Unit Secretary, (Cupe) Paediatric Ambulatory Clinic (Pac) - Part Time - Markham Site

Land Acknowledgement
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.
COVID Statement
As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.
Who You Are

• You are a team player with excellent communication, critical thinking and prioritization skills
• You are a patient and/or client centered individual who performs at an exemplary standard
• You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

What We Are Looking For
As a Unit Secretary in the clinic you will work with a pediatrician and Registered Nurse to deliver care to select pediatric patients with acute illness requiring consultation and follow up care and also work with a interprofessional team caring for pediatric patients with diabetes. The Unit Secretary is a valuable member of the team and has a significant impact on the efficient and effective operation of the clinics. The successful candidate will be responsible for both clerical and receptionist duties.
Your Duties Will Include

• Greeting patients, answering and directing telephone calls to the appropriate personnel
• Scheduling clinic appointments for initial consultation and follow-up visits
• Follow-up of telephone reminder appointments to patients as required
• Performing special projects as assigned
• Ordering and maintaining office supplies
• Photocopying, filing compiling and/or photocopying reports to send to various outside agencies
• Registering patients

What You Bring To MSH

• Demonstrated good attendance record with the ability to maintain this same standard
• Experience out patient scheduling and/or registration required
• Strong customer service, interpersonal and written and verbal communication skills
• Demonstrated ability to work effectively within an interprofessional team as well as independently
• Ability to prioritize and manage multiple demands in a fast pace environment
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
• Excellent organizational skills
• Strong critical thinking, problem solving and decision-making skills with a high attention to detail
• Working knowledge of computer technology with proficient typing skills
• Recent unit secretary experience; preferably in a clinic/outpatient environment
• Sound knowledge of medical terminology
• Experience with patient scheduling and registration modules is essential; experience with Meditech is preferred

Compensation
BAND CUP C03:$23.90 - $26.89 per hour
Work Schedule
The successful candidate must be available Monday to Friday 0830-1630 and are subject to change based on operation needs and clinic volumes.
Who We Are
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).
Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?
Oak Valley Health Diversity Statement
Markham Stouffville Hospital takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Markham Stouffville Hospital is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.
Required Skills
Required Experience