application production support
• University or College degree in computer science/engineering, or equivalent work experience
• 3+ years IT experience

Preference will be given to individuals who possess multi-year experience and/or education with some or all of the following:

• Familiarity with front end applications (ReactJs and AEM)
• Jira and Confluence
• Familiarity with Android APK / Plug in deployments
• Oracle, JDBC
• Mobile Device Management / Mobile Device Gateway

We are looking for a high performing individual who is:

• Relationship builders
• Ability to manage in an environment of change and ambiguity
• Creative thinkers who take initiative
• Problem solvers with the ability to analyze and prioritize to meet business objectives
• Self-motivated, quick learners
• Collaborative team players with superior influencing skills

If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then Canadian Tire is the place to be.

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.