Senior It Application Analyst - Hybrid

Job Id: 23646961

Our Vision

Our vision is to create a positive experience for development teams, by eliminating administrative tasks and front-ending risk and control issues impeding developer productivity.

Our Mission

Our mission is to shield developers from administrative overheads in managing and maintaining applications by filtering out the right work efforts for the developers, carry out administrative responsibilities and project manage application's response to technology risk and control issues.

How We Work

We treat development teams as partners.

We take away repetitive, non-developer-centric activities from development teams and handle those activities for them in a structured, consistent fashion, with clear timelines and regular updates

We build a knowledge base of these tasks, so that we can respond promptly and efficiently

We support all communication styles that work for developers – chat, mail, calls.

Responsibilities:

Senior IT Application analyst works with application managers from a portfolio to reduce and eliminate the administrative work surrounding application development and maintenance.

• Manage and track application open source vulnerabilities
• Ensure application adherence to Identity and access management policies of internal and external IT systems
• Manage application adherence to recommended software versions (end of life and end of vendor support software monitoring)
• Simplify processes around responses to technology risk and control events
• Maintain application technology stack, DevOps tooling and architecture with up to date information
• Track, organize and prioritize multiple requests from various stakeholders through Jira and similar tools
• Monitor correct implementation of records management & retention policies
• Ensure application adherence to other information security requirements such as password controls and key management
• Manage a team of analysts and guide the team on decision making
• Establish strong working relationships with various IT and business teams, such as application development, information security, continuity of business, risk management, etc.
• Review escalations of dashboard deviations or changes to policies of such technology risk and control events and maintain corrective action plans
• Provide assistance to development team to ensure technology risk and control issues and initiatives are addressed timely
• Maintain and monitor freshness of Application recovery procedures and continuity of business plans
• Automate redundant manual data keeping tasks for the application

(Other Duties And Functions Might Be Assigned As Needed)

Qualifications:

• High level of attention to detail
• Ability to analyze large amounts of data, decipher items meaningful to the development unit covered, and determine corresponding risk
• Ability to coordinate/manage initiatives from end-to-end with minor supervision
• Self-starter and able to work in a diverse, global environment
• Ability to negotiate and influence outcomes while adhering to organizational policies
• Bachelor's degree or equivalent
• Experience in information security, or risk management
• Excellent interpersonal, written, and verbal communication skills
• Ability to work as part of a team and also independently under own supervision
• Excellent knowledge of legacy and emerging technologies such as Mainframes, Cloud technologies, distributed ledgers such as Blockchain etc
• Excellent understanding of SDLC and DevOps tool
• Ability to handle pressure and prioritize within tight deadlines while maintaining total accuracy
• Ability to develop and maintain good working relationships with various levels of management
• Knowledge of service management (ITIL) with previous working experience in process improvements
• 10+ Years of IT experience, of which 6+ years of relevant experience in Apps Development or production support or Dev Ops role

Technical skills:

• Microsoft Excel - Intermediate to expert
• Jira or equivalent tracking tool
• Experience in standard incident management, problem management and PPM tools
• Experience with DevOps tools such as Jira, Git and deployment tools

Education:

• Bachelor’s degree/University degree or equivalent experience

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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