Vancouver Health Office Business Leader

At Mercer, we’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here.

Mercer is seeking candidates for the following position based in Vancouver:

Vancouver Health Office Business Leader

The Vancouver Health Office Business Leader (OBL) leads and has overall P&L accountability for the Vancouver office within the Canadian health business, Mercer Marsh Benefits (MMB), including budgeting, staffing and strategy. Critical to success in this role is a laser-like focus on achieving revenue growth, sales growth and colleague engagement targets. Directly reporting to the Mercer Marsh Benefits (MMB) National Leader, the Vancouver Health Office Business Leader (OBL) will also support closely the Office Leader in enabling the office to achieve its targets.

What can you expect?

• Join a tenured team of experts and noted industry leaders, known for their ability to deliver high-end, professional and technically strong services to clients
• Drive the Vancouver growth agenda for Benefits with Canada leadership
• Access to Mercer’s word-class global resources and products

What is in it for you?

• Generous paid time off and a flexible work schedule that accommodates your home life and commitments outside of work
• The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge and enable you
• Offerings geared at your overall wellness, including comprehensive medical, dental, vision, and fitness benefits, as well as life insurance and child and elder care programs
• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are
• A huge variety of virtual learning and development resources to support your personal and professional growth
• Competitive rewards supporting your financial wellbeing, including compensation, retirement savings, stock purchase plan, and more
• The chance to make a positive difference in your local community by using your paid time off to volunteer through events organized by Mercer Cares, our community outreach and volunteerism BRG
• The opportunity to network, share views, and learn from others by getting involved with our Business Resource Groups (BRG): PRIDE, Women@Mercer, Racial & Ethnic Diversity and Rising Professionals Network
• At Mercer, we’re as invested in creating brighter futures for our own people as we are for our clients. To help you reach your full potential, we offer a culture, benefits and resources that support your wellbeing and career development

We will count on you to provide:

• Manage client revenue levels by ensuring profitable client relationships are formed and maintained
• Support and drive sales efforts and revenue generation within the region
• Provide direction and focus, holds staff accountable, and drives engagement through frequent communication and dialogue
• Define and implement the long-term business strategy at the market level in alignment with global and regional strategy, contributing to the financial success of the business and market overall
• Manage overall service delivery, clarify and resolve unique and difficult issues related to client deliverables
• Lead key client engagements, directing the work of the project team, developing strategic solutions that address client needs and issues
• Support and drive sales efforts and revenue generation within the region
• Hire, manage, develop and evaluate a team of professionals, providing effective performance feedback and career development opportunities
• Generate revenue through acquisition of new clients, cross-selling to current clients and extending current client engagements
• Contribute to initiatives within the business, and contribute to market presence
• Establish and maintain market contacts, interacts with financial and HR executives, C-suite members, and other members of the business community

What you need to have:

• Minimum 10 years of experience in the benefits/client service/people management environment with proven ability to generate revenue - by acquiring new clients and experience managing and developing a team of professionals
• Strong sales and communication skills plus the ability to market successfully
• Renowned expertise and industry reputation in the health and benefits field
• Bachelor degree
• Excellent organizational, project management and leadership skills

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

In accordance with applicable legislation, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected]

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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