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It Helpdesk Engineer Jobs

It - Data Engineer
By The Kraft Heinz Company At Toronto, Ontario, Canada
I have experience in role delivering and supporting software and data engineering capabilities.
Extends DevOps capabilities for deploying data solutions
I have strong SQL development and analytical skills
I have automated code testing experience
I have experience with cloud services within Azure- AWS- or GCP platforms
I have experience building APIs (experience with GraphQL is a plus)
It Engineer Jobs
By BPM Tech At Halifax, Nova Scotia, Canada
Leverage your experience in an MSP (Managed Service Provider) environment to deliver exceptional support and service.
Utilize your strong network technology skills to design, implement, and troubleshoot network infrastructures.
Collaborate closely with clients to understand their IT needs and offer tailored solutions that align with their business goals.
Solid experience in supporting both on-premises and cloud technologies.
Experience with AAD (Azure Active Directory)
Relevant certifications (e.g., CompTIA, Microsoft, Cisco) would be a plus.
Team Lead - It Helpdesk
By InterRent Real Estate Investment Trust (IIP.UN) At Burlington, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
It Service Desk - Helpdesk
By Procom At Burlington, Ontario, Canada
College diploma, in Computer Science, or a combination of equivalent education and work experience required
5+ years' experience in an IT Service desk environment, and 2 years in a 2nd/3rd level support hardware/software
IT Service Desk - HelpDesk– Mandatory Skills
IT Service Desk - HelpDesk - Preferred Skills
Working with SCCM as well as providing end-user support for hardware and software issues
This is an on-site role
It Helpdesk Analyst Jobs
By Talize At North York, Ontario, Canada
Proven analytical and problem-solving skills.
Good written, oral, and interpersonal communication skills.
Team-oriented and skilled in working within a collaborative environment.
College diploma or university degree in Computer Science and/or 2-3 years of work experience in the IT field.
One or more of the following certifications:
2-3 years of experience supporting computers, printers, mobile devices, and business applications.
Helpdesk Jobs
By Robert Half At North York, Ontario, Canada
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Microsoft Office 365 experience desired
3+ years of desktop support or other related experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Solve computer problems, and implement appropriate action/solutions
Arrange hardware repairs with the appropriate vendors
Bilingual It Helpdesk Manager
By Fuze HR Solutions At Saint-Eustache, Quebec, Canada
Minimum 5 years experience in technical support management or a similar role.
Strong leadership, coaching, and team management skills.
Ensure the technical support team has the necessary skills and knowledge.
The required qualifications for the Help Desk Manager are:
Manage a team of technical support professionals to provide great customer service and resolve technical issues quickly.
Improve technical support services and make sure customers have a great experience.
It Helpdesk Technician Jobs
By MPA Recruitment At Quebec, Canada
Document solutions to recurring problems in the knowledge base, promoting self-help among users.
AEC, DEC, or equivalent certification at a higher level.
Minimum of 2 years of experience in an IT Helpdesk environment.
Strong communication skills, both written and verbal.
Delivering Level 1 support to users, addressing incidents, and handling service requests.
Ensure all incidents and service requests are resolved promptly, adhering to the defined SLAs.
It Helpdesk Technician Jobs
By ALTEN At Brampton, Ontario, Canada
Work Experience / Education / Certifications
• Prepare and maintain all department documentation, including inventory and asset management
• RDC & ODC Warehouse Management
Reports to: Manager, IT Support & Implementation
• Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
1St Line It Engineer
By National Fostering Group At Bolton, Ontario, Canada
Excellent communication, organisational and interpersonal skills
Good knowledge of Microsoft products from Windows 10, MS Office, etc
Good knowledge of working within an ITIL framework
Good working knowledge of current software packages and operating system
Basic knowledge of IT hardware
Must have strong attention to detail and ability to follow processes and procedures and take ownership of tasks or issues
Pt-It Helpdesk Admin Jobs
By F2Onsite At Richmond, British Columbia, Canada
Install software via centralized computer management system - MangineEngine Endpoint Central Cloud.
List of job duties or job description.
Manage hardware and software inventory.
Maintain an internal knowledge base for users to reference.
Look for ways to improve customer experience.
Title of the position to fill.
It Field Engineer Jobs
By Cpl At Mayo, Yukon Territory, Canada
Third-level qualification in Computer Engineering / Information Technology / Electronics (candidates who have a proven IT capability will also be considered)
Experience in Retail/Hospitality IT Systems or EPoS an advantage but not essential
Previous experience in a Technical Support or Field/Installation engineer role desirable but not essential
Installation, training and technical on-site support of EPOS IT systems
Travel to client sites to resolve technical issues and provide IT support to customers across the Connaught region
If interested in learning more about this fantastic opportunity, please forward your CV using the apply button
It Operations Engineer (Hybrid)
By VerticalScope Inc. At Toronto, Ontario, Canada

WHO WE AREVerticalScope (TSE: FORA) operates one of the 10 largest community platforms in the US. Our platform includes over 1,000 websites and 100 million monthly visitors. Our mission is to enable ...

It Helpdesk Support Jobs
By Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel At Toronto, Ontario, Canada
Maintain an IT asset management system, ensuring accurate records of hardware and software inventory and tracking changes or upgrades.
Extensive knowledge and experience in Microsoft Office 365 administration and support.
Highly organized with the ability to maintain an IT asset management system and ensure accurate records of inventory.
Candidates must be available to work on-site in Toronto; remote work from home is not available.
Perform remote troubleshooting through diagnostic techniques and relevant questioning to identify and resolve technical issues.
Manage Microsoft Office 365 services and provide support to users, including account administration, troubleshooting, and training.
It Engineer, Banff Jobs
By Pursuit Collection At Banff, Alberta, Canada
Organized, highly motivated individual that has excellent project and task management skills
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
Work experience in an iconic, unforgettable, and inspiring location
Information Technology degree, diploma or related education preferred
Excellent analytic and troubleshooting skills for problems that span multiple domains (applications, network, system, hardware)
Sense of urgency to complete job duties accurately and in a timely manner.
It Security Engineer Jobs
By Mindpal At Calgary, Alberta, Canada

🔥 We are looking for an IT Security Engineer for our Client! 🟦 Responsibilities Implementation, management, and monitoring of IT security measures and protections within the organization ...

It Helpdesk Dispatcher Jobs
By Toronto School of Management At Toronto, Ontario, Canada
This position requires you to work remotely.
Prior experience working with IT Helpdesk
Troubleshoot Microsoft Office products, i.e., Outlook, Word, and Excel Communication skills are a must.
Assist with Helpdesk activities for IT members and students.
Receive, evaluate, and prioritize Help Desk trouble tickets.
Assign tickets to appropriate IT team members.
Helpdesk Jobs
By INSPYR Solutions At Edmonton, Alberta, Canada
Intermediate ethernet network troubleshooting experience basic understanding of routing, TCP/IP,
network troubleshooting experience basic understanding of routing, TCP/IP,
Familiarity with Cisco command line interface and commands for troubleshooting network and switch issues.
commands for troubleshooting network and switch issues.
It Helpdesk Technician, Laboratory Support
By AbCellera At Vancouver, British Columbia, Canada
Good working knowledge of cybersecurity best practices and measures (antivirus, malware management, security policy implementation)
Assisting with management of user accounts and subscriptions for licensed software
2+ years post secondary education in network/IT/computers
2+ years working experience in a laboratory environment, R&D or GMP.
Experience in desktop/laptop hardware troubleshooting and parts upgrades
Networking experience is a plus (VPN, connectivity, working with ISPs)
Bilingual It Helpdesk Agent
By Grafton Apparel Ltd. At Vaughan, Ontario, Canada
You have experience and education including…
What we can offer you:
•Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
•A hybrid working arrangement – work from home and at our cool new office in Vaughan
•Documenting technical issues to build a knowledge base for future reference
Your mindset and skills include:

Are you looking for an exciting and rewarding career as a Helpdesk Engineer? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Helpdesk Engineer is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical problems.

What is It Helpdesk Engineer Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is It Helpdesk Engineer Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional

What is It Helpdesk Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is It Helpdesk Engineer Experience?

• Previous experience in a customer service or technical support role
• Experience with remote support tools
• Experience with ticketing systems

What is It Helpdesk Engineer Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Update customer information in the