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Desktop Support/ Tech Support

Company

Prodware Solutions
Address Brampton, Ontario, Canada
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-09-28
Posted at 8 months ago
Job Description

Role: Desktop Support/ Tech Support

Location: Brampton Ontario

Duration: 3 weeks Contract


Required Skills & Experience

  • A staggered rollout of PC, login, configure MFA, and reset password.
  • Need 24*7 technical support with rotation shifts
  • Perform on-site analysis, diagnosis, and resolution of complex desktop problems
  • Troubleshooting - common issues and their fixes, common questions and their answers
  • Deploying Laptops - ensuring we know which serial goes to which person first time sign in - MFA setup and basic troubleshooting of the setup process licensing - ensuring they have the appropriate license
  • Need experience in installing, configuring, testing, maintaining, monitoring, and troubleshooting end users.