Register
Recruit Create CV

It Helpdesk Engineer Jobs in Nova Scotia

It Engineer Jobs
By BPM Tech At Halifax, Nova Scotia, Canada
Leverage your experience in an MSP (Managed Service Provider) environment to deliver exceptional support and service.
Utilize your strong network technology skills to design, implement, and troubleshoot network infrastructures.
Collaborate closely with clients to understand their IT needs and offer tailored solutions that align with their business goals.
Solid experience in supporting both on-premises and cloud technologies.
Experience with AAD (Azure Active Directory)
Relevant certifications (e.g., CompTIA, Microsoft, Cisco) would be a plus.
Team Lead - It Helpdesk
By InterRent Real Estate Investment Trust (IIP.UN) At Burlington, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
It Service Desk - Helpdesk
By Procom At Burlington, Ontario, Canada
College diploma, in Computer Science, or a combination of equivalent education and work experience required
5+ years' experience in an IT Service desk environment, and 2 years in a 2nd/3rd level support hardware/software
IT Service Desk - HelpDesk– Mandatory Skills
IT Service Desk - HelpDesk - Preferred Skills
Working with SCCM as well as providing end-user support for hardware and software issues
This is an on-site role
Bilingual It Helpdesk Agent
By Grafton Apparel Ltd. At Vaughan, Ontario, Canada
You have experience and education including…
What we can offer you:
•Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
•A hybrid working arrangement – work from home and at our cool new office in Vaughan
•Documenting technical issues to build a knowledge base for future reference
Your mindset and skills include:
It Helpdesk Support Specialist
By International Talent Placements Inc At Halifax, Nova Scotia, Canada
- Remote Monitoring Management experience
- Fantastic customer communication and management skills
- Virtual Machine Resource Management experience (Best Practice + Nicom added redundancy)
- Group Policy Management & Maintenance for local Active Directory / Domain Controller(s)
- Experience working with MSP (managed service provider)
- Experience working for an MSP (managed service provider)

Are you looking for an exciting and rewarding career as a Helpdesk Engineer? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Helpdesk Engineer is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and provide assistance to customers and employees in resolving their technical problems.

What is It Helpdesk Engineer Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is It Helpdesk Engineer Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional

What is It Helpdesk Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is It Helpdesk Engineer Experience?

• Previous experience in a customer service or technical support role
• Experience with remote support tools
• Experience with ticketing systems

What is It Helpdesk Engineer Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Update customer information in the