It Business Senior Analyst - Hybrid

Job Id: 23652944

The IT Business Senior Analyst is an senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Acts as SME to senior stakeholders and /or other team members.
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Consult with business clients to determine system functional specifications and provides user and operational support
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Has the ability to operate with a limited level of direct supervision.
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Can exercise independence of judgement and autonomy.

Qualifications:

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Consistently demonstrate clear and concise written and verbal communication
• 5-8 years of relevant experience
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
• Proven ability to manage multiple activities and build/develop working relationships
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Proven self-motivation to take initiative and master new tasks quickly

Education:

• Master's degree would be preferable
• Bachelor's degree/University degree or equivalent experience

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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