Technology Coordinator Jobs

Key responsibilities:

• Workplace Management System (WMS)

o Configure new sites and load (AutoCAD) floorplans to the WMS including the management of assigned and bookable workspaces.

o Work with the company’s external design partners to troubleshoot and resolve issues.

o Manage and complete requests for system administration updates and changes.

o Coordinate supporting resources, such as desk labels and wayfinding signage.

o Conduct virtual user group demonstrations of the system in support of program implementation.

o Respond to “how-to” inquiries regarding use of the system.

o Document and maintain system admin processes and procedures and seek ways to optimize.

o First Point of Contact for issues, escalating in a timely fashion to ensure proactive communications and resolutions can be found to mitigate disruptions.

• Building Security System

o Configure New sites and manage rule and process changes for existing sites.

o Conduct virtual training for new administrators.

o Document and maintain system admin processes and procedures and seek ways to optimize.

o Support the coordination and installation of hardware at new sites.

• ServiceNow Workorder Management System

o Coordinate the training and set up of new Real Estate users into the system.

o Track and coordinate requests for feature additions or changes.

• Cross-Training

o Cross-Train in the Technology Coordinator role to provide support and vacation coverage.

Competencies

• Demonstrates perseverance in delivering work and problem solving.

• Manages execution of activities by asking the right questions(s) to clear a path for task completion.

• Strong communication skills to support relationships; engages with and influences others.

• Executes with excellence while paying attention to detail and provides visibility to the status and progress of the work.

The following qualifications will assist the successful candidate:

• Minimum of 3-5 years of industry experience in similar technical systems and/ or space management; facilities &/or construction management preferred.
• Bilingual candidate preferred to support our French employees & advisors.
• No travel requirement is anticipated
• Hybrid position - Mainly in office
• AutoCAD experience preferred.
• Comprehensive proficiency in MS Office applications – Excel, Word, PowerPoint, MS Project