Training And Development Advisor

Training and Development Advisor

1-year Contract

This Individual can be located in North York ON, Chatham ON, Calgary AB, or Edmonton AB

HYBRID Role - 3 days onsite 2 days remote

Specific Accountabilities:

• Leads all training activities for end-user training and performance support, including:

- Training Strategy & Approach

- Training Needs Analysis

- Curriculum and training materials development

- Training Delivery Approach

- Enablement of Process/Project Team Trainers

- Effectiveness Measurement

- Post Go-Live Training, including performance supports

- Business Unit Sustainment Approach and Governance

- Transition into training steady state

• Works with Functional Leads & Process Owners to build and review training deliverables

• Works closely with Change Management and business unit change teams to ensure an integrated approach with the training team

• Closely collaborates within OCM workstream to understand the impacts on stakeholder groups and roles to develop Training Needs Analysis

• Develops, maintains and implements the detailed training workplan

• Defines resource workload allocation

• Owns relationship with any 3rd party vendors for related training & support functionality

• Works with eLMS department as appropriate to align timelines and work efforts to follow enterprise standards and processes for loading training

• Facilitates engagement, onboarding and support of training resources

• Provides overall leadership to the training team

• Monitors the quality of the overall development effort

• Provides oversight of training logistics and delivery

• Drafts and implements measurement tools on training effectiveness

• Provides detailed reporting of training activities to project leadership

• Identifies potential and actual risks to OCM plans and proposes mitigations to resolve

• Ensures successful transition for related scope of work from ERP project training / learning function during program and into steady state.

Knowledge, Skills & Abilities:

• Related university degree and/or professional designation post-secondary degree (in Business, Education, Human Resources or related field)

• Fully qualified level role typically with ten or more years of directly related experience

• Minimum five years’ experience designing, leading, executing training plans on large systems, process and people change projects

• Experience in leading large transformational training programs

• Knowledge of training methodologies & tactics

• Experience in establishing training strategies, implementing action plans, developing and monitoring budgets and managing staff and external resources

• Experience in assessment and measurement of training needs specific to changes in business processes and systems

• Familiar with both traditional and modern end-to-end process training methods, trends and techniques

• Advanced knowledge of training software for systems and process training, including eLMS, authoring tools (Articulate Storyline), content development and performance support

• Knowledge, and successful implementation, of instructional design practices (ADDIE methodology)

• Strong computer skills, including Microsoft Office proficiency; familiarity with web delivery tools and other e-learning solutions / supports

• Proven interpersonal, communication, negotiation, influence and leadership skills. Verbal and written communication typically consists of the coaching, mentoring, motivating and ensuring organizational objectives are translated into the department’s activities

• Demonstrated ability to be innovative, initiate, lead & manage training

• Strong project management skills and effective execution skills to ensure successful delivery/implementation

Preferred:

• Adult Education certification or other teaching credentials or PROSCI, PMP or related credentials

• Experience with ERP projects especially Oracle Cloud or Maximo systems training or other Finance, Supply Chain Management or Asset/Work Management systems